• 2024
    温馨提示:加州雇主必须在 2024 年 2 月 14 日之前通知员工竞业禁止无效 作为NACSHR专业社群,让您的全球受众了解就业法律的重大变化非常重要,尤其是在美国这样的主要经济体。加利福尼亚州关于非竞争协议的最新进展就是一个很好的例子。以下是可能与您的读者相关的摘要和要点: 法律的主要变化:自 2024 年 1 月 1 日起,加州几乎所有形式的员工竞业禁止协议和条款都将失效。这是就业法的重大转变,反映出美国限制非竞争协议可执行性的趋势日益明显。 雇主义务:从 2024 年 1 月 1 日起,加州雇主有 44 天的时间通知所有现任和前任员工(在过去两年内受雇并签订过竞业禁止协议的员工)这一变化。通知必须告知员工,之前的任何竞业禁止协议现已失效。 通知方式:雇主必须通过邮件和电子邮件发送此通知,确保所有受影响的员工都能充分知晓。 违规处罚:未遵守通知要求的雇主可能会面临每次最高 2,500 美元的处罚。这强调了遵守新法规的重要性。 执法:虽然这项新法规的执行主要由加州总检察长和其他政府检察官负责,但从加州起诉违反非竞争协议行为的历史来看,雇主最好采取积极主动的态度。 全球影响:对于全球人力资源专业人士而言,了解这些变化至关重要,尤其是对于在加州开展业务的跨国公司而言。这一发展可能会影响雇佣合同谈判和人力资源实践。 这些信息对您的读者至关重要,可帮助他们深入了解重要司法管辖区不断演变的就业法律,并强调随时更新国际人力资源法律要求的重要性。 WHAT’S THE IMPACT? Employers must send notices to the last known mailing and email address of every current and former employee who worked under a non-compete after January 1, 2022. The notice must state that any noncompete to which the employee was bound is now void. Failure to comply with the Valentine’s Day deadline will trigger Unfair Competition Law penalties up to $2500 per violation. As an HR professional and editor, it's important to keep your global audience informed about significant changes in employment laws, especially in major economies like the United States. The recent development in California regarding non-compete agreements is a prime example. Here's a summary and key points that might be relevant for your readers: Key Change in Law: As of January 1, 2024, California has invalidated nearly all forms of employee non-compete agreements and clauses. This is a significant shift in employment law, reflecting a growing trend in the U.S. towards limiting the enforceability of non-competes. Employer Obligations: California employers now have a 44-day window, starting from January 1, 2024, to notify all current and former employees (who were employed in the last two years and had a non-compete agreement) about this change. The notification must inform employees that any previous non-compete agreements are now void. Method of Notification: Employers are required to send this notification via mail and email, ensuring that all affected employees are adequately informed. Penalties for Non-Compliance: Employers who fail to comply with this notification requirement could face penalties of up to $2,500 for each violation. This underscores the importance of adhering to the new regulation. Enforcement: While enforcement of this new regulation is primarily the responsibility of the California Attorney General and other government attorneys, the state's history in prosecuting non-compete violations suggests a proactive approach from employers is advisable. Global Implications: For HR professionals worldwide, understanding these changes is crucial, especially for multinational corporations with operations in California. This development could influence employment contract negotiations and HR practices. This information could be vital for your readers, offering them insights into evolving employment laws in a key jurisdiction and highlighting the importance of staying updated with international HR legal requirements.    
    2024
    2024年01月22日
  • 2024
    HR Predictions for 2024: The Global Search For Productivity 2024年的HR预测强调了生产力和AI在商业和雇佣实践中的关键作用。这篇文章讨论了公司在动态的经济条件和不断变化的劳动力市场背景下,如何适应他们的人才管理和招聘策略。强调了员工赋权的增加,劳动力市场的变化,以及技能发展的重要性。文章还探讨了劳动力囤积、混合工作模式和员工激活等关键概念。此外,还涉及领导力挑战、薪酬公平、DEI计划,以及可能的四天工作周。 一起来看Josh Bersin 带来新得见解 For the last two decades I’ve written about HR predictions, but this year is different. I see a year of shattering paradigms, changing every role in business. Not only will AI change every company and every job, but companies will embark on a relentless search for productivity. Think about where we have been. Following the 2008 financial crisis the world embarked on a zero-interest rate period of accelerating growth. Companies grew revenues, hired people, and watched their stock prices go up. Hiring continued at a fevered pace, leading to a record-breaking low unemployment rate of 3.5% at the end of 2019. Along came the pandemic, and within six months everything ground to a halt. Unemployment shot up to 15% in April of 2020, companies sent people home, and we re-engineered our products, services, and economy to deal with remote work, hybrid work arrangements, and a focus on mental health. Once the economy started up again (thanks to fiscal stimulus in the US), companies went back to the old cycle of hiring. But as interest rates rose and demand fell short we saw layoffs repeat, and over the last 18 months we’ve seen hiring, layoffs, and then hiring again to recover. Why the seesaw effect? CEOs and CFOs are operating in what we call the “Industrial Age” – hire to grow, then lay people off when things slow down. Well today, as we enter 2024, all that is different. We have to “hoard our talent,” invest in productivity, and redevelop and redeploy people for growth. We live in a world of 3.8% unemployment rate, labor shortages in almost every role, an increasingly empowered workforce, and a steady drumbeat of employee demands: demands for pay raises, flexibility, autonomy, and benefits. More than 20% of all US employees change jobs each year (2.3% per month), and almost half these changes are into new industries. Why is this the “new normal?” There are several reasons. First, as we discuss in our Global Workforce Intelligence research, industries are overlapping. Every company is a digital company; every company wants to build recurring revenue streams; and soon every company will run on AI. Careers that used to stay within an industry are morphing into “skills-based careers,” enabling people to jump around more easily than ever before. Second, employees (particularly young ones) feel empowered to act as they wish. They may quietly quit, “work their wage,” or take time out to change careers. They see a long runway in their lives (people live much longer than they did in the 1970s and 1980s) so they don’t mind leaving your company to go elsewhere. Third, the fertility rate continues to drop and labor shortages will increase. Japan, China, Germany, and the UK all have shrinking workforce populations. And in the next decade or so, most other developed economies will as well. Fourth, labor unions are on the rise. Thanks to a new philosophy in Washington, we’ve seen labor activity at Google, Amazon, Starbucks, GM, Ford, Stellantis, Kaiser, Disney, Netflix, and others. While union participation is less than 11% of the US workforce, it’s much higher in Europe and this trend is up. What does all this mean? There are many implications. First, companies will be even more focused on building a high-retention model for work (some call it “labor hoarding.”) This means improving pay equity, continuing hybrid work models, investing in human-centered leadership, and giving people opportunities for new careers inside the company. This is why talent marketplaces, skills-based development, and learning in the flow of work are so important. Second, CEOs have to understand the needs, desires, and demands of workers. As the latest Edelman study shows, career growth now tops the list, along with the desire for empowerment, impact, and trust. A new theme we call “employee activation” is here: listening to the workforce and delegating decisions about their work to their managers, teams, and leaders. Third, the traditional “hire to grow” model will not always work. In this post-industrial age we have to operate systemically, looking at internal development, job redesign, experience, and hiring together. This brings together the silo’d domains of recruiting, rewards and pay, learning & development, and org design. (Read our Systemic HR research for more.) What does “business performance” really mean? If you’re a CEO you want revenue growth, market share, profitability, and sustainability. If you can’t grow by hiring (and employees keep “activating” in odd ways), what choice do you have? It’s pretty simple: you automate and focus on productivity. Why do I see this as the big topic in 2024? For three big reasons. First, CEOs care about it. The 2024 PwC CEO survey found that CEO’s believe 40% of the work in their company is wasted productivity. As shocking as that sounds, it rings true to me:  too many emails, too many meetings, messy hiring process, bureaucratic performance management, and more. (HR owns some of these problems.) Second, AI enables it. AI is designed to improve white-collar productivity. (Most automation in the past helped blue or gray collar workers.) Generative AI lets us find information more quickly, understand trends and outliers, train ourselves and learn, and clean up the mess of documents, workflows, portals, and back office compliance and administration systems we carry around like burdens. Third, we’re going to need it. How will you grow when it’s so hard to find people? Time to hire went up by almost 20% last year and the job market is getting even tougher. Can you compete with Google or OpenAI for tech skills? Internal development, retooling, and automation projects are the answer. And with Generative AI, the opportunities are everywhere. What does all this mean for HR? Well as I describe in the HR Predictions, we have a lot of issues to address. We have to accelerate our shift to a dynamic job and organization structure. We have to get focused and pragmatic about skills. We have to rethink “employee experience” and deal with what we call “employee activation.” And we are going to have to modernize our HR Tech, our recruiting, and our L&D systems to leverage AI and make these systems more useful. Our HR teams will be AI-powered too. As our Galileo™ customers already tell us, a well-architected “expert assistant” can revolutionize how HR people work. We can become “full-stack” HR professionals, find data about our teams in seconds instead of weeks, and share HR, leadership, and management practices with line leaders in seconds. (Galileo is being used as a management coach in some of the world’s largest companies.) There are some other changes as well. As the company gets focused on “growth through productivity,” we have to think about the 4-day week, how we institutionalize hybrid work, and how we connect and support remote workers in a far more effective way. We have to refocus on leadership development, spend more time and money on first line managers, and continue to invest in culture and inclusion. We have to simplify and rethink performance management, and we have to solve the vexing problem of pay-equity. And there’s more. DEI programs have to get embedded in the business (the days of the HR DEI Police are over). We have to clean up our employee data so our AI and talent intelligence systems are accurate and trustworthy. And we have to shift our thinking from “supporting the business” to “being a valued consultant” and productizing our HR offerings, as our Systemic HR research points out. All this is detailed in our new 40-page report “HR Predictions for 2024,” launching this week, including a series of Action Plans to help you think through all these issues. And let me remind you of a big idea. Productivity is why HR departments exist. Everything we do, from hiring to coaching to development to org design, is only successful if it helps the company grow. As experts in turnover, engagement, skills, and leadership, we in HR have make people and the organization productive every day. 2024 is a year to focus on this higher mission. One final thing: taking care of yourself. The report has 15 detailed predictions, each with a series of action steps to consider. The last one is really for you: focus on the skills and leadership of HR. We, as stewards of the people-processes, have to focus on our own capabilities. 2024 will be a year to grow, learn, and work as a team. If we deal with these 15 issues well, we’ll help our companies thrive in the year ahead. Details on the Josh Bersin Predictions The predictions study is our most widely-read report each year. It includes a detailed summary of all our research and discusses fifteen essential issues for CEOs, CHROs, and HR professionals. It will be available in the following forms: Webinar and launch on January 24: Register Here (replays will be available) Infographic with details: Available on January 24. Microlearning course on Predictions: Available on January 24. Detailed Report and Action Guide: Available to Corporate Members and Josh Bersin Academy Members (JBA).  (Note you can join the JBA for $495 per year and that includes our entire academy of tools, resources, certificate courses, and SuperClasses in HR.)
    2024
    2024年01月19日
  • 2024
    2024年将人力资源趋势和预测付诸实践的九种方法 新的一年如约而至。 新年带来新的潮流引导者,新的推动者和新的撼动者,标新立异的想法随之而来,推动进步。而一些趋势会随着市场的发展而变化,年年如是。 每年我们都会回顾去年的成功与失败经验,同时展望2024年的新机遇。2024年将会是划时代的一年。 经济萧条逐渐结束,我们处于新时代的前沿——人工智能时代,在这个时代我们对于文盲的理解变成了“智能文盲”,在工作场景中愈发明显。与此同时产生了复合效应,一些地区的工人需要更公平的工作环境,改进的DEIB策略以及孤立高管层的持续性影响。对于人力资源领导者来说,成为这些变革的先锋从未像现在这样重要。 在2024年保持领先地位 领导者需要有勇气继续跳出人力资源的框框思考,使用新兴技术而不是害怕它,并利用多代员工的独特技能。 然而,了解哪些趋势将推动未来的工作是一回事,了解领导者如何将这些趋势付诸实践才是成功的关键。为了帮助您了解,我们汇总了一些2024年顶级人力资源趋势和预测的优秀示例,并提供了一些有关如何将其付诸实践的可行提示。 正如你所看到的,人力资源在2024年如何发展似乎没有定论。从领导力战略到新兴人工智能、技能投资、多样性、道德、灵活工作,相互交织,随着人力资源世界的发展而不断涌现。 但是,如果仔细观察上述每一个人力资源趋势,你会发现有一些共同点,我们都认为这些共同点将在2024年对人力资源发展产生巨大的影响。 1.领导力与管理发展 最优秀的人力资源领导者明白变革是不可避免的,应该接受改变。正如 Visier 在他们的文章《人力资源的新规则》中所说的那样,变革并不一定是一场技术驱动的革命。它可以像改变视角一样简单。 正如 Visier 首席客户官 Paul Rubenstein 所说,“首席人力资源官(CHRO)必须结合业务数据了解人的绩效、敬业度和生产力,以应对当今的复杂挑战”。 到2024年,人力资源领导者将不仅仅是人事领导者,他们必须在人事管理节奏之外密切参与业务战略,以了解他们与最高管理层一样的工作背景。 然而,根据 Gartner 关于2024年人力资源领导者的 5 大优先事项的报告,“73%的人力资源领导者确认他们组织的领导者和经理没有能力领导变革”。 为了解决这个问题,大卫·格林(David Green)优先考虑赋予人事领导者权力,承认他们的工作量不断增加——“75%的人力资源领导者表示,他们的经理对工作职责的增长感到不知所措(89),而超过50%的经理说自己感到筋疲力尽”。 伯纳德·马尔(Bernard Marr)正确地指出,我们需要在下一代的背景下思考管理和领导力发展,而不仅仅是下一代领导者,而是下一代劳动力。Culture Amp 的研究支持这一点,强调“我们工作场所的代际权力平衡正在发生变化”——非常重视培养当前和未来的领导者,以重新获得进入劳动力市场的信任。在复盘全球正在进行的大规模辞职现状,以及心理安全在有效的混合工作团队中发挥的重要作用时,这一点尤其明显。 因此,从重建习惯管理和管道调整,到取决于管理者独特技能而重新调整的工作流程(而不是期望每个管理者都以同样的方式领导),提供了大量的可能性,可以真正彻底改变2024年的领导方式。2.组织文化与混合工作 如果你认为弹性工作已经一去不复返是因为一群老板希望人们回到办公室,请你再想一想其他原因。因为混合时代才刚刚开始。 思考一下 David Green 关于他对2024年人力资源机会预测的文章中强调的要点: “十分之八的首席人力资源官表示,他们没有计划在未来12个月内减少远程工作的数量”。 “自大流行以来,90%的公司已经接受了一系列混合工作模式”。 “现在,大多数员工有超过25%的时间在远程工作”。 再加上2023年10月,美国近 30% 的带薪日是在家工作。 我们现在所处的时代,人力资源领导者在根据这些变化带领调整公司整个组织结构发展方向上占主要地位。 人力资源领导者应使用数据和分析来为个人发展和绩效设定更好的期望。这也将减少文化发展的“一刀切”方法,并创造Visier所说的“增加的确定性”。事实上,当他们的研究表明“这些执行办公室申报表的公司中有三分之一的公司很难招聘新员工”时,我们比以往任何时候都更需要实施真正的组织变革,以满足新员工的需求。 大卫·格林(David Green)对此的做法集中在“人性化领导”上,即将员工福祉和个性化服务放在人员管理和和企业管理的核心——“建立一个更公平、更健康、更人性化的组织不仅是对员工的‘正确做法’,也是推动企业成功的选择”。 当然,说起来容易做起来难——Gartner 说,“47%的人力资源领导者都不知道如何推动变革以实现所需的文化”。 但是,解决之道是否在于创造更有意义的体验?Culture Amp 延续了这一思维框架,强调创造“值得通勤的体验”对于保持团队创造力和动力至关重要。 伯纳德·马尔(Bernard Marr)考虑了混合工作时代团队凝聚力和有效管理的影响,Mercer在其文章《2024年5个人力资源趋势:你能做些什么来保持领先?》中也将其作为重中之重,尤其是以灵活的思维方式领导的想法。 总而言之,在劳动力规划、职业处理、办公室使用和绩效方面进行可持续的组织变革必须评估各种投入,例如技术、保留策略和员工倾听,还有许多方面将在下文讲。 3.技术集成与人工智能 现在我们正处于真正的时代趋势之中——人工智能,以及技术发展的前沿。 毫不奇怪,上面引用的每一项研究都强调人工智能(包括生成式人工智能),这是2024年人力资源的重大转变。但人工智能并没有从某个职业中剔除数百万美元,也不会导致公司大规模裁员、突然倒闭。人工智能正在改变工作方向,而不是工作本身,在人工智能时代,帮助工人培养人工智能相关技能将使人们在工作中保持安心和快乐。 仅从生产力、敬业度和业务成功的角度来看,人工智能就是一个游戏规则的改变者: Visier ——“29%的工人表示,使用生成式人工智能工具每天可以节省30分钟到一个小时,而18%的人可以节省三到四个小时”。 Unleash ——“76%的人力资源领导者已经在讨论如何在工作场所使用人工智能,38%的人正在正式评估这项新兴技术”。 Gartner ——“76%的人力资源领导者认为,如果他们不在未来12到24个月内采用和实施生成式 AI,他们将在组织成功方面落后”。 然而,在数字人力资源领域这样一个令人兴奋的领域里,成功取决于某个类似却独特的东西——了解自己的极限。例如,我们鼓励每位人力资源主管在阅读本文时问自己以下几点: 您了解组织人力关系与数字关系的局限性吗? 您是否审核了员工对数字化转型的准备情况? 您有没有评估过什么是好的变化,你知道如何衡量它吗? 最后,您是否了解人工智能供应商的格局——谁在制造什么,有什么作用,对你有用吗? 从这开始,您将更好地了解 AI 如何为您提供帮助。 4.基于技能的战略劳动力规划方法 “转型的头号挑战是缺乏工作能力和技能,但只有五分之二的人力资源专业人士了解其组织该有的技能”——Mercer《2024年5个人力资源趋势:你能做些什么来保持领先?》 战略性劳动力规划(SWP)需要一种默契,即战略本身意味着对招聘和留住人员的转变方式保持敏感,而平衡全部人力资源责任和预算潜力意味着要对 SWP 的流程进行长期审视。 这包括从更多基于技能的角度看待技术,尤其是在数字化转型时代。正如 Visier 所强调的那样,“86%的员工表示,他们的雇主应该在技能再培训方面发挥更多作用,以确保他们不会轻易被人工智能工具取代”。 Gartner 认为内部流动令人信服的影响是成功的关键,“66%的人力资源领导者(他们自己也同意)其组织内的职业道路与许多员工的职业道路相比并不引人注目”。 创造一个引人注目的工作文化不会付出很大的代价,而是意味着为员工和业务发展赋予意义,并为企业完美地穿针引线,帮助企业和个人发展相关专业知识。正如大卫·格林(David Green)所强调的那样,这意味着要推动以技能为基础的SWP招聘,并将更大的业务目标与人力资源优先级联系起来,Mercer证实了这一点。 5.人员分析和加强决策能力 如果数据不能产生影响,那它还有什么用呢? 说到这,David Green 再次强调了关于人员分析如何在 CHRO 层面创建增强决策文化的可用情报,该文化将集中在人员分析和 CHRO 之间改进的关系上, “Insight222 的第四届年度人员分析趋势研究发现,人员分析的重要性和影响力继续增长,22%的人事分析领导者正在向首席人力资源官报告”。 人员分析领导者和首席人力资源官都需要将大量不同的业务优先事项和数据集结合起来,以推动个性化决策。这包括将伦理、数据民主化、数据影响和业务优先事项的影响放在组织转型和成功的保护伞下。 这意味着最优秀的人员分析专业人员可以提供可分析并可付诸实施的洞见-正如 Visier 所强调的那样,这就是为什么如此多的小型和新兴公司处于竞争激烈的时代,因为他们可以使用大量超详细的大数据以更敏捷的方式创建更具吸引力、更敏锐的业务决策。 6.与业务保持一致 一致性对许多人来说有很大的意味,但从本质上讲,如果人力资源部门要继续并提升其价值并确保组织敏捷性,那么: HR 和最高管理层需要加强联系。 人力资源和财务部门需要更加紧密地联系在一起。 David Green 通过 Insight222 的研究来证实,人力资源和财务部门越来越需要同步工作——“在271家公司中,接受调查的65家公司确认他们已经与财务部门建立了合作伙伴关系,其中99%的公司报告说,人员分析团队在过去12个月中取得了巨的成果”。 在2024年,为人力资源分析构建业务案例不是我们必须做的事情,但可惜的是,这通常是正在进行的人力资源预算和投资的核心对话。 解决之道在于使用最清晰、最明显的工具——人员和数据——来讲述人力资源故事。这种共生关系正是Visier研究所强调的,并建议人力资源领导者将他们的人员管理思维方式转变为“人力资源是一种操作系统,而不是一种运营模式”。 7.提高人力资源和劳动力的技能 这场无休止的技能提升之战将持续到2024年。但它将有自己的特点,在某种程度上受到人力资源投资性质变化以及人工智能和新技术的光速发展的影响。 伯纳德·马尔(Bernard Marr)对此的独特见解说明了这一领域的情况-——“了解生成式人工智能等变革性技术将如何增强现有人员能力,以及需要哪些素质和能力(战略思维,解决复杂问题,创造力,情商)来补充机器的短板”。 在人工智能时代,人机界面的发展将对劳动力如何重新掌握技能和提高技能产生巨大影响,随着数字原住民担任越来越多的领导角色,一般计算机素养和用户体验/用户界面的持续发展也将产生巨大影响。但是,当“到2028年,44%的工人技能将被颠覆”时,技能提升应该被正确地推到投资组合优先事项清单的首位。 8.多元化、公平、包容和归属感(DEIB) 大流行后“大辞职”生态系统的一个支柱是工作场所中的平等——更公平的工作条件、更多的工作与生活平衡、更好的代表性和更具包容性的工作场所。 2023年,我们认为释放 DEIB 的力量是未来一年人力资源领导者的重要关注点,利用分析工具和情绪分析工具等多种工具来改善招聘可衡量指标。 那么我们现在处于什么位置呢?尽管我们为使 DEIB 脱颖而出所做的所有艰苦工作,但仍许多需要做,正如 Visier 在下面的研究。 DEIB 策略确实存在失去重点的风险。但请记住,一家拥有成熟的多元招聘文化、建立在包容性工作场所基础上的公司,对从公司业绩到 ESG 的方方面面都有深远的积极影响。正如大卫·格林(David Green)提醒我们的那样,大多数工人认为DEIB是一件好事,其商业案例也很清楚。 “Insight222 的研究发现,在2023年(连续第三年),DEIB 是人员分析增加最多商业价值的领域”。 2024年应该是我们推进 DEIB 的一年,保持势头并推动积极变革。 简而言之,坚持到底——现在放松警惕将导致长期劳动力规划(WFP)的严重失败,同时增加代表性不足的社区的变革机会。 9.提升员工敬业度和留任率的新方法 最重要的是,许多提高员工敬业度的新方法将决定未来一年的企业发展。 2023年独特的经济困境催化了英国、法国、德国和美国这一代人中一些最大规模的工作场所罢工,而普遍的技能短缺继续困扰着多个行业。伯纳德·马尔(Bernard Marr)将过去几年从被动接受不良工作规范到主动采取行动的转变带入了敏锐的视角——“根据美国劳工统计局的数据,涉及1,000多名工人停工,比2021年停工人数多了近 50%”。 Unleash 进行的研究表明,绩效和生产力已成为2024年人力资源领导者的首要任务,从敬业度中夺得桂冠。但在混合时代,二者缺一不可。敬业度被渗透到组织的方方面面,而2024年是实现这一目标的一年。 在2024年,我们需要通过加强员工体验的个性化,通过真实、有意义的参与来提高生产力(和幸福感),David Green 强调这是他为 HR 培养倾听组织的第12次机会。然而,正如 Unleash 所强调的那样,“不仅要关注员工调查中的指标,还要分享员工故事,以真正了解数据对高管的意义”。 为此,人力资源、员工和领导层之间应该建立一种,在道德领导、薪酬透明度(正如 Culture Amp 正确强调的那样)薪酬差距报告以及 Mercer 所强调的值得认可的基础上的关系。 将敬业度与业务和个人成果联系起来至关重要。Mercer薪酬调查和数据业务负责人Chi Tran完美地描述了这一演变。 “新冠肺炎疫情之前起作用的管理方式不再有效......留住员工将是一个重点,这意味着在职业道路、技能再培训和技能提升方面优先考虑员工福利。我们还看到,雇主将更大比例的薪酬预算用于可变薪酬,这些薪酬可以根据业务绩效进行调整。 2024年及以后的人力资源趋势 作为各地人力资源领导者的缪斯女神,Hung Lee 在他的文章《2024年:决定人力资源领域的7个趋势》中说到: “员工体验不容小觑——对于许多组织来说,这将是一场文化革命”。 在2023年经济动荡之后实施新战略将非常困难,而整个组织的支持是关键。如果能注意到上述情况,我们相信人力资源团队可以确保他们的组织采取积极主动的方法来提高工作场所绩效、幸福感、敬业度,以及至关重要的留住优秀员工。 2024年——充满无限可能性的一年! 利用 Insight222解锁人员分析功能 在 Insight222,我们的使命是通过将人员分析置于业务中心并提高人力资源专业的技能来使组织变得更好。Insight222 人员分析计划®是您通往知识、网络和成长世界的门户。该计划专为人员分析领导者及其团队开发,为您提供创造更大影响力所需的工具、见解和关系。 随着人员分析的格局变得越来越复杂,数据、技术和行业道德越来越重要,我们的计划汇集了一百多个组织,共同应对这些挑战。 Insight222 同行会议是 Insight222 人员分析计划®的核心组成部分。它们允许参与者一起学习、交流和共同创造,最终提高人员分析可以为其组织提供的业务价值。 SOURCE MyHRfuture  
    2024
    2024年01月17日
  • 2024
    Hireology Named Best Applicant Tracking System of 2024 by Hotel Tech Report Hireology's recognition by Hotel Tech Report showcases their ability to understand the unique needs of the hotel sector and deliver innovative solutions. With an increasingly competitive job market, hiring the right personnel is crucial for hotels to maintain their high standards of service and guest satisfaction.   "We’re excited to announce that Hireology has ranked #1 overall on the Global Best Applicant Tracking Systems (ATS) list in the 2024 HotelTechAwards! The HotelTechAwards are produced by Hotel Tech Report, the leading authority on hotel software and digital transformation in the hotel industry." Often referred to as “the Grammys of hotel tech,” the HotelTechAwards rank the world’s best hotel software companies and products based on authentic, timely reviews from real users. Winners have been selected from more than 200 of the top technology products around the world. “The ranking process is simple, transparent, and unbiased — judging is based on time tested ranking factors developed specifically for the industry. Only verified hoteliers with hands-on experience using each product are allowed to participate in the voting process. This means that Hireology’s users decided the #1 ATS,” said Hotel Tech Report CEO, Jordan Hollander. With more than 10,000 customers, Hireology is the only applicant tracking system built to power better hiring for multi-location businesses that largely rely on skilled talent like hotels. Our platform makes it easy for users to source quality talent across key channels, streamline hiring with innovative recruitment automation, and make smarter hiring decisions rooted in data. “This recognition from Hotel Tech Report validates the work we’re doing at Hireology to help hotels capture more than their fair share of quality talent and fill critical revenue-driving roles faster,” said Adam Robinson, CEO at Hireology. “We’re grateful for every customer who helped us earn the top spot on this list, and we’re looking forward to helping even more hotels navigate today’s challenging hiring market and achieve their goals in 2024 and beyond.” In 2023 alone, Hireology launched several critical product updates that are designed to help their hotel customers not only attract better quality talent but also streamline the hiring process to fill critical roles faster, including: Indeed Sponsored Jobs integration: Sponsor jobs on Indeed directly from the Hireology platform — helping you maximize your reach to top candidates and make hires faster all without ever leaving Hireology Innovative ChatGPT integration: Leverage generative AI to instantly craft quality descriptions for new open jobs Enhanced candidate communication automations: Keep candidates engaged and reduce no-shows with automated messaging for routine updates Employee referral campaign templates and manager: Quickly launch optimized text and email campaigns and start driving quality referrals faster Hotel Tech Report’s lists are based on data from over 16,000 verified customer reviews during the HotelTechAwards period. These reviews were written and published between September 1,2023–December 15,2023, with participation from every major hotel brand and thousands of independents. In one review, a Hireology customer noted how they’ve driven better quality candidates and made smarter hiring decisions with our platform: “With Hireology I am able to track all of my candidates from the various recruiting websites and see all the candidates in one spot. With their screening tools I am able to pick out the candidate that has the most potential to be a good fit for the position. I have a better turn out and response rate for candidates that I have considered, and I have had a better quality of candidates who show up to the interview. The candidates that I have hired have become invaluable assets to my property.” Today’s announcement comes at the heels of the Winter G2 awards, where they placed in the top 10 in more than 200 reports and earned the top spot in 28—including referral programs, recruitment marketing, and HR analytics. Additionally, Hireology was recently named the American Hotel and Lodging Association’s (AHLA) Leadership Partner for Talent Technology. Learn more about this partnership here. To learn more about Hireology’s hospitality-specific ATS, take a self-guided virtual tour today! Or reach out to one of our experts for a free 1:1 consultation. SOURCE Hireology
    2024
    2024年01月10日
  • 2024
    2024年的HRTech:GenAI、分析和技能技术 In 2024, the field of Human Resources is experiencing a transformative shift with the integration of cutting-edge technologies such as Generative AI (GenAI), advanced analytics, and skills technology. This article by Dave Zielinski, featured on SHRM Online, delves into the evolving landscape of HR, highlighting the significant impact of these technologies on enhancing the employee experience, improving regulatory compliance, and revolutionizing talent management. Industry analysts and thought leaders share insights on the growing importance of GenAI in HR processes, the challenges of maintaining employee experience in cost-cutting scenarios, and the potential of predictive analytics in optimizing workforce planning. 接受SHRM Online采访的人力资源行业分析师、从业者和思想领袖表示,今年,人力资源职能部门将采用生成式人工智能 (GenAI),投资于提升员工体验的技术,并采用强大的预测分析和技能技术。 人力资源领导者将转向技术,这些技术不仅可以提高法规遵从性,还可以帮助其组织做出更好、更快的人才决策并重新定义工作方式。 有远见的公司将继续投资 EX 一些分析师预测,随着高管将注意力转向降低成本和提高效率,远离包容性、公平和多样性等问题,员工体验 (EX) 将在 2024 年出现“衰退”;灵活的工作安排;和员工心理健康。员工的工作选择将减少,雇主将收回一些影响力。 不过,尽管许多组织可能会在 2024 年减少或冻结 EX 支出,但专家对此类举措的后果提出警告。 JP Gownder 是 Forrester 的副总裁兼首席分析师。他在博文中写道,根据 Forrester 研究,66% 的技术决策者表示,他们将在 2024 年增加对 EX 或人力资源技术的投资,其中许多投资将旨在提高效率,而不是 EX 结果。 但逆流而上的领导者将在 2024 年获得实实在在的好处。 “通过开发成熟的 EX 计划,您的组织可以提高生产力、降低人员流失率并提高创造力,”Gownder 写道。 其他专家认为,足智多谋的人力资源领导者会在预算紧张的情况下找到投资 EX 的方法。 管理咨询公司光辉国际 (Korn Ferry) 首席人力资源官 (CHRO) 业务的高级客户合伙人丹·卡普兰 (Dan Kaplan) 表示:“人力资源部门将被迫在低迷的市场中保持参与度,甚至在成本削减和削减的整个过程中也不例外。” “这将是一场艰难的舞蹈,但最好的人力资源领导者会找到办法做到这一点。” 光辉国际 (Korn Ferry) 专门负责人力资源问题的高级客户合伙人胡安·巴勃罗·冈萨雷斯 (Juan Pablo Gonzalez) 表示,组织对 EX 的承诺在 2024 年不会减弱,但 EX 看起来会非常不同。 “EX 的本质可能会变得更加个性化,同时也会变得不那么个性化,”冈萨雷斯说。“例如,通过使用 Microsoft Office Copilot、Workday 和 Salesforce 等大型软件平台中已有的人工智能功能,雇主和员工已经改变了他们的 EX。正在发生的情况是,员工与技术的互动越来越多地取代了与人的互动,但与技术的互动已经变得更加适合员工的特定需求和情况。” 亚特兰大人力资源咨询公司 IA 的创始人兼管理负责人 Mark Stelzner 表示,虽然由于组织面临控制盈利的挑战,预算将在 2024 年重新分配,但良好的 EX 相关技术投资将继续为公司带来红利。 “我认为投资 EX 实际上会提高效率并降低成本,”Stelzner 说。“到 2024 年,我们可能会看到组织不断转向‘流程主导、技术支持’的理念。端到端流程的优化通常会导致诸如消除现有技术债务以及统一工具和技术等决策,以减少员工的困惑并优化个性化,从而减少集成良好的接触点。” Gartner 专门研究人力资源技术的副总裁分析师 John Kostoulas 表示,做出更具战略性的采购决策和改善现有技术生态系统的治理是改善 EX 的两个关键。Gartner 最近的研究发现,60% 的人力资源领导者认为他们当前的技术阻碍而不是改善了员工体验。 Nucleus Research 专门负责员工体验的研究经理 Evelyn McMullen 表示,仅仅为了提高效率而不是 EX 结果而设计的技术投资可能被证明是短视的。她指出,改进的 EX 通常会带来更好的绩效并降低与营业额相关的成本。 麦克马伦说:“考虑到劳动力市场和求职者优势的不断波动,减少 EX 预算的风险尤其大。” “当控制权不可避免地回到求职者手中时,保留 EX 投资的组织将能够更好地捕获和留住最优秀的人才。” GenAI 从实验转向加速采用 到 2024 年,通过更多地采用该技术,人力资源职能将从涉足 GenAI 转向更深的领域。 随着领导者制定更严格的 GenAI 治理计划以及使用该技术的风险开始降低,人力资源和招聘部门将越来越多地使用其 HRIS 平台中已有的 GenAI 工具来编写职位描述和面试指南、创建敬业度调查、开发培训课程、分析数据,并制定政策。 世界大型企业联合会 2023 年底对首席人力资源官的调查发现,61% 的首席人力资源官计划在 2024 年投资人工智能以简化人力资源流程。 分析师 Eser Rizaoglu 表示:“许多人力资源领导者的 GenAI 之旅仍处于起步阶段,但要么通过现有的人力资源技术提供商获得 GenAI 功能,要么到 2024 年中期购买新的 GenAI 工具。” Gartner 的人力资源研究和咨询实践。 Rizaoglu 表示,许多人力资源技术供应商仍在努力弄清楚如何充分利用 GenAI 的功能,同时平衡保护数据、确保有效治理和考虑道德因素的需求。他表示:“在实现这种精细的平衡之前,GenAI 能力在人力资源领域的大规模扩散将面临挑战。” Stelzner 表示,虽然去年 GenAI 带来了兴奋并刺激了人力资源领域的实验,但“冷酷的现实”是许多组织仍然没有准备好全力投入。 “到 2024 年,GenAI 采用率的任何增长都可能是渐进式的,包括更好地利用聊天机器人、增强员工沟通的个性化、更加关注人才招聘领域的可能性以及系统升级和实施测试的自动化。”他说。 埃森哲进行的研究发现,GenAI 有潜力改变组织 40% 的工作时间。“这并不意味着 40% 的工作岗位将会消失,而是反映了工作方式的转变,”负责该公司人力资源转型和交付实践的埃森哲董事总经理迈克尔·本亚明 (Michael Benyamin) 表示。“技术将取代一些任务,让员工在工作中变得更有生产力、更具创造力和效率。人工智能是人类能力的倍增器。” 随着 GenAI 开始增强或转变更多的工作角色,人力资源和学习领导者将需要创建敏捷的学习计划,以重新培训员工使用快速发展的 GenAI 工具的技能。许多工人几乎没有接受过如何使用该技术的培训。 Salesforce 于 2023 年进行的一项调查发现,62% 的员工表示他们缺乏有效、安全使用 GenAI 的技能。波士顿咨询集团的另一项研究发现,尽管该技术有望从根本上重塑他们的工作方式,但只有 14% 的一线员工接受过与人工智能相关的技能提升。 Benyamin 表示,随着 GenAI 在工作场所变得越来越普遍,人力资源部门必须帮助制定负责任和道德的人工智能使用政策,并制定培训计划来解决偏见、歧视、数据保护和适当数据使用等问题。 更加关注变革管理,提高新人力资源软件的采用率 专家认为,许多人力资源领导者将寻求通过采用变革管理策略来提高 2024 年技术投资的回报,例如确保员工使用新采用的技术解决方案。 人力资源面临的一项持续挑战是管理云技术供应商源源不断的更新和新功能,导致许多人力资源软件即服务 (SaaS) 许可证闲置。位于加利福尼亚州帕洛阿尔托的 SaaS 智能平台 Productiv 于 2023 年进行的一项研究发现,组织中 53% 的 SaaS 许可证总体未使用。 位于阿拉巴马州亨茨维尔的人力资源咨询和研究公司 Lighthouse Research 的首席研究官本·尤班克斯 (Ben Eubanks) 表示,许多组织低估了如何确保员工在新的人力资源平台和应用程序推出后定期使用它们。 “人力资源和人才技术不是‘按下开关就可以开始’类型的解决方案,”尤班克斯说。“但许多雇主仍然这么认为,并低估了采用该技术所需的行为改变。” 重新思考员工敬业度调查 更多的人力资源和执行团队将重新考虑如何创建敬业度调查以及分发调查的频率,以减少“调查疲劳”。 ServiceNow 高级副总裁兼员工工作流程产品总经理 Gretchen Alarcon 表示,随着组织继续努力寻找“秘方”,让员工在 2024 年更频繁地重返办公室,人力资源领导者将需要使用更有意义的方法测量工具。 她说:“组织将利用员工的声音调查和反馈来分析在办公室花费的时间与员工情绪和生产力的关系。” “这将使领导者能够根据数据而不是假设做出决策,这样他们就可以根据员工的需求、行为和提高生产力的因素来调整重返办公室 [RTO] 策略。” 从改进的技能技术中获益 转向基于技能的招聘和晋升策略的人力资源和招聘领导者将受益于技术的发展,例如使用人工智能和机器学习自动创建、组织和更新员工技能数据库的技能本体,从而显着减少体力工作量人力资源部要求。 下一代本体论和其他新兴技能技术可以使人力资源领导者更轻松地识别组织中的技能差距,然后相应地调整招聘或学习和发展计划。虽然市场上没有真正的端到端技能技术解决方案,但许多人力资源领导者正在将人工智能驱动的点解决方案结合在一起,以创建有效的技能数据库和评估工具。 “到 2024 年,随着组织采用技能智能技术,他们将开始认识到,这不是拥有最大的技能数据库,而是一个不断更新的丰富且互联的技能数据库,”Alarcon 说。她补充说,此类数据库使公司能够了解人才缺口是否是由于缺乏合适的人才或缺乏技能造成的,以及他们是否需要为未来培养、购买或借用人才。 预测分析工具变得更加强大 人力资源从业者和分析师认为,人力资源部门将受益于日益强大的预测分析工具,这些工具将改善劳动力规划和数据驱动的决策。 光辉国际 (Korn Ferry) 的冈萨雷斯 (Gonzalez) 表示:“凭借更大的数据集和改进的算法,人力资源部门应该能够采取一些措施,例如缓和过去几年的招聘盛衰周期。” 例如,冈萨雷斯表示,雇主不会雇佣数千名员工,然后在六个月后解雇其中一半,而是能够更好地预测在合理的时间内他们需要的员工数量和类型。他说:“然后他们可以雇用和培养一支更稳定的员工队伍,以造福所有组织利益相关者。” Stelzner 认为,许多人力资源部门由于没有充分发挥数据分析的潜力而错失了机会。他说,如果未能投资分析人力资源数据所需的工具和技能,可能会导致洞察力缺失,并阻碍人力资源战略与更广泛的业务目标保持一致的能力。 “从历史上看,人力资源部门也一直在努力解决数据的准确性问题,”斯特尔兹纳说。“这会影响该职能部门依靠报告和数据分析来通知和支持其决策的能力。更糟糕的是,企业的其他部门已经接受过培训,预计人力资源系统会提供有问题的数据,因此在数据清理、报告和分析方面还有很多工作要做,以重新获得整个企业的可信度。” Dave Zielinski 是 Skiwood Communications 的负责人,这是一家位于明尼阿波利斯的商业写作和编辑公司。 作者:Dave Zielinski
    2024
    2024年01月09日
  • 2024
    Mark Your Calendars: Top Recruiting and HR Events in 2024 Top Recruiting and HR Events in 2024 The recruiting and HR industry is always evolving, and staying ahead of the curve is essential for success. One of the best ways to do this is to attend industry events. In 2024, there are a number of great events happening in North America that you won’t want to miss. For HR tech vendors these events are great opportunities to showcase your latest software. Talent Acquisition, Technology, and More Whether you’re interested in talent acquisition, HR technology, or human resources in general, there’s an event for you. Some of the major events on the calendar include: Talent Acquisition Week (January 29-February 4): This week-long virtual event is all about talent acquisition. Attendees can expect to hear from industry experts on a variety of topics, including sourcing, recruiting, and onboarding. HR Technology Virtual Conference (March 12-14): This virtual conference is the place to learn about the latest HR technology trends. Attendees can expect to see demos of new products and hear from thought leaders about how HR technology can be used to improve employee experience and productivity. ADP Meeting of the Minds (Feb 28 – Mar 2): This annual event is a great opportunity to network with other HR professionals and learn about the latest trends in the industry. Attendees can expect to hear from ADP executives and industry experts on a variety of topics. Upcoming Events in Spring and Summer In addition to these major events, there are a number of other great events happening throughout the year. Here are a few of the upcoming events later on in the year: Society for Human Resource Management (SHRM) Annual Conference & Expo (June 23-26): This is the largest HR conference in the world, and it’s a great opportunity to learn about the latest trends in the industry and network with other HR professionals. Unleash America (May 7-9): This Las Vegas event is designed for HR executives and senior leaders. Attendees can expect to hear from industry experts on a variety of topics, including talent management, leadership development, and change management. HR Tech Conference (Sept 24-27): This conference is all about HR technology. Attendees can expect to see demos of new products and hear from thought leaders about how HR technology can be used to improve employee experience and productivity. Get Out There and Learn These are just a few of the many great recruiting and HR events happening in 2024. I encourage you to check out the full calendar of events on our sister site and find ones that are relevant to your interests. Attending industry events is a great way to stay up-to-date on the latest trends, learn from experts, and network with other professionals. So mark your calendars and get ready to learn! SOURCE HRTECH FEED
    2024
    2024年01月07日
  • 2024
    Josh Bersin:2024: The Year That Changes Business Forever (Podcast) The podcast "2024: The Year That Changes Business Forever" by Josh Bersin explores anticipated transformations in business by 2024. It highlights the impact of AI, labor shortages, and evolving organizational structures. The podcast delves into the 2023 economic performance, changes in employee engagement, and the necessity for businesses to adapt strategically. It emphasizes a shift towards dynamic, flatter organizations and the critical role of systemic HR practices in shaping future business landscapes. Josh Bersin探讨了2024年企业预期的转型。这些转型由AI的应用、劳动力短缺和组织结构的变化驱动。播客讨论了2023年的经济表现、员工参与度的变化以及企业为应对未来挑战所需的适应策略。它强调了向动态、扁平化组织的转变和系统性人力资源实践在塑造未来商业环境中的重要作用。 In this podcast I recap 2023 and discuss the big stories for 2024, and to me this year is a tipping point that changes business forever. Why do I say this? Because we’re entering a world of labor shortages, redesign of our companies, and business transformation driven by AI. We’ll look back on 2024 and realize it was a very pivotal year. (Note: In mid-January we’re going to be publishing our detailed predictions report. This article is an edited transcript of this week’s podcast, so it reads like a conversation.) Podcast Begins: Interestingly, the entire year 2023 people were worried about a recession and it didn’t happen. In fact, economically and financially, we had a very strong year. Inflation in the United States and around the world went down. We did have to suffer rising interest rates, and that was a shock, but it was long overdue. I really think the problem we experienced is we had low interest rates for far too long, encouraging speculative investment. Now that the economy is more rational, consumer demand is high, the business environment is solid, and the stock market is performing well. The Nasdaq is almost at an all time high, the seven super stocks did extremely well: the big tech companies, the big retailers, the oil companies, many of the consumer luxury goods companies did extremely well. And the only companies that didn’t do well were the companies that couldn’t make it through the transformation that’s going on. On the cultural front we had the Supreme Court overturning affirmative action in education, which led to a political backlash on diversity and inclusion. The woke mind virus by Elon Musk and similar discussions further pushed back DEI programs, which has made chief diversity officers life difficult. We’re living through two wars, which have been very significant for many companies. I know a lot of you have closed down operations in Russia, and anybody doing business in Israel is having a tough time. And we’ve had this continuous period where every piece of data about employee engagement shows that employees are burned out, tired, stressed. They feel that they’re overworked. Despite this employee sentiment, wages went up by over 5% and people who changed jobs saw raise wages of 8% or more. The unemployment rate is very low so there are a lot of jobs. You could ask yourself, why are people stressed? I think it’s a continued overhang of the pandemic: the remote work challenges, the complexities and inconsistencies in hybrid work. And something else: the younger part of the workforce, those who are going to be living a lot longer than people who are baby boomers, are basically saying I don’t really want to kill myself just to get ahead. I want to have a life. I want to quietly quit. If my company don’t take care of me, I’m going to work my wage, meaning I’m going to work as hard as I’m paid, no more than that. And that mentality has created an environment for the four-day work week, which I think is coming quicker than you realize. And unions, which are politically in favor, are rising at an all time increase in about 25, 30 years. Inflation and the need to raise wages to attract talent leads to pay equity problems. This domain is more complex than you think. You can read about it in our research and in 2024 it belongs on your list. 2024 will also see enormous demand for career reinvention, career development, growth programs, coaching, mentorship, allyship and support amongst the younger part of the workforce. And that means that if you’re in retail, healthcare, hospitality, or one of the other industries that hires younger people you have to accommodate this tremendous demand for benefits. These are things that became very clear in 2023. But let’s talk about the elephant in the room:  the biggest thing that happened in 2023 was AI. AI has transformed the conversations we have about everything from media to publishing to HR technology to recruiting to employee development to employee experience. As you probably know, I’m very high on AI. I think it’s going to have a huge transformational effect on our companies, our jobs, our careers, and our personal lives. AI will improve our health, our ability to learn, the way we consume news (note that the NYT just sued OpenAI and Microsoft for copyright infringement). Almost every part of our life will be transformed by AI. I know from our conversations that most of you are trying to understand it and see where it fits. And many of you have been told by your CEO, “we need an AI strategy for the company as well as in HR.” And the AI strategy in HR is one thing, but the bigger topic is the rest of the company. So HR is going to have to be a part of this transformation: the new roles, jobs, rewards, and skills we need. This year I’m very excited that we introduced Galileo™, which about 500 or so of you have been using. We’re going to launch the corporate version for everybody in the corporate membership in February, so corporate members stay tuned (or join). Galileo brings AI to HR in an easy-to-use, safe, and high-value way, so it will help you get your strategy together. It’s basically ready to go. Then later in the year we’ll launch a version to the JBA community and more. AI, despite all the fear-mongering, is already a very positive technology. Where are we going next? Well as the title of this article states, I think this is the year that changes business forever. And I’m not trying to be hyperbolic, I really see a tipping point. Let me give you the story. For about a decade I’ve been writing about the flattening of organizations, breaking down of hierarchies, creating what I used to call the networked organization. And this is now mainstream and we’ve decided to call it the Dynamic Organization. And what we mean by this, as you read about in the Dynamic Organization research or in the Post-Industrial Age study, is that the functional hierarchies of jobs, careers, organizations and companies are being broken down for really good reasons. The reason we have functional hierarchies, job levels and siloed business functions is because they’re patterned after the industrial age when companies made money by selling products and services at scale. The automobile industry, the oil and gas industry, the manufacturing industries, the CPG industries, even the pharmaceutical companies are essentially building things, bringing them to market, launching them, selling them, and distributing them in a linear chain. And that “scalable industrial business model” is how we designed our organizations. So we built large organizations for R&D, large organizations for product management and product design and packaging, large organizations for marketing, large organizations for sales, large organizations for business development and distribution, supply chain, and so on (including Finance and HR). And all these ten or fifteen business functions had their own hierarchies. So you, as an employee, worked your way up those hierarchies. When I graduated from college in 1978 as an engineer, I went into one of those hierarchies. For each employee you were an engineer, a salesperson, a marketing manager, or whatever and you worked your way up the pyramid. And at some point in your career you crossed over and did other things, but that was fairly unusual. That wasn’t really the career path. You worked about 35-40 years in that profession and then you retired. And a lot of companies had another construct: management and labor. Management decided “what to do” and labor “did it.” And all of these designs helped us build most of the HR practices we use today, including hiring, pay, performance management, succession, career management, goal setting, leadership development, and on and on. Today, if you look at how the most valued companies in the world, they don’t operate this way any more. Why? Because it slows them down like molasses. If you have to traverse a functional hierarchy to come up with a new idea it takes months or years to create something new. Today value is created through innovation, time to market, closeness to customers, and unique and high-value offerings. The “hierarchy” wasn’t designed for this at all. Here are a few dogmas to consider. We used to think that all new ideas come out of R&D. That’s crazy. Of course R&D is important, but some of the most innovative companies in the world don’t even have R&D departments, they have product teams. The Research Department at Microsoft didn’t even invent AI, the company had to partner with OpenAI, a company that has less than a thousand employees. Here’s another one to consider. Deloitte consultants used to talk about “innovation at the edge,” otherwise known as “skunk works.” We used to advise clients to “separate the new ideas from the scale business” so they new ideas don’t get crushed or ignored. Well today all the new ideas come from the operating businesses, and we iterate in a real-time way. So there’s another industrial organization structure that just no longer applies. So what we’ve been going through in the dynamic organization, and we’ve studied this in detail, is that we’ve got to design our companies to be flatter. We’ve got to simplify the job titles and descriptions so people can move around. We have to organize people into cross functional teams, we have to motivate and train people to work across the functional  silos. We have to build agile working groups, we have to redo performance management around teams and projects, not around individual goals and cascading goals. We need to build pay equity into the system so you’re paid fairly regardless of where you started. Let’s talk about pay. One of the problems with the hierarchy is you get a raise every year based on your performance appraisal. And after a few years your pay may have been quite a bit different than somebody sitting next to you simply because of your appraisals. But you may not be delivering any more than them. That wasn’t fair. If you came into the company with a background in marketing, you made less money than somebody who came into the company with a background in engineering. But five years later you might be doing the same stuff but making different amounts of money. And then there’s gender bias, age bias, and other non-performance factors. In a “skills meritocracy,” as we call it, pay equity has to get fixed. We’ve got to have developmental careers and talent marketplaces and open job opportunities and mentoring for people. And these people practices are the facilitation of becoming more dynamic. And the problem of not being dynamic is what happened at Salesforce, Meta, and other tech companies last year. Salesforce hired thousands of salespeople during the last upcycle after the pandemic, and then a year later laid most of them off. Meta did the same thing. Google’s probably next. These companies, operating in the industrial mindset, thought that the only way to grow is to hire more salespeople, more engineers, or more marketing folks. But the quantity of people in one of these business functions doesn’t necessarily drive growth and profitability. What matters is how they work together and what they do, not how many of them there are. This old idea that we’re going to grow the company by hiring, hiring, hiring is gone. It doesn’t work anymore. It’s still a part of the growth part of the company, you’re always hiring to replace people, to bring new skills, et cetera, and to bring new perspectives. But in a dynamic organization, a lot of the growth comes from within. People grow too. Even the word growth mindset has become overused. We need to have an organizational growth mindset so that we can grow as an organization. A great example of this is Intel. Intel lost their way in the manufacturing of semiconductors and also in the R&D. Now they’re reinventing themselves internally and their stock is skyrocketing. They didn’t hire some guru to tell them what to do, they know what to do. They just need to get around to doing it. Google has more AI engineers than OpenAI, Anthropic, and all the other little guys put together, but they didn’t execute well. Now they’re executing better. They brought their AI teams together into cross-functional groups and they’re sharing IP from YouTube with other business areas. I bet they stomp many of the others in AI once they get it going. That’s part of being a dynamic organization. You as HR people know better than anybody how dysfunctional it is when there are multiple groups in the company doing competing things and they’re not working together because they don’t know about each other, or they don’t talk to each other. There’s no cross fertilization or they’re protecting their turf. All of these are the things that get in the way of being a dynamic organization. And the reason it’s relevant in the next year is this has taken hold. Things like talent marketplaces and career pathways and skills-based organizations, skills based hiring, skills based pay, skills based careers, skills based development, et cetera…  these are not just HR fads, they’re solutions to this big shift: making companies more dynamic. Despite their value in the past, hierarchical stove-piped companies don’t operate very well anymore. Now this isn’t an A-B switch type of thing. This is an evolution, but it’s taking place very quickly. And the reason we came up with this concept of Systemic HR is we in HR have to do the same thing. The HR function itself operates in silos. We’ve got the recruiting group, the DEI group, the Comp group, the L&D group, the business partners, the group that does compliance, the group that worries about wellbeing. We’ve got somebody over here is doing an EX project, somebody over there is doing a data management project, a people analytics group. Okay. Those are all great functional areas that belong in HR. But if they’re not working together on the problems that the company has, and I mean the big problems, growth, profitability, productivity, M&A, etc., then who cares? Then you’re at level one or level two in systemic HR. We built the Systemic HR initiative around business problems. And that’s how we came up with the new HR operating model (read more details here or view the video overview). I think Systemic HR will be a very big deal for 2024, and there are many reasons. Not only are we living in a labor shortage but there’s another accelerant, and that is AI. For those of you that have used Galileo, and I hope you all get a chance to use it this year, it’s absolutely unbelievable how AI can pull together information, data, text from many sources in the company and make sense of what your company is doing. You know as well as I do, if you’ve worked in sales, if you’ve worked in marketing, if you worked in finance, these are siloed groups. Few companies have a truly integrated data management system for all of their customer data match to their sales, data match to their revenue, data match to their marketing.  Customer data platforms are a idea, but it doesn’t really happen very often, and it takes tens to hundreds of millions of dollars and many, many systems to do that. Well, AI does this almost automatically. So when you pull together a tool like Galileo, and you use our research as part of the corpus, and you add data about employee turnover, for example, in your company, or pay variations, you’ll see the relationship between pay and turnover just by asking a question. You don’t have to go spend months doing an analysis and trying to figure out if the analysis is any good. And that’s happening all over the company in sales and customer service and R&D and marketing – everywhere. So this more integrated, dynamic organization is happening before your eyes. In 2024, this is the context for almost everything we’re going to be working on now. The other context is the labor market, which is going to be very tough. You’ve read about from us and others about how tight the labor market is now. Unemployment in the United States is 3.8%, and it’s not going to get much better. Even if we do have a recession, which is questionable, there aren’t enough people to hire. The fertility rate is low, and even if every company gives employees fertility benefits and they all have babies, it will take twenty years for these people to go to work. So all of the developed countries: US, UK, Canada, Germany, Japan, the Nordics, China, Russia, the fertility rate has been low for a long time. The World Bank sees working population shrinking within ten years in almost every developed economy. Since hiring is going to get harder and we’ll see fewer and fewer working people, companies have to be much more integrated in hiring. And we all have to look the Four R’s: Recruit, Retain, Reskill, Redesign. This puts HR in the middle of a lot of job redesign, career reinvention, and a serious look at developing skills, not hiring skills, and using the tools we have as hr professionals to help the organization improve productivity without just hiring and hiring and hiring. I measure the success of companies by two things. One is their endurance: how well have they fared over ups and downs? The second is their revenue per employee. Companies with low revenues per employee tend to be poorly managed companies relative to their peers. Of course there’s a lot of industry differences. When we went through our GWI industry work: healthcare, consumer goods, pharma, banking, we could see the high performing companies were very efficient on a headcount basis. And we found out these companies are actually implementing Systemic HR practices. The other driver that we’re living in a service economy. Interestingly enough, in the United States, more than 70% of our GDP is now services. So the people you have, the humans in your company, are the product. And if you’re not getting good output per dollar of revenue per human, you’re not running the company very well. And this leads to many management topics. How are we going to build early and mid-level leaders? How can we rethink what employees really need? The topics of employee engagement and employee experience are really 25 to 30 years old. They need a massive update. How are we going to implement AI in L&D and replace a lot of these old systems that everybody kind of hates, but we’re stuck with? What’s going on with the ERP vendors and what role will they play as we replace our HR tech with AI powered systems? How will we implement scalable talent intelligence? In a world of labor shortages talent intelligence becomes even more important, whether you think of it for sourcing and recruiting or an internal mobility or just a strategic planning initiative. How do we all get comfortable with AI? And then there’s this issue of Systemic HR and developing your team, your function, your operating model to be more adaptive and more dynamic. So I look back on 2023 I feel it was one of the most fascinating and fun and enriching years that I’ve had. I am always amazed and impressed and energized by you, by you guys who were out there on the firing lines, dealing with these complex issues and companies with old technologies and all sorts of changes going on and how you’re adapting. I continue to be more impressed and more excited about the HR profession every year. I think a lot of people who aren’t in HR think we do a lot of compliance and administration stuff and we fire people. That is the tiniest part of what we do. 2024 is going to be an important year. You as an HR professional are going to have to learn a lot of things. You’re going to learn about Systemic HR issues, you’re going to learn about AI, and you’re going to learn to be a consultant. There’s no question in my mind that over the next decade or two dynamic organization management is going to become a bigger and bigger issue – how we manage people and companies. And I don’t mean manage like supervise, I mean develop, move, retain, pay, et cetera, culture, all of those things. I leave 2023 very energized about what’s to come with AI. And if you’re afraid of AI, just take a deep breath and relax. It’s not going to bite you. There’s nothing evil here. It’s a data driven system. If you don’t have your data act together, you’re not going to get a lot of good value out of AI. I talked to Donna Morris at Walmart last week; I talked to Nickle LaMoreaux at IBM; and I talked with the senior HR leaders at Microsoft. They’re all seeing huge returns on investment from the early implementations, and seeing hundreds of use cases. We’re going to have a lot of new tools and lots of vendor shakeout. (Check out what SAP is up to and where Workday is going.) Stay tuned for our big Predictions report coming out in mid January. That report is my chance to give you some deep perspectives on where I think things are going, recap things that have happened over the last couple of years, and give you some perspectives for the year ahead. As always we would be more than happy to walk through these things with your team. I hope you have a really nice holiday season and you take a deep breath. The world is never perfect. It’s never been perfect. It wasn’t perfect in the past. It won’t be perfect in the future. But the environment you live in and the environment that you create can be enriching, enjoyable, productive, and healthy, and fun if you decide. And I think we all have the opportunity to make those decisions. It has been a pleasure and an honor for me to serve and work with you this last year, and I’m really looking forward to an amazing 2024 together. –END OF PODCAST– Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations  
    2024
    2023年12月30日
  • 2024
    Sam Altman的17条“希望早点知道的建议”,帮你更好得做2024年规划 Sam Altman 给你17条“希望早点知道的建议” 即将踏入2024年,Sam Altman更新博客,写下17条“希望早点知道的建议”,希望对正在做2024年规划的人们有帮助。 1.乐观、执着、自信、原始的动力和人际关系是事情开始的关键。 2.有凝聚力的团队,冷静和紧迫的合理搭配,以及非凡的投入是成事的关键。长期的方向目标是稀缺的;无需过分担心短期内其他人的看法,随着时间的推移,这会变得更容易。 3.对于团队而言,完成一项真正重要的艰巨任务,比起做一些并不那么重要的简单工作要更有意义;大胆的想法能够激发斗志。 4.激励机制的效果有如超能力,在设定时需经过慎重考虑。 5.把你的资源集中在少数有着高度信念的目标上,实际上可以剔除掉的东西多于你的想象。 6.沟通要清晰简洁。 7.每当你看到官僚主义和废话时,就与之斗争,也要让其他人参与斗争。不要让组织架构妨碍人们高效地协同工作。 8.结果才是最重要的;好过程不是坏结果的遮羞布。 9.花更多的时间在招聘上。在高潜力、成长快的人身上冒险。除了智力之外,除了智力外,还要寻找他们实际完成任务的证据。 10.超级明星实际比表面更有价值;但评价员工时,需要考虑他们对组织整体绩效的真正影响。 11.迅速迭代能可以弥补许多不足;通常情况下,如果你能迅速调整,即使犯下错误也无所谓。计划应以十年为周期,执行则应以周来衡量。 12.不要违背商业上的基本规律。 13.灵感易逝,人生苦短。不行动是一种既隐而又致命的风险。 14.规模往往具有令人惊讶的涌现特性。 15.借助复合增长的力量;尤其是,你会想要创建一个随着规模扩大而能够获得增长优势的企业。 16.站起来继续前行。 17.与优秀的人共事是人生中最美好的部分之一。 What I Wish Someone Had Told Me Optimism, obsession, self-belief, raw horsepower and personal connections are how things get started. Cohesive teams, the right combination of calmness and urgency, and unreasonable commitment are how things get finished. Long-term orientation is in short supply; try not to worry about what people think in the short term, which will get easier over time. It is easier for a team to do a hard thing that really matters than to do an easy thing that doesn’t really matter; audacious ideas motivate people. Incentives are superpowers; set them carefully. Concentrate your resources on a small number of high-conviction bets; this is easy to say but evidently hard to do. You can delete more stuff than you think. Communicate clearly and concisely. Fight bullshit and bureaucracy every time you see it and get other people to fight it too. Do not let the org chart get in the way of people working productively together. Outcomes are what count; don’t let good process excuse bad results. Spend more time recruiting. Take risks on high-potential people with a fast rate of improvement. Look for evidence of getting stuff done in addition to intelligence. Superstars are even more valuable than they seem, but you have to evaluate people on their net impact on the performance of the organization. Fast iteration can make up for a lot; it’s usually ok to be wrong if you iterate quickly. Plans should be measured in decades, execution should be measured in weeks. Don’t fight the business equivalent of the laws of physics. Inspiration is perishable and life goes by fast. Inaction is a particularly insidious type of risk. Scale often has surprising emergent properties. Compounding exponentials are magic. In particular, you really want to build a business that gets a compounding advantage with scale. Get back up and keep going. Working with great people is one of the best parts of life. https://blog.samaltman.com/what-i-wish-someone-had-told-me
    2024
    2023年12月22日
  • 2024
    【下载】2024年加利福尼亚州就业法律指南 Get Your Free 2024 California Employment Law Guide 2024年加利福尼亚州就业法律指南 广泛概述了 2024 年加利福尼亚州的新就业法律。 它涵盖了就业法的各个方面,如一般就业法、大麻使用权、非竞争协议、与生育相关的丧假、工作场所安全以及特定行业的法律。每个部分都概述了新法律、其生效日期以及建议雇主为遵守这些法规而采取的下一步措施。 该指南是了解不断变化的加利福尼亚州就业法律环境的全面资源,有助于确保遵守新的法规和条例。 欢迎点击下载,来自CEA Get Your Free 2024 California Employment Law Guide While the end of the year is full of excitement with the holidays, this time of year also marks the buzz of Labor Law Update Season, as California employers prepare to comply with dozens of new employment laws. Access California Employers Association’s free 2024 New Laws Guide here, including key highlights for each bill and a to-do list for employers on practical next steps! Major changes this year include: Increased mandatory paid sick leave Brand new reproductive loss bereavement leave Comprehensive workplace violence prevention plan requirements Cannabis-use protections Wage and hour updates Just to name just a few!  click here https://www.nacshr.org/Resources/63027AD3-6469-1065-2077-A1551263B72F.html CEA is here to provide customized support to employers of all sizes with their California compliance needs. source:CEA
    2024
    2023年12月13日
  • 2024
    How to Strategically Plan a Budget for HR in 2024 The article discusses strategies for planning an HR budget for 2024, emphasizing the need for advanced HR technology and digital tools to enhance employee experience. It highlights the importance of focusing on talent retention due to high attrition rates in Asia and adapting to changes in the workforce market. The article stresses compliance with labor law changes and the need for a data-driven approach to budgeting. It outlines key budget components, including recruitment, training, salaries, HR technology, and employee well-being, to ensure a comprehensive plan for organizational growth and success. As companies brace themselves for 2024, many HR teams are busy preparing comprehensive budgets for the coming year. Fortunately, with a host of cutting-edge HR technology and digital tools available, companies can plan a budget with more resources at their fingertips to better plan for the year ahead, significantly enhancing the overall employee experience. In terms of a direction for 2024, companies are encouraged to channel more efforts towards talent retention, given the high attrition rates across Asia. In an effort to further empower their workforce and improve organisational culture, having the right HR tech is also a crucial consideration. On that note, let’s look at how to create your 2024 HR budget and what to include in it. What’s Most Important in Your 2024 Budget Plan Keeping up with recent advancements for your workforce: Understand how the talent market in 2023 will differ from 2024’s and plan for your manpower accordingly. Consider if there has been a new shift towards or an increased use of AI tools to enhance both employee experience and candidate experience. According to analytics and advisory company Gallup, higher employee engagement translates to increased profitability – 23% more, according to their research. Compare the workforce flexibility levels in your company with that of the overall job market – bearing in mind that there is a greater inclination towards a more flexible workforce, in terms of temporary and contract vs. permanent staffing. Consider any increase in costs due to inflation, as salary (and potentially benefit) increments will have to be made accordingly. A greater focus on talent retention: To be able to maintain a robust and healthy workforce means to prioritise talent retention. With high employee attrition rates and talent retention being a top HR challenge in 2023, a key focus for businesses should be on how to retain their workforce better in 2024. After conducting a thorough review internally, consider looking into programmes, practices and systems that can improve employee satisfaction, provide stronger employee assistance programmes and support, as well as streamline the overall HR experience for your employees. Remaining compliant with labour law changes: Given that 2023 has been a year with many labour law developments across various countries in APAC – such as Malaysia’s massive overhaul of its Employment Act and Singapore’s introduction of the COMPASS framework for Employment Pass applications – it is highly crucial for companies to remain compliant with upcoming labour law changes in all locations, particularly those with a presence in multiple countries. Compliance can come in the form of adhering to minimum wage hikes, new tax brackets, increased number of leave, and so on – all of which can incur additional costs and would need to be accounted for in the HR budget. Additionally, remaining compliant with labour laws ensures there are minimal legal and financial repercussions, leading to a more prudent budget. How Do You Prepare an HR Budget? When you plan a budget for HR, some crucial pointers to have in mind when listing down what to include are: Building a Strategy for Smart Expansion: Consider your company’s expansion plans for 2024 – if any. Coming up with a solid plan if you want to expand in 2024 is crucial, and you can consider a low-cost and minimal-risk option such as an employer of record. According to an article by Yahoo! Finance, in 2023, the worldwide EOR market reached a value of USD 1890.29 million and is projected to grow at a compound annual growth rate (CAGR) of 12.07% over the forecast period, ultimately reaching USD 3745.43 million by 2030. For companies with multiple locations, when revising the budget, HR will look at which locations are now more mature and stable compared to last year to allocate the budget more evenly. Investing in The Right Software and HR Tech: Get acquainted with the latest AI trends in hiring and find out how the right tools can enhance your journey of finding the right people to join your workforce. Integration Options for Different Business Sizes: Speaking of knowing what works for your company size, if you’re a regional company, you’d likely work with a payroll outsourcing provider to streamline your regional payroll. Revisit your current service to see if its integration capabilities are still suited to your business – depending on if your headcount has been expanded or downsized recently. A Data-Driven 2024 budget: A budget that is tailored heavily based on data allows for better foresight, less errors and allows you to make better informed decisions for your businesses. A report by McKinsey Global Institute shows that data-driven organisations are likely to be 19 times more profitable, and 6 times more likely to retain those customers. You can use data from previous budgets to get insights on what to do differently this time.   What are the must-haves in your HR budget? If you’re wondering what a complete 2024 budget should entail, the following list can serve as a general checklist of what to cover: Recruitment and hiring Hiring Agency / Job advertisements Employee assistance programmes Interviews, screening candidates and background checks HCM software management Onboarding procedures Employee relocations Recruitment marketing Talent retention Outplacement Services (if required) Visas and work permits Training and development Employee Certifications Trainer/expert/consultant fees Addressing skills gaps Learning systems Salaries and other benefits Employee salaries Overtime pay Payroll system management and maintenance Insurance & healthcare Other statutory contributions Retirement plans Paid time off Employee bonuses HR Technology HR Information Systems Payroll Outsourcing Systems and Integration costs HR Vendor HR Team Upskilling HR Certifications Workshop and Training budgets for HR team Diversity and Inclusion Increase in diversity hiring Implementation of inclusive hiring practices Employee safety and well-being Employee health Security at work Physical and mental employee well-being Others Employee/employer appraisals and surveys Upkeep of recreational areas in the office Company trips Fitness facilities Safety trainings Some resources to use when you plan a budget for HR: Having a wealth of handy information can help you plan a budget more efficiently. If you’re looking for resources on the latest HR developments across idea, here are a few you might want to look at. Resources Guide to Hiring in Asia – A compilation of in-depth guides for various countries across Asia on how to compliantly hire employees in each country. APAC Labour Law Insider – Quarterly updates on HR legislations across 17 locations in Asia. China Labour Law Updates – Monthly updates on China’s labour laws. Labour Law and Compliance Workshop Webinars – Complimentary webinars on labour law updates across various locations in Asia. Templates and Checklists HR Onboarding Checklist Template Payroll Request For Payroll Template (RFP) Template Handover List Template Layoff Planning Checklist China Personal Information Protection Law HR Compliance Checklist Out of Office Message Template In conclusion, having an HR budget is essential for companies as it provides a structured financial plan to effectively manage and optimise their most valuable asset – their workforce. It ensures that resources are allocated for hiring, training, and retaining employees, ultimately contributing to organisational success and growth. Looking for a HR provider that can offer you HR outsourcing, advisory and HR tech services? At Links, we look forward to providing you with complete HR solutions to drive your organisation. Contact us today for more information!
    2024
    2023年11月28日