• Josh Bersin
    人工智能正在以比我预期更快的速度改变企业学习AI Is Transforming Corporate Learning Even Faster Than I Expected 在《AI正在比我预想的更快地改变企业学习AI Is Transforming Corporate Learning Even Faster Than I Expected》这一文中,Josh Bersin强调了AI对企业学习和发展(L&D)领域的革命性影响。L&D市场价值高达3400亿美元,涵盖了从员工入职到操作程序等一系列活动。传统模型正在随着像Galileo™这样的生成性AI技术的发展而演变,这改变了内容的创建、个性化和传递方式。本文探讨了AI在L&D中的主要用例,包括内容生成、个性化学习体验、技能发展,以及用AI驱动的知识工具替代传统培训。举例包括Arist的AI内容创作、Uplimit的个性化AI辅导,以及沃尔玛实施AI进行即时培训。这种转型是深刻的,呈现了一个AI不仅增强而且重新定义L&D策略的未来。 在受人工智能影响的所有领域中,最大的变革也许发生在企业学习中。经过一年的实验,现在很明显人工智能将彻底改变这个领域。 让我们讨论一下 L&D 到底是什么。企业培训无处不在,这就是为什么它是一个价值 3400 亿美元的市场。工作中发生的一切(从入职到填写费用账户再到复杂的操作程序)在某种程度上都需要培训。即使在经济衰退期间,企业在 L&D 上的支出仍稳定在人均 1200-1500 美元。 然而,正如研发专业人士所知,这个问题非常复杂。有数百种培训平台、工具、内容库和方法。我估计 L&D 技术空间的规模超过 140 亿美元,这甚至不包括搜索引擎、知识管理工具以及 Zoom、Teams 和 Webex 等平台等系统。多年来,我们经历了许多演变:电子学习、混合学习、微型学习,以及现在的工作流程中的学习。 生成式人工智能即将永远改变这一切。 考虑一下我们面临的问题。企业培训并不是真正的教学,而是创造一个学习的环境。传统的教学设计以教师为主导,以过程为中心,但在工作中常常表现不佳。人们通过多种方式学习,通常没有老师,他们寻找参考资料,复制别人正在做的事情,并依靠经理、同事和专家的帮助。因此,必须扩展传统的教学设计模型,以帮助人们学习他们需要的东西。 输入生成人工智能,这是一种旨在合成信息的技术。像Galileo™这样的生成式人工智能工具 可以以传统教学设计师无法做到的方式理解、整合、重组和传递来自大型语料库的信息。这种人工智能驱动的学习方法不仅效率更高,而且效果更好,能够在工作流程中进行学习。 早期,在工作流程中学习意味着搜索信息并希望找到相关的东西。这个过程非常耗时,而且常常没有结果。生成式人工智能通过其神经网络的魔力,现在已经准备好解决这些问题,就像 L&D 的瑞士军刀一样。 这是一个简单的例子。我问Galileo™(该公司经过 25 年的研究和案例研究提供支持):“我该如何应对总是迟到的员工?请给我一个叙述来帮助我?” 它没有带我去参加管理课程或给我看一堆视频,而是简单地回答了问题。这种类型的互动是企业学习的大部分内容。 让我总结一下人工智能在学习与发展中的四个主要用例: 生成内容:人工智能可以大大减少内容创建所涉及的时间和复杂性。例如,移动学习工具Arist拥有AI生成功能Sidekick,可以将综合的操作信息转化为一系列的教学活动。这个过程可能需要几周甚至几个月的时间,现在可以在几天甚至几小时内完成。 我们在Josh Bersin 学院使用 Arist ,我们的新移动课程现在几乎每月都会推出。Sana、Docebo Shape和以用户为中心的学习平台 360 Learning 等其他工具也同样令人兴奋。 个性化学习者体验:人工智能可以帮助根据个人需求定制学习路径,改进根据工作角色分配学习路径的传统模型。人工智能可以理解内容的细节,并使用该信息来个性化学习体验。这种方法比杂乱的学习体验平台(LXP)有效得多,因为LXP通常无法真正理解内容的细节。 Uplimit是一家致力于构建人工智能平台来帮助教授人工智能的初创公司,它正在使用其Cobot和其他工具为学习人工智能的技术专业人员提供个性化的指导和技巧。Cornerstone 的新 AI 结构按技能推荐课程,Sana 平台将 Galileo 等工具与学习连接起来,SuccessFactors 中的新 AI 功能还为用户提供了基于角色和活动的精选学习视图。 识别和发展技能:人工智能可以帮助识别内容中的技能并推断个人的技能。这有助于提供正确的培训并确定其有效性。虽然许多公司正在研究高级技能分类策略,但真正的价值在于可以通过人工智能识别和开发的细粒度、特定领域的技能。 人才情报领域的先驱者Eightfold、Gloat和SeekOut可以推断员工技能并立即推荐学习解决方案。实际上,我们正在使用这项技术来推出我们的人力资源职业导航器,该导航器将于明年初推出。 用知识工具取代培训:人工智能在学习与发展中最具颠覆性的用例也许是完全取代某些类型培训的潜力。人工智能可以创建提供信息和解决问题的智能代理或聊天机器人,从而可能消除对某些类型培训的需求。这种方法不仅效率更高,而且效果更好,因为它可以在个人需要时为他们提供所需的信息。 沃尔玛今天正在实施这一举措,我们的新平台 Galileo 正在帮助万事达卡和劳斯莱斯等公司在无需培训的情况下按需查找人力资源信息和政策信息。LinkedIn Learning 正在向 Gen AI 搜索开放其软技能内容,很快 Microsoft Copilot 将通过 Viva Learning 找到培训。 这里潜力巨大 在我作为分析师的这些年里,我从未见过一种技术具有如此大的潜力。人工智能将彻底改变 L&D 格局,重塑我们的工作方式,以便 L&D 专业人员可以花时间为企业提供咨询。 L&D 专业人员应该做什么?花一些时间来了解这项技术,或者参加Josh Bersin 学院的一些新的人工智能课程以了解更多信息。 随着我们继续推出像伽利略这样的工具,我知道你们每个人都会对未来的机会感到惊讶。L&D 的未来已经到来,而这一切都由人工智能驱动。
    Josh Bersin
    2023年12月13日
  • Josh Bersin
    2024年必关注的50位人力资源影响者 Top 50 HR Influencers to Follow in 2024-BY Peoplebox 在不断发展变化的人力资源领域,对于全球的HR专业人士来说,紧跟最新趋势和洞见至关重要。NACSHR很高兴与大家分享Peoplebox的年度文章——《2024年必关注的50位人力资源影响者》。这篇文章由Shaini Ekka撰写,突出了人力资源界的引领者。这些影响者正在用创新的想法和实践重新定义人力资源管理,这些想法和实践正在全球范围内塑造着未来的工作场所。让我们一起探索这些行业领袖的思想和方法论,他们在2024年产生了重大影响。   原文来自:https://www.peoplebox.ai/blog/top-50-hr-influencers-2024/   Top 50 HR Influencers to Follow in 2024 Step into the world of HR Influencers! Our blog introduces you to the leaders shaping the future of Human Resources. Discover the game-changers, their ideas, and the fresh perspectives shaping HR this year. Let’s explore together the top 50 minds redefining how we see and do HR in 2024. 1. Josh Bersin Josh Bersin, currently affiliated with Bersin by Deloitte, serves as a prominent keynote speaker, advisor, educator, and mentor to global HR and business leaders. His mission is to enhance work-life worldwide, and he achieves this by guiding HR professionals and organizations in various domains of corporate HR, including talent management, recruitment, training and development, and workplace automation. With his extensive expertise, Josh is dedicated to empowering HR professionals and companies to create more fulfilling and efficient work environments. Linkedin | Twitter 2. Dave Ulrich Dave Ulrich is a distinguished name in the field of Human Resources and leadership. Renowned as a thought leader and influential speaker, he has made significant contributions to the field of HR, particularly in HR competencies and HR transformation. With a strong background in academia, Dave has been a professor at the University of Michigan’s Ross School of Business and has authored numerous books and articles on HR and leadership. His work is instrumental in shaping the modern HR landscape, emphasizing the strategic role of HR in organizations and how HR can contribute to business success. Dave Ulrich’s insights and research have had a profound impact on HR professionals, making him a respected authority in the industry. Linkedin | Twitter 3. Meghan Biro Meghan is the founder and CEO of TalentCulture. She has experience working with hundreds of companies, including early start-ups to well-known brands such as Microsoft, IBM, and Google, to help recruit and empower excellent talent. Apart from this, Meghan has been a guest on numerous radio shows and online forums and has been a featured speaker at global conferences. She is also a regular contributor at Forbes, Huffington Post, and several other media outlets and has been nominated as one of the top 100 Social Media Power Influencers. Meghan is the high-tech recruiter who constantly writes about HR tech and Talent Management topics on Forbes.com. Her professional background has expanded in recruiting, tech, marketing, branding, and digital media. Linkedin | Twitter 4. David Green David is an Executive Director at Insight222 & myHRfuture.com, serving the companies with Fortune100 firms. He is a people analytics leader, writer, speaker, conference chair, and data-driven HR. Before launching his own business Zandel, which provides speaking, advisory, and consulting services on people analytics, data-driven HR, and the future of work, David was the Global Director of People Analytics Solutions at IBM Watson Talent. David has extensive experience helping organizations embark upon and accelerate their People Analytics journeys. He was the Main Stage MC at UNLEASH World in Amsterdam in 2018 – Europe’s largest and most popular show on the Future of Work and Workplace Technology. David is one of the HR influencers and a co-author of the book “Excellence in People Analytics”, which gives a unique perspective on People Analytics to provide HR practitioners with everything they require to know as to how to immerse the accurate infrastructure and technologies for data collection to build a culture of analytics in the HR team. Linkedin | Twitter 5. Liz Ryan Liz is the creator and leader of Human Workplace, a company that offers coaching, content, and consulting services. She’s a featured speaker and the author of several books, including “REINVENTION ROADMAP : Break the Rules to Get the Job You Want and Career You Deserve.” Liz discusses and presents on the modern workplace, provides expert opinions on employment-related issues, and guides CEOs and business owners on matters related to workforce strategy and HR. In her own words, Liz is on a mission to transform and improve work experiences for individuals. Linkedin | Twitter 6. Steve Boese Steve serves as a Co-Chair of the HR Technology conference in collaboration with H3 HR Advisors. He is a tech editor and writer for Human Resource Executive Magazine, and he co-hosts the HR Happy Hour podcast with Trish. His extensive expertise in Human Capital Management technologies comes from his past roles in product development and as a corporate HR leader, where he managed internal HR tech systems. Linkedin | Twitter 7. Tim Sackett With two decades of experience in the Talent Acquisition Industry, Tim has served as an Executive HR professional. His extensive career includes roles within Fortune 500 companies spanning diverse sectors such as healthcare, retail, dining, and technology. Notably, he holds the position of President at HRU Technical Resources. Tim’s leadership extends beyond his corporate roles. He also serves as the President of the Association of Talent Acquisition Professionals (ATAP), showcasing his commitment to advancing the field. Furthermore, he is a prolific author, best known for the widely acclaimed book “The Talent Fix: A Leader’s Guide to Recruiting Great Talent.” Recognized for his profound influence in the HR domain, Tim earned a place among the Top 10 Global HR Influencers by Workforce Magazine in 2018. Linkedin | Twitter 8. Johnny C. Taylor Jr Johnny C. Taylor Jr. is a distinguished figure in the world of Human Resources and employment advocacy. As the President and CEO of the Society for Human Resource Management (SHRM), he plays a pivotal role in shaping HR practices and policies in the United States and beyond. With a career marked by leadership in the HR field, he is a recognized authority on workforce issues, labor trends, and employment law. Under his leadership, SHRM has made significant strides in advancing HR practices, championing diversity and inclusion, and advocating for workplace policies that support both employees and organizations. He is not only a prominent advocate for HR professionals but also a vocal proponent of fostering work environments that are fair, inclusive, and responsive to the needs of the modern workforce. His extensive experience and passion for shaping the world of work make him a notable influencer and a leading voice in the ever-evolving landscape of human resources. Through his leadership and advocacy, he continues to leave a lasting impact on the HR profession and the broader realm of employment practices. Linkedin | Twitter 9. Greg Savage Greg is a mentor for business growth, a speaker, and the founder of two recruitment firms, each valued at $100 million. He also serves on 16 recruitment boards. He authored “The Savage Truth,” a popular book about recruitment that shares his wisdom on leadership, business, and life from his extensive four-decade career. Greg earned the title of the most influential recruiter in Australia in the past six decades and was recognized as the most influential Australian business figure on Twitter. Follow him to explore his valuable insights, guidance, and mentoring on building highly profitable recruitment companies with a global reach across various industries. Twitter 10. William Tincup William Tincup, President of RecruitingDaily, is a well-known figure in the HR industry. He’s recognized for his straightforward and no-nonsense approach to human resources. Tincup wears many hats—he’s a writer, speaker, consultant, and advisor. When it comes to topics like recruiting, leadership, talent management, and the future of work, he’s known for his candid and brutally honest opinions. He is actively involved in the HR technology startup scene, serving on the Board of Advisors or Directors for 15 such companies. He’s been sharing his insights on HR-related issues for over a decade, making him a respected and influential voice in the field. Linkedin | Twitter 11. Steve Browne With over three decades of experience as an accomplished speaker, writer, and thought leader in Human Resource Management, Steve Browne is committed to uniting the global HR community and facilitating its collective learning and growth. Throughout his career, Browne has successfully navigated HR roles across diverse industries, including manufacturing, consumer products, professional services, and the restaurant sector. His extensive background and expertise make him a valuable contributor to the field of HR and an influential voice in the industry. Linkedin | Twitter 12. Laurie Ruettimann As a Writer, Speaker, and Podcaster at Punk Rock HR, Ruettimann provides her LinkedIn and Twitter followers with a daily glimpse into the challenges, triumphs, and moments of enlightenment that accompany the journey of guiding organizations, HR teams, and individuals in confronting and embracing their failures more effectively. With 14 years of experience as an HR professional, Ruettimann transitioned into a highly sought-after consultant, speaker, and writer. Linkedin 13. Jeanne Meister Jeanne is a workplace advocate known for co-authoring the widely-read book “The Future Workplace Experience: 10 Rules For Mastering Disruption in Recruiting and Engaging Employees.” With her corporate learning background, she’s a top HR influencer. Jeanne initiated the Future Workplace Network to encourage discussions between CEOs and leaders, aiming to raise awareness about the future of work. An accomplished speaker and writer, she has contributed to respected publications like Forbes, the Financial Times, and Harvard Business Review. Linkedin | Twitter 14. Mary Jantsch Mary Jantsch used to lead Talent & Partner Success at Elpha, a startup that supports women in technology careers. Her work at Elpha focused on connecting companies with strategies to attract, hire, and retain more women in the workforce. Today, Mary operates as an independent People Ops Consultant, Pay Transparency Advisor, and writer. She is a firm believer in prioritizing culture, people, and processes right from the beginning of an organization’s journey. You can follow her social channels for honest insights and practical guidance on all things related to HR and People Ops. Linkedin | Twitter 15. Mark Stelzner Mark is a well-respected figure in the field of HR, bringing over 25 years of experience in HR change. He describes himself as someone who has built strong relationships through careful attention to detail, a natural sense of curiosity, and a good-natured sense of humor. For the past 17 years, Mark has served as the managing principal of IA, a consulting firm that focuses on senior executives and HR management Linkedin | Twitter 16. Madison Butler Madison Butler offers a fresh perspective in the field of HR and people operations. As the Chief People Officer at GRAV, a Texas-based smoking supplies retailer, she urges HR and people ops professionals to challenge the norm and tackle important issues like race and gender. Her passion lies in nurturing company culture, fostering talent development, retaining employees, and promoting inclusive workplaces. She hosts the “Bye Bye Binary” podcast and runs a career hub for the queer community. Linkedin 17. Lily Zheng Lily Zheng is a consultant, speaker, and author who helps organizations move beyond one-time diversity, equity, and inclusion (DEI) training. On LinkedIn, she initiates conversations on crucial workplace topics, offers valuable resources, and encourages a fresh perspective on DEI in the workplace. Their work as a DEI advocate has gained recognition in reputable publications like Forbes, CNBC, The New York Times, and Entrepreneur. She is also the author of “Gender Ambiguity in the Workplace: Transgender and Gender-Diverse Discrimination” and their recently published book “DEI Deconstructed: Your Practical Guide to Effective DEI Work.” Linkedin 18. Lars Schmidt He’s the author of the bestseller “Redefining HR: Transforming People Teams to Drive Business Performance” and frequently contributes to Fast Company. With over 20 years of experience, he’s the founder of Amplify, which assists companies and HR leaders in navigating the evolving work environment through courses, podcasts, books, and more. Notably, Lars has been recognized as a top influencer by HR Examiner, HuffPost, and LinkedIn. Linkedin | Twitter 19. Katie Burke Katie Burke has served as HubSpot’s Chief People Officer since 2017. She has a strong passion for diversity, inclusion, and culture, as well as a love for Beyoncé. She firmly believes in blending culture, innovation, leadership, and inclusiveness to create an outstanding workplace experience. Under her guidance, HubSpot gained recognition for its unique workplace culture. Katie initiated the company’s diversity and inclusion efforts, which include annually sharing diversity data and implementing programs to enhance diversity in leadership. Linkedin | Twitter 20. Laszlo Bock Formerly a refugee who escaped from Communist Romania, Bock’s journey to becoming a high-ranking executive at tech giant Google is a captivating one. His experiences and insights are always worth paying attention to. During his time as the former Senior Vice President of People at Google, he played a pivotal role in helping the company secure numerous accolades, including the title of ‘Best Company to Work For’ on more than 30 occasions, and over 100 awards as a leading employer. Bock’s pioneering initiatives have set industry standards, making him a role model for organizations worldwide. Linkedin | Twitter 21. Kris Dunn Kris Dunn is the Chief Human Resources Officer (CHRO) at Kinetix and a well-loved blogger known for HR Capitalist and Fistful of Talent. With extensive experience in leading HR for both large corporations and startups, Kris emphasizes the importance of hiring top talent and then creating an environment that maximizes their motivation, performance, and effectiveness. He is also a sought-after speaker and influencer who can be found on LinkedIn and Twitter, where he shares the latest insights from the HR and business world, including his own thoughts, and provides valuable tips on upcoming online events. Linkedin | Twitter 22. Sharlyn Lauby Sharlyn is part of the board at The Workforce Institute, where they research and educate about important workplace issues worldwide. She’s also a writer, speaker, trainer, and consultant in HR management. Sharlyn has written books about hiring, running effective meetings, building strong leaders, and boosting employee engagement. She shares HR and other insights on her blog, HR Bartender, which was recognized as one of the top 5 HR blogs by the Society for Human Resource Management (SHRM). Linkedin | Twitter 23. Suzanne Lucas She’s a former HR expert who turned into a busy freelance writer and speaker. In her own words, she offers career guidance with a touch of humor to businesses, HR professionals, employees, and job seekers. Through her expert articles, blog posts, and valuable contributions to various well-known platforms, she has assisted countless individuals in advancing their careers and becoming more effective managers. Linkedin | Twitter 24. Ben Eubanks He’s an HR analyst, author, and podcaster, and he currently holds the role of Chief Research Officer at Lighthouse Research & Advisory, a company that specializes in human capital management analysis. With a broad range of experience in areas like recruiting, benefits, training, employee relations, and executive coaching, Ben has worked in different company settings, including non-profits and small organizations. Notably, he co-founded the industry event HRevolution, manages a blog and podcast, and is involved in HR certification development through his program HR Summer School. Linkedin | Twitter 25. Trish McFarlane She is the host of famous podcast HR Happy Hour. Apart from the podcast, Trish also shares her thoughts on topics like analytics, human capital management, talent, and recruiting on her Twitter. She’s the author of the HR Ringleader blog and holds the role of VP of HR Practice/ Principal Analyst at the Brandon Hall Group. With over 15 years of experience in various fields, including Big 4 public accounting, PR, healthcare, and IT, Trish brings a wealth of knowledge to leadership, performance management, training & development, change management, social media, and innovation. She engages her audience with real-life examples of how leadership shapes organizations. She is indeed a very known HR influencer in the business world. Linkedin | Twitter 26. Jon Ingham Jon Ingham is widely recognized as a leader in innovation, technology, and talent management in the human resources and business fields. He’s an accomplished writer, blogger, and contributor in the digital HR realm, sharing valuable tips, ideas, and advice on effective employee lifecycle management making him a notable influencer. With a wealth of expertise, Jon is a go-to source for insights and guidance in the HR and business space. Linkedin | Twitter 27. Kathryn Minshew Kathryn is the creator and leader of The Muse, an online platform for careers. She spends her time shaping the future of work, caring deeply about career growth, and helping businesses find and keep the best people. She also values building strong company cultures for long-lasting organizations. If you check out her social media profiles, you’ll see her discussing workplace topics and culture. Give her a follow for more insights! Linkedin | Twitter 28. Kathleen Hogan Kathleen Hogan holds the position of Chief People Officer and Executive Vice President of Human Resources at Microsoft. She began her journey with the company in 2003 as the Chief Operating Officer of Worldwide Sales, later taking on the role of Corporate Vice President of Worldwide Services in 2009, and assuming her current role as Chief People Officer in 2015. Kathleen’s primary goal is to empower Microsoft’s 217,000+ global employees to achieve their objectives within a culture that attracts and motivates exceptionally passionate talent. Linkedin 29. Joey V. Price Joey V. Price is the CEO of Jumpstart:HR, a company that helps startups and small businesses with HR outsourcing and consulting. He hosts two podcasts, “Business, Life, and Coffee” and “While We Were Working,” the latter being aimed at HR and people leaders, discussing current HR topics. With extensive HR experience, Joey emphasizes the importance of achieving high returns on investment by ensuring a content and engaged workforce. He also served as an adjunct professor at Stony Brook University in New York. Linkedin | Twitter 30. Jodi-Ann Burey Jodi-Ann Burey is a popular speaker, influencer and writer who shares insights on being true to yourself, the complexity of identity, and reshaping workplace environments with her 38,000+ LinkedIn followers. Her TEDx Talk, “The Myth of Bringing Your Full, Authentic Self to Work,” has reached 1.4 million viewers and encouraged both employers and employees to reconsider their approach to creating a welcoming workplace. Jodi-Ann’s contributions have been featured on well-known platforms like The Muse and HBR, and she has been a guest on Brené Brown’s podcast, “Dare To Lead.” Beyond her professional discussions, Jodi-Ann also addresses her journey with cancer on her podcast, “Black Cancer.” Linkedin | Twitter 31. Ester Martinez Ester Martinez serves as CEO & Editor-in-Chief at People Matters, guiding a thriving community for CHROs and business leaders. Together, they drive progress in talent and work practices, shaping sustainable business impact. She is an influencer and contributes valuable insights to the industry. She is also an active member of various HR and Business forums in India and internationally. Linkedin | Twitter 32. Jennifer Kim Jennifer Kim is an advisor for startups, a coach for leadership, and a strategist for diversity and inclusion. She is highly regarded for her work in helping startups embrace people operations as a crucial aspect of their business. Jennifer also manages the “Inclusion At Work” resource on Twitter and offers a course focused on talent acquisition in the startup ecosystem. Jennifer Kim is recognized as a “dot connector” who helps startups grow and thrive by fostering a diverse and inclusive work environment. Twitter   33. Jacob Morgan Jacob Morgan, a well-known speaker and writer, is the creator of Future of Work University. He specializes in leadership, employee experiences, and the future of work. Jacob is engaged in sharing his thoughts, offering advice, and penning best-sellers. Being a influencer, he shares valuable information and handpicked content on various social media  platforms. Linkedin | Twitter 34. Jackye Clayton Jackye holds the role of VP for Talent Acquisition and DEI (Diversity, Equity & Inclusion) at Textio. She is a strong supporter of DEI and has extensive experience in diverse industries. Jackye excels in discovering exceptional talent and championing her team. Additionally, she hosts the show “But First Coffee”. Linkedin | Twitter 35. David Hanrahan David Hanrahan, Eventbrite’s Chief Human Resources Officer, has spent over twenty years as an HR leader in various companies, including Zendesk, Twitter, Shell, and Electronic Arts. His diverse skill set encompasses managing substantial hiring in high-growth environments, crafting job frameworks, executing effective reward strategies, analyzing and improving employee engagement. Linkedin 36. Claude Silver Claude Silver is famous for her role as the Chief Heart Officer at VaynerMedia, a digital advertising agency. In this special job, she’s known for her dedication to creating a work environment that’s all about people and empathy. She highlights the value of emotional smarts and personal connections at work. Her efforts have earned her a strong reputation in HR and leadership. She keeps pushing for kinder and more heart-centered ways of managing and leading. Linkedin | Twitter 37. Adam Karpiak Adam Karpiak dedicated eight years to progressing from a recruiter to the Vice President of Recruiting. Afterward, he established his own company, which functions as a comprehensive recruiting agency. Additionally, Adam guides job seekers in distinguishing themselves during their job hunt and making informed decisions about their ideal work settings. Linkedin | Twitter 38. Jessica Miller-Merrell Jessica Miller-Merrell founded Workology and hosts its podcast. She’s known for her work on Generation Z’s influence in the workplace, as well as her discussions on upcoming HR technologies and promoting diversity, equity, and inclusion. Jessica is recognized as a Forbes Top 50 Social Media Power User and is a driving force for change in the workplace, with a strong emphasis on human resources and talent acquisition. Linkedin | Twitter 39. Jim Stroud Jim Stroud is a writer, blogger, and public speaker. His primary focus revolves around human resources, recruitment, and job search strategies. Hailing from Atlanta, Georgia, Jim has received recognition for his work, such as being featured in Monster.com‘s “Top Ten Employment Bloggers to Follow on Twitter” and securing the seventh spot on the “Top 25 HR Digital Influencers” list. Additionally, he’s the author of the book “The Number One Job Hunting Book in the World!” published in 2015. Linkedin | Twitter 40. Lou Adler Lou Adler is often referred to as the first headhunter. Through his company, The Adler Group, he has provided training to over 40,000 recruiters and hiring managers. He’s also an accomplished author, with some of his books ranking as bestsellers on Amazon. On his Twitter account, he shares valuable insights on making smarter hiring decisions and offers guidance for HR professionals looking to enhance their recruitment techniques. Linkedin | Twitter 41. Marc Coleman Marc is the creator and top boss at UNLEASH.ai, which is like a big online market for HR stuff. His goal is to get HR, learning, and hiring leaders from around the world excited about the future of work and new HR tech. He really loves bringing people together to think up and make the future of work happen. For years, he’s built strong HR brands and helped make trustworthy HR groups all over the world. Linkedin | Twitter 42. Cynthia Trivella Cynthia serves as the lead partner at TalentCulture, a thriving community of professionals keen on all aspects of the work world, where technology has a significant impact. With over two decades of experience, Cynthia is one of the most well-liked experts and trendsetters in HR technology. Her knowledge spans marketing communications, talent finding, and hiring, and she has a strong passion for finding and keeping talent, boosting the company’s reputation, and enhancing the employee journey. Linkedin | Twitter 43. Craig Fisher Craig is the creator, specialist in employer branding and marketing strategy at TalentNet Media. This company focuses on building employer brands and plans for hiring new talent. Craig also offers guidance to various businesses in HR technology and digital strategies. He’s collaborated with major companies like LinkedIn, Toyota, YUM! Brands, HootSuite, and many more. Craig’s achievements include founding the first LinkedIn-certified training company in North America and initiating the initial Twitter chat for recruiters. Linkedin | Twitter  44. Vernā Myers Vernā holds the position of VP of Inclusion Strategy at Netflix, where she focuses on promoting cultural diversity and inclusion. She’s an expert in the field of diversity and is known for her work as a cultural innovator and social commentator. Her role involves developing and executing strategies that infuse cultural diversity, equity, and inclusivity into every aspect of Netflix’s global operations. Linkedin | Twitter 45. Amy C. Waninger Amy is the CEO of Lead at Any Level, a company that partners with organizations to develop a diverse leadership talent pool, ensuring a lasting competitive edge. She’s a DEI influencer, making inclusion happen, as a speaker, trainer, and consultant. Her focus is on helping companies keep their top talent and foster inclusive environments. Amy is a specialist in leadership, diversity, inclusion, networking, and unconscious bias. She frequently talks about retaining employees, keeping them engaged, and reducing turnover on her social media platforms Linkedin | Twitter 46. Risha Grant Risha serves as the CEO of Risha Grant LLC, a company that offers a wide range of services related to diversity and inclusion communication and consulting. She is widely recognized for her expertise in this field and is an international speaker, author, consultant, and host of the KJRH-NBC Risha Talks series. Linkedin | Twitter 47. Jan Tegze Jan serves as the Technical Recruiting Director at Tricentis. He is a speaker, trainer, blogger, and a leader in talent acquisition. Jan is also the author of “Full Stack Recruiter: The Ultimate Edition,” a thorough guidebook essential for professionals in the field. His background includes effectively leading teams and implementing recruitment and sourcing procedures. At conferences and events, Jan discusses various topics, such as global recruitment, sourcing techniques, innovative recruitment tools, strategies for sourcing, analytics, and more. Linkedin | Twitter 48. Lynne Oldham Lynne holds the role of Chief People Officer at Glynn 100 and Stash. With more than two decades of experience in strategic HR leadership and talent acquisition across different sectors, she is dedicated to building vibrant, efficient, and financially successful companies. Lynne focuses on harnessing diversity and crafting strategies that inspire a sense of belonging and engagement among employees, ultimately leading to positive outcomes. Linkedin | Twitter 49. Dalila Wilson-Scott Dalila is the EVP and Chief Diversity Officer at Comcast Corporation and President of the Comcast NBCUniversal Foundation. She frequently speaks on philanthropy and equity-related topics at prominent events like the Aspen Ideas Festival, Social Innovation Summit, MIT Solve, USC Center on Philanthropy and Public Policy, and the Women’s Philanthropy Institute’s Annual Symposium. The DEI influencer is passionate about social impact, inclusion, and innovation, topics she frequently discusses on her social media profiles. Linkedin | Twitter 50. Lindsay-Rae McIntyre Lindsay-Rae is the Chief Diversity Officer at Microsoft, aiming to build a stronger future through inclusive culture and technology. With more than 20 years of experience in HR for the technology industry, she is passionate about using cutting-edge, inclusive people methods to drive corporate growth. With more than 18K followers on her LinkedIn profile, Lindsay shares her tips and knowledge on diversity, inclusion, and allyship matters. Linkedin | Twitter  
    Josh Bersin
    2023年12月04日
  • Josh Bersin
    Josh Bersin:Introducing Galileo™, The World’s First AI-Powered Expert Assistant For HR As many of you know, HR professionals play a vital, complex, and constantly changing role in business. These 30 million professionals hold more than 250 job roles and leverage over 400 skills to help companies with all aspects of management: recruiting, development, leadership, coaching, diversity, pay, benefits, hybrid work, and more. And they must also select and implement a wide array of technologies and tools to help their companies grow. The Josh Bersin Company, through 25 years of research and interviews with thousands of companies and vendors, has amassed the most trusted library of best-practices, vendor information, benchmarks, case studies, and professional development tools for HR. Last Spring we embarked on a project to build an “HR Copilot”, consolidating our content into a Generative AI platform. The results were amazing: using Gen AI we were able to build an amazing new experience: users can ask questions, compare vendors, dig into solutions, and generate implementation plans, RFP templates, and more. Today, in our ongoing effort to help HR professionals drive value for their companies, we’re ready to launch this offering. I’m excited to introduce Galileo™, the world’s first AI-powered expert assistant for HR. (Join the waitlist.) Every HR Question Answered Just as Galileo mapped the heavens to explain the universe, our Galileo™ gives HR teams the ability to understand, learn, and seek out best-practices in every area of HR. Powered by Sana’s AI platform, Galileo™ gives users complete access to all of The Josh Bersin Company’s comprehensive research, articles, and tools. And unlike internet-based AI tools, Galileo is free of promotional material, giving you trusted, detailed, verifiable accurate information. We designed Galileo™ to be the HR professional’s ‘always-on’ resource to learn, ask questions, and develop solutions. Galileo™ can answer questions on hundreds of topics, provide detailed information on vendors and HR technology, draft RFPs and implementation plans, and give users guidance, case studies, and benchmarks. All of the Josh Bersin Company research is instantly available, with access to in-depth reports, podcasts, articles, and courses. This includes access to our maturity models, frameworks, case studies, and our new definition of terms, The Josh Bersin Company Lexicon™. Galileo™ will revolutionize the way HR Professionals do their jobs. No longer will you have to guess how to develop a new program or understand a vendor – accurate information is available at your fingertips. Galileo Is A Learning, Design, And Problem Solving Assistant Many HR problems are complex. To make problem-solving easy, Galileo includes a library of more than 50 pre-defined “prompts” which help professionals with topics like hiring, onboarding, performance management, training, and multi-disciplinary topics like building a skills taxonomy, implementing pay equity, workforce planning, or designing a capability academy. We designed these prompts in chains, so as you ask a question, Galileo will take you down a path to learn, explore, and further assist you in your query. (The Galileo Getting Started Guide shows you some of the solutions available.) Enterprise Ready: Galileo Is Your Company’s Expert Assistant And there’s more. As you use Galileo, you will want to put your own HR policies and internal information into the system. Thanks to the architecture of Sana, Galileo lets users and teams add your information to the corpus, turning Galileo into your company’s in-house HR and employee assistant. In this private workspace your data and privacy are protected: Galileo is an enterprise grade, secure platform that isolates your data from others, pre-trained by The Josh Bersin Company research. And our partnership with Sana goes further. Not only does the Sana platform provide scale and speed, it lets us build multiple AI assistants. If you want an expert assistant tailored to specific HR disciplines, like Talent Acquisition, L&D, DEI, or line managers, we can create them without writing code. “This is just the beginning,” said Josh Bersin, CEO and Founder of The Josh Bersin Company. “This paradigm-shattering offering will change the way companies run their HR organizations and manage their people, enabling any professional to operate like a world-class expert in a short period of time. Galileo is a supportive, developmental assistant, ready to give users detailed answers, real-world examples, and guidance at any time.” Initially Galileo will be available to our corporate members and later next year we will roll out a version available to members of The Josh Bersin Academy. We want to thank Sana for their partnership and look forward to evolving Galileo rapidly in the coming months. Anyone interested in experiencing Galileo can sign up for the wait list. We expect general availability in early 2024.   Questions: What Topics Are Covered by Galileo? Galileo stores more than 50,000 pages of Josh Bersin Company research, including podcasts, articles, and comprehensive data and analysis on a wide variety of topics. These include talent acquisition, talent management, corporate training, diversity and inclusion, organization design, rewards and recognition, pay and pay equity, performance management, leadership development, global HR operations, hybrid work, culture, change management, and every major area of HR technology. More than 500 vendors are covered by Galileo and the database is growing and updated every week. Over time Galileo will also include real-time information on new vendor offerings, the labor market, skills and capabilities, and important regulatory changes in HR. To get just a glimpse of what Galileo can do, review the “Galileo Getting Started Guide.” Is Galileo Generative AI? Yes, Galileo is an advanced Generative AI solution that lets users ask questions and prompt the system to compare vendors, list best practices, and even create implementation plans, historical perspectives, and in-depth analysis. This means an HR professional can ask any simple question and Galileo will not only answer the question but give the user follow-on prompts to help them learn more, find examples, or download detailed reports, articles, podcasts, or tools. What Is The Research and Information Provided? Over the last three decades The Josh Bersin Company has studied nearly every domain of HR, developing in-depth maturity models, frameworks, benchmarks, and case studies. We have also added all of Josh’s blogs, podcasts, and videos – and we will be adding much more. While Galileo does not include legal and regulatory guidelines (these can be discovered in local jurisdictional systems), it covers every major domain of HR, empowering any HR leader or professional to quickly learn, find examples, and solve a problem. How Do We Know Galileo Information Is Accurate? Unlike public domain tools, Galileo is trained exclusively on The Josh Bersin Company’s large corpus of information and research. This means it does not suffer from the “AI drift” problem experienced by internet-sourced systems. In fact the opposite is true: as users query and use the system, it enables them to rate the generated answers and get smarter over time. How Do I Know That Galileo Is Secure? Galileo does not train any underlying language models on user input, thereby eliminating the risk of data leakage. Sana, which powers Galileo, is single tenant, ISO 27001 certified, and GDPR compliant. All data is encrypted at rest with AES 256 and in transit with TLS 1.2+. The platform follows data privacy regulations and guidelines to protect each individual user. Can I Use Galileo To Create My Own HR Assistant? Yes, Galileo is built on the highly configurable Sana platform, enabling users and teams to add their own content and create new  AI assistants. We will offer these private workspace features to corporate clients and then roll them out to individual JBA members later in 2024. How does Galileo Differ From Other AI Tools? Many companies are experimenting with Generative AI through public internet tools. Galileo differs from these existing AI tools for the following reasons: Enterprise Scale, Scope, and Security. Galileo is built on an enterprise scale AI platform capable of loading massive volumes of your own company information. This means you can build on the Josh Bersin Company corpus to safely add your own processes, training, compliance documents, and support material for HR professionals and other users throughout your company. Depth of expertise. The answers and support you receive from Galileo are based on an extensive library from The Josh Bersin Company, one of the world’s leading advisory companies for corporate learning, talent management, and HR. The Josh Bersin Company has customized Galileo to answer and behave as if it were an expert consultant from their organization. Source attribution. While other AI chat tools don’t consistently back up their answers, Galileo attributes sources to each answer with specific references and further learning content from The Josh Bersin Company library. And for corporate members, you can download and read the detailed sources. Privacy. While other assistants may get trained on your data and usage, risking data leakage, Galileo lets you upload your own content without training any underlying large language models on your data. Workflow support. Beyond answering questions and brainstorming ideas, Galileo helps you solve day-to-day tasks like drafting implementation plans because it can generate content based on both expert HR resources and your organization’s information. How Does Galileo Get Smarter Over Time? As we say, Galileo is smart and always getting smarter. It does this through many features. First, Galileo integrates, tags, transcribes, and indexes all of The Josh Bersin Company’s content on an ongoing basis, making sure the system is always trained on the latest research, findings, and vendor information. Every day we add new information. Second, answers to questions are generated with retrieval-augmented generation (RAG), identifying the semantically relevant videos, audio, and texts, ranking the sources, and attributing the generated answers to the underlying references. We monitor questions and continuously improve results to provide detail and actionable answers. Third, we take advantage of user-generated feedback. When users upvote or downvote answers the system learns to provide more accurate answers. The Bersin team works with Sana to improve the detailed answers in commonly asked questions. During the 9-month pilot we already optimized hundreds of questions. Finally, we have developed “prompt chains” of more than 100 known use-cases in HR and management. Galileo literally prompts you to dive into a problem to learn more, explore vendors, read case studies, and learn best-practices. We will accelerate these solutions over time. The Josh Bersin Company uses Sana AI’s assistant builder to tailor Galileo’s instructions, specifically adapted to various HR roles and tuned with hundreds of archetypical HR scenarios. Who Is Sana and What is Sana AI? Sana is an AI company transforming how organizations learn and access knowledge. Their end-to-end learning platform is trusted by hundreds and thousands of users at leading enterprises like Kry/Livi, Merck, and Svea Solar. Backed by top-tier investors, operators, and founders, they have raised over $80m to date. The company’s headquarters are in Stockholm, Sweden, with offices in London and New York. Galileo is powered by Sana AI, the company’s newest product. To learn more about Sana, go to https://www.sanalabs.com/galileo. How Is Galileo Sold and Offered? Initially Galileo is being offered to Josh Bersin Company Corporate Members, enabling these organizations to empower and support their HR teams in an exciting new way. These individuals can access all the information, download all materials, take courses, and share the tools and information with their teams. In the coming months there will be a version of Galileo for members of The Josh Bersin Academy. We encourage anyone interested to register on our waitlist so that we can provide updates on availability. How Do I Get Access To Galileo Now? Please join our wait list, we are now rolling out Galileo to corporate members and look forward to supporting you.
    Josh Bersin
    2023年11月17日
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