2024年人力资源预测：全球追求生产力In this fast-evolving era, all companies and individuals are seeking for change and efficiency. We can see the core of productivity in the new year: AI. Let's have a look at details on the Josh Bersin Predictions for 2024.
在过去的二十年里，我一直在写关于人力资源预测的文章，但今年不同。我看到这一年打破了范式，改变了商业中的每一个角色。不仅人工智能会改变每家公司和每一项工作，而且公司将开始不懈地寻求生产力。
想想我们的过去。2008年金融危机后，世界开始了加速增长的零利率时期。公司增加了收入，雇用了员工，并看着他们的股价上涨。招聘继续以狂热的速度进行，导致2019年底失业率创下3.5%的历史新低。
随之而来的是大流行，在六个月内，一切都停滞不前。2020年4月，失业率飙升至15%，公司将人们送回家，我们重新设计了我们的产品、服务和经济，以应对远程工作、混合工作制和对心理健康的关注。
一旦经济再次启动（由于美国的财政刺激），公司又回到了旧的招聘周期。但随着利率上升和需求不足，我们看到裁员一再发生，在过去的18个月里，我们看到了招聘、裁员，然后再次招聘以复苏经济。
为什么会出现跷跷板效应？
首席执行官和首席财务官正处于我们所说的“工业时代”——招聘以增长经济，然后在事情好转时裁员。
今天，当我们进入2024年时，一切都不同了。我们必须“囤积人才”，投资于生产力，并重新开发和重新部署人员以实现增长。
我们生活在一个失业率为 3.8% 的世界，几乎每个职位都存在劳动力短缺，劳动力权力日益增强，员工需求不断涌现：对加薪、灵活性、自主权和福利的要求。每年有超过20%的美国员工换工作（每月2.3%），其中近一半的变化是进入新行业。
为什么这是“新常态”？
有几个原因。首先，正如我们在全球劳动力情报研究中所讨论的那样，行业是重叠的。每家公司都是数字化公司；每家公司都希望建立经常性收入来源；很快，每家公司都将使用人工智能。过去停留在行业内的职业正在转变为“基于技能的职业”，让人们比以往任何时候都更容易跳槽。
其次，员工（尤其是年轻员工）感到有权按照自己的意愿行事。他们可能会悄悄地辞职，“做兼职”，或者抽出时间转行。他们看到自己的生活很长（人们的寿命比 1970 年代和 1980 年代长得多），所以他们不介意离开你的公司去其他地方。
第三，生育率持续下降，劳动力短缺加剧。日本、中国、德国和英国的劳动力人口都在萎缩。在未来十年左右的时间里，大多数其他发达经济体也将如此。
第四，工会正在崛起。由于华盛顿的新理念，我们看到了谷歌、亚马逊、星巴克、GM、福特、Stellantis、凯撒、迪士尼、Netflix等公司的劳工活动。虽然工会参与率不到美国劳动力的11%，但在欧洲要高得多，而且这一趋势正在上升。
这一切意味着什么？
这有很多影响。
首先，公司将更加专注于建立高保留率的工作模式（有人称之为“劳动力囤积”）。这意味着改善薪酬公平，继续混合工作模式，投资于以人为本的领导力，并为员工提供在公司内部从事新职业的机会。这就是为什么人才市场、基于技能的发展和工作流程中的学习如此重要的原因。
其次，CEO必须了解员工的需求、愿望和要求。正如爱德曼的最新研究表明的那样，职业发展现在位居榜首，同时对授权、影响力和信任的渴望也排在首位。我们称之为“员工激活”的新主题：倾听员工的意见，并将有关他们工作的决定委托给他们的经理、团队和领导者。
第三，传统的“雇佣成长”模式并不总是奏效。在这个后工业时代，我们必须系统地运作，将内部发展、工作再设计、经验和招聘放在一起。这汇集了招聘、奖励和薪酬、学习与发展以及组织设计等独立领域。（阅读我们的系统性人力资源研究了解更多信息。）
“业务绩效”的真正含义是什么？
如果你是首席执行官，你希望增长收入、增加市场份额、提高盈利能力和可持续性。如果你不能通过招聘来成长（而员工不断以奇怪的方式“激活”），你还有什么选择？这很简单：您可以自动化生产并专注于生产力。
虽然这张图表令人印象深刻，但它给每个CEO都引出了一个问题：我们在这张图表上的位置是什么？我们的运营速度是否与同行一样快、一样高效？
我认为这导致了一种我称之为“生产力优势”的策略。如果你能帮助你的公司更快地发展（生产力意味着速度，而不仅仅是利润），你就可以比你的竞争对手更快地进行重塑。这才是真正让CEO们夜不能寐的原因。
考虑一下普华永道最新的CEO调查数据。今年，我们必须比以往任何时候都更快地重塑我们的公司。到2024年，45%的CEO（去年为39%）认为他们的业务在十年内将无法生存。
生产力优势
为什么生产力如此重要？有四个原因。
首先，CEO们关心它。
2024 年普华永道 CEO 调查发现，CEO 认为公司 40%的工作浪费了生产力。
尽管这听起来令人震惊，但对我来说却是真实的：太多的电子邮件、太多的会议、混乱的招聘流程、官僚主义的绩效管理等等。（HR 就有其中一些问题。）
其次，AI让人生产力优势成为可能。
人工智能的应用旨在提高白领的生产力。（过去大多数自动化都有助于蓝领或灰领工人。）生成式 AI 让我们能够更快地查找信息，了解趋势和异常值，训练自己和学习，并清理我们随身携带的文档、工作流程、门户以及后台合规和管理混乱的系统。
第三，公司的发展需要AI。
当很难找招聘到人时，你将如何成长？去年，招聘时间增加了近20%，就业市场变得更加艰难。你能在技术技能上与谷歌或OpenAI竞争吗？
内部开发、重组和自动化项目就是答案。有了生成式人工智能，机会无处不在。
第四，生产力推动重塑。
如果你考虑重塑你公司（新产品、利用人工智能、进入新市场等）的需求，最大的障碍是惯性。为什么诺基亚和黑莓的手机业务输给了苹果？因为这些公司“又胖又快乐”。在这个人才和技能短缺的时代，这是灾难的根源。
普华永道（PwC）估计，“效率低下”产生了对GDP10万亿美元的税收，相当于全球GDP的7%。这种税收阻碍了您的公司转型。每当我们简化、减少会议并更好地定义决策权时，我们都会加快并实现变革。
这一切对人力资源意味着什么？
正如我在《人力资源预测》中所描述的那样，我们有很多问题需要解决。
我们必须加快向动态工作和组织结构的转变。我们必须专注于和务实地对待技能。我们必须重新思考“员工体验”，并处理我们所说的“员工激活”。我们将不得不对我们的人力资源技术、招聘和L&D系统进行现代化改造，以利用人工智能并使这些系统更加有用。
我们的人力资源团队也将由人工智能驱动。正如我们的Galileo™客户告诉我们的那样，一个架构良好的“专家助理”可以彻底改变人力资源人员的工作方式。我们可以成为“全栈”人力资源专业人员，在几秒钟而不是几周内找到有关我们团队的数据，几秒钟与一线领导分享人力资源、领导力和管理实践。（Galileo被一些世界上最大的公司用作管理教练。）
还有一些其他变化。随着公司专注于“通过生产力实现增长”，我们必须考虑每周 4 天的工作制，我们如何将混合工作制度化，以及如何以更有效的方式连接和支持远程工作者。我们必须重新关注领导力发展，在一线经理身上花费更多的时间和金钱，并继续投资于文化和包容性。我们必须简化和重新思考绩效管理，我们必须解决令人头疼的薪酬公平问题。
还有更多。
DEI 计划必须嵌入到业务中（人力资源 DEI 警察的时代已经结束）。我们必须清理我们的员工数据，以便我们的人工智能和人才情报系统准确且值得信赖。正如我们的系统性人力资源研究所指出的那样，我们必须将思维从“支持业务”转变为“成为有价值的顾问”，并将我们的人力资源服务产品化。
所有这些都在我们本周发布的40页新报告“2024 年人力资源预测”中进行了详细说明，其中包括一系列行动计划，以帮助您思考所有这些问题。
让我提醒你一个大观念。生产力是人力资源部门存在的原因。
我们所做的一切，从招聘到辅导，从开发到组织设计，只有在帮助公司成长的情况下才能成功。作为人员流动、敬业度、技能和领导力方面的专家，我们人力资源部门每天都在提高员工和组织的生产力。2024年是专注于这一更高使命的一年。
最后一件事：照顾好自己。
该报告有15个详细的预测，每个预测都有一系列需要考虑的行动步骤。最后一个真正适合你：专注于人力资源的技能和领导力。作为流程的管理者，我们必须专注于我们自己的能力。2024年将是成长、学习和团队合作的一年。如果我们处理好这15个问题，我们将帮助我们的公司在未来一年蓬勃发展。
Josh Bersin预测的详细信息
预测研究是我们每年阅读量最大的报告。它包括我们所有研究的详细摘要，并讨论了首席执行官、首席人力资源官和人力资源专业人士的15个基本问题。它将以以下形式提供：
包含详细信息的信息图。（点击这里)
Source JOSH BERSIN
Bullhorn Acquires Mployee to Help Recruitment Agencies Accelerate Their Digital Transformation JourneyBullhorn's acquisition of Mployee will undoubtedly contribute to the digital transformation journey of recruitment agencies. By joining forces, Bullhorn will be able to leverage Mployee's expertise to enhance their offerings and provide agencies with the tools and technologies they need to thrive in the digital age.
The addition of this technology will help Bullhorn deliver an end-to-end enterprise solution for customers on the Salesforce platform
BOSTON,Jan. 5,2024 Bullhorn®, the global leader in software for the staffing and recruitment industry, today announced its acquisition of Mployee, a provider of Salesforce-based solutions for recruitment agencies, which is headquartered in the Netherlands. Mployee’s technology will accelerate Bullhorn’s vision to deliver a full, end-to-end, enterprise solution for Bullhorn customers using the Salesforce platform.
Mployee expands Bullhorn’s Salesforce-based enterprise offerings
Uncertainty over the economy, pricing pressure, and fewer job orders have all forced the recruitment industry to streamline internal operations as much as possible this year. Centralizing all recruitment activity on a single platform helps agencies gain those efficiencies. As a result, Bullhorn has seen a significant increase in adoption of the Salesforce platform, especially in Europe. It is now the largest independent software vendor (ISV) for Salesforce serving the recruitment industry. Bullhorn revenue on the Salesforce platform has grown at an average annual rate of nearly 30% since 2019.
Bullhorn products on the Salesforce platform are currently used across 40 countries, including by four of the five largest global recruitment agencies. By combining Mployee’s middle-office capabilities with Bullhorn’s front-office, Bullhorn can offer a true enterprise-grade, end-to-end solution built on the Salesforce platform. This solution will help solve a myriad of front- and middle-office challenges inhibiting agencies’ growth and differentiation.
Together, Bullhorn and Mployee will help global recruitment agencies excel
“We’ve seen tremendous growth in customers using Bullhorn for Salesforce globally in recent years, and this acquisition will help us better support those agencies throughout the world in delivering more efficient middle-office operations,” said Matt Fischer, President and Chief Operating Officer at Bullhorn. “We’re excited at the potential of combining Mployee’s offerings with Bullhorn for Salesforce to deliver a full, end-to-end solution.”
“We’re very excited to join Bullhorn to further our efforts to drive the digital revolution of the staffing industry,” said Mployee CEO Karen Weebers. “Bullhorn has the resources to invest in Mployee’s product roadmap and bring our solutions to even more recruitment agencies.”
About Bullhorn
Bullhorn is the global leader in software for the staffing industry. More than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Headquartered in Boston, with offices around the world, Bullhorn is founder-led and employs nearly 1,500 people globally. To learn more, visit www.bullhorn.com or follow Bullhorn on Linkedin or X.
About Mployee
Mployee is a leading front and mid office solution for the staffing and recruitment sector. The company has established a strong market position and is recognized as a rapidly growing technology company in the Netherlands by Deloitte Fast 50 and Main Software 50. Mployee has proven itself as an innovative player in the industry, with a commitment to optimizing workforce management.
SOURCE Bullhorn
CEO
2024年01月10日
CEO
Hireology Named Best Applicant Tracking System of 2024 by Hotel Tech ReportHireology's recognition by Hotel Tech Report showcases their ability to understand the unique needs of the hotel sector and deliver innovative solutions. With an increasingly competitive job market, hiring the right personnel is crucial for hotels to maintain their high standards of service and guest satisfaction.
"We’re excited to announce that Hireology has ranked #1 overall on the Global Best Applicant Tracking Systems (ATS) list in the 2024 HotelTechAwards! The HotelTechAwards are produced by Hotel Tech Report, the leading authority on hotel software and digital transformation in the hotel industry."
Often referred to as “the Grammys of hotel tech,” the HotelTechAwards rank the world’s best hotel software companies and products based on authentic, timely reviews from real users. Winners have been selected from more than 200 of the top technology products around the world.
“The ranking process is simple, transparent, and unbiased — judging is based on time tested ranking factors developed specifically for the industry. Only verified hoteliers with hands-on experience using each product are allowed to participate in the voting process. This means that Hireology’s users decided the #1 ATS,” said Hotel Tech Report CEO, Jordan Hollander.
With more than 10,000 customers, Hireology is the only applicant tracking system built to power better hiring for multi-location businesses that largely rely on skilled talent like hotels. Our platform makes it easy for users to source quality talent across key channels, streamline hiring with innovative recruitment automation, and make smarter hiring decisions rooted in data.
“This recognition from Hotel Tech Report validates the work we’re doing at Hireology to help hotels capture more than their fair share of quality talent and fill critical revenue-driving roles faster,” said Adam Robinson, CEO at Hireology. “We’re grateful for every customer who helped us earn the top spot on this list, and we’re looking forward to helping even more hotels navigate today’s challenging hiring market and achieve their goals in 2024 and beyond.”
In 2023 alone, Hireology launched several critical product updates that are designed to help their hotel customers not only attract better quality talent but also streamline the hiring process to fill critical roles faster, including:
Indeed Sponsored Jobs integration: Sponsor jobs on Indeed directly from the Hireology platform — helping you maximize your reach to top candidates and make hires faster all without ever leaving Hireology
Innovative ChatGPT integration: Leverage generative AI to instantly craft quality descriptions for new open jobs
Enhanced candidate communication automations: Keep candidates engaged and reduce no-shows with automated messaging for routine updates
Employee referral campaign templates and manager: Quickly launch optimized text and email campaigns and start driving quality referrals faster
Hotel Tech Report’s lists are based on data from over 16,000 verified customer reviews during the HotelTechAwards period. These reviews were written and published between September 1,2023–December 15,2023, with participation from every major hotel brand and thousands of independents. In one review, a Hireology customer noted how they’ve driven better quality candidates and made smarter hiring decisions with our platform:
“With Hireology I am able to track all of my candidates from the various recruiting websites and see all the candidates in one spot. With their screening tools I am able to pick out the candidate that has the most potential to be a good fit for the position. I have a better turn out and response rate for candidates that I have considered, and I have had a better quality of candidates who show up to the interview. The candidates that I have hired have become invaluable assets to my property.”
Today’s announcement comes at the heels of the Winter G2 awards, where they placed in the top 10 in more than 200 reports and earned the top spot in 28—including referral programs, recruitment marketing, and HR analytics. Additionally, Hireology was recently named the American Hotel and Lodging Association’s (AHLA) Leadership Partner for Talent Technology. Learn more about this partnership here.
To learn more about Hireology’s hospitality-specific ATS, take a self-guided virtual tour today! Or reach out to one of our experts for a free 1:1 consultation.
SOURCE Hireology
CEO
2024年01月10日
CEO
Sana Raises Additional $28M Led by NEA to Build the Universal AI Platform for the EnterpriseSana, a company focused on building a universal AI platform for the enterprise, has secured an additional $28 million in funding, with NEA (New Enterprise Associates) leading the investment round. This infusion of funding will undoubtedly help Sana advance its mission of creating an AI platform that caters specifically to the needs of businesses.
The Swedish-born Sana scaleup becomes one of Europe’s most highly-funded AI companies with $62M in total Series B funding
May 31,2023 Sana, the leading AI-powered learning and knowledge platform, announced today it’s landed another $28m in an opportunistic investment round led by NEA. Workday Ventures also joined the round. With a combined total of $62m in Series B funding, the Swedish-born scaleup is now one of the most highly-funded AI companies.
Sana's mission is to augment human intelligence through artificial intelligence. To that end, the company has built a category-defining product that blends the best of enterprise search, a learning management system, meeting tools, and a knowledge management system into one single platform.
Underpinning this suite of tools is Sana AI, the company's latest release. Sana AI is an omnipresent assistant that can do everything from search across all your company's apps and take actions in response to natural language commands to generating real-time summaries of live meetings and creating entire learning courses from scratch, and writing SQL to query your data. In other words, it's like ChatGPT for your company's knowledge.
By augmenting an organization's ability to capture, organize, and access knowledge at every step through AI, Sana enables any team to move faster and be more productive—from sales and customer support teams to product specialists and software engineers.
"At Sana, we believe every organization's mission depends on the collective intelligence of its employees. That intelligence depends on knowledge, yet most institutional knowledge today is scattered across multiple tools, trapped in people's minds, and lost in verbal conversations. AI is the key to solving this problem at scale. By unlocking knowledge for every employee across any organization, we unlock global progress," said Joel Hellermark, founder and CEO of Sana. "We're thrilled to have the support from NEA and strategic investors like Workday Ventures on this mission."
Sana wasn’t looking for funding when NEA made its proactive offer. The scaleup had a healthy runway having closed a $34m Series B round led by Menlo Ventures last December. One of the reasons for the additional investor interest is commercial performance: Sana has grown its business 3x year over year.
NEA will be represented on Sana's board by CEO Scott Sandell and Managing Director Philip Chopin. Since joining NEA in 1996, Sandell has played a critical role in many industry-transforming businesses, including Robinhood, Salesforce, Tableau Software, and Workday.
"Sana's past track record and current trajectory are exceptional. Thanks to top talent, bold vision, and rare organizational alignment, we believe they've already built a world-class learning and knowledge platform. But what excites us most is where Sana is going next: indexing every form of an organization's functional data through LLMs to become the de-facto AI platform for the enterprise. The use cases for this type of product are endless," said Scott Sandell, CEO at NEA.
In addition to Sana's commercial growth and ambitious team, NEA was impressed by the level of customer advocacy. The platform is used by an impressive client roster of market-leading companies like Merck, Kry/Livi, and Svea Solar—all of whom praise Sana's superior user experience and product velocity.
"Since day one, we've been amazed at Sana's pace of innovation and commitment to addressing customer feedback. The platform is more than a tool—it's become Svea Solar’s home for learning and knowledge. We see the latest iteration of Sana AI as a productivity game-changer, " said Hanna Manberg, CHRO at Svea Solar.
With the additional funding, Sana will continue expanding its product development and commercial teams across Stockholm, London, and New York offices. Sana's headquarters will remain in Stockholm, where founder and CEO Joel Hellermark founded the company aged 19, six years after teaching himself to code in C.
"Joel is an exceptional founder. This Series B extension is a testament to his technical and commercial prowess and visionary leadership. As we enter the new age of artificial intelligence, we believe the Sana team is well positioned to become one of the world's most successful and impactful AI companies," said Philip Chopin, Managing Director at NEA UK.
About Sana
Sana is an AI-powered learning platform that empowers organizations to find, share, and harness the knowledge they need to achieve their missions. Backed by some of the world's leading investors, operators, and founders, Sana has raised more than $85m to date. The company's headquarters are in Stockholm, Sweden, with offices in London and New York. For more information, head to www.sanalabs.com.
About NEA
New Enterprise Associates, Inc. (NEA) is a global venture capital firm focused on helping entrepreneurs build transformational businesses across multiple stages, sectors and geographies. Founded in 1977, NEA has over $25 billion in assets under management, as of March 31, 2023 and invests in technology and healthcare companies at all stages in a company’s lifecycle, from seed stage through IPO. The firm's long track record of investing includes more than 270 portfolio company IPOs and more than 450 mergers and acquisitions. For more information, please visit www.nea.com.
CEO
2023年05月31日
CEO
Sana Raises $34M Series B to Transform the Way Organizations Learn Through AISana has raised $34 million in a Series B funding round to revolutionize the way organizations learn through AI. This funding round was led by Menlo Ventures, a venture capital firm. Existing investor EQT Ventures also joined the round with several founders and operators. This Series B funding round is a significant milestone for Sana, providing them with the necessary resources to scale their platform, refine their AI capabilities, and further drive innovation in the learning space.
Following 7x year-over-year growth, Menlo Ventures leads funding round to accelerate US expansion
Dec.13,2022 Sana, the leading AI-powered learning platform, announced the close of its $34M Series B led by Menlo Ventures. Existing investor EQT Ventures also joined the round with several founders and operators. Menlo Ventures’ partner JP Sanday joins the board as part of this round. This funding follows a 7x year-over-year increase in Annual Recurring Revenue (ARR).
Sana was founded with the vision of leveraging artificial intelligence to help organizations learn and share knowledge. To that end, Sana built a category-leading learning platform that enables organizations to consolidate their learning and capture, organize, and personalize all their institutional knowledge.
From personalized learning recommendations to an AI writing assistant that automatically generates content, Sana applies the latest breakthroughs in AI to enhance and optimize the entire learning and knowledge-sharing journey.
Sana's AI-powered semantic search empowers employees to get the knowledge they need from anywhere in their organization. The platform connects and indexes tools like Slack, Salesforce, Notion, LinkedIn Learning, and Google Workplace to provide employees with automatically generated answers in natural language. The result: an end-to-end platform that decreases onboarding time, improves sales efficiency, and grows and retains top talent.
"Now a $30 billion industry, the learning and development market has demanded more sophisticated tools. With a world-class product and incredible team, Sana is uniquely positioned to win the market. They offer two vital benefits to the historically underserved L&D category: the scalability and efficiency of artificial intelligence and the compelling experience of a consumer-grade product,” said JP Sanday, Partner at Menlo Ventures.
"The ambitious customers we serve—pioneers like Alan, Svea Solar, Kry/Livi, and Merck—are on a mission to change the world. Sana’s job is to accelerate their efforts by ensuring every employee has access to the right knowledge at the right time. By leveraging the power of AI, Sana can unlock organizational knowledge with unprecedented scale and speed, supercharging the organizations we serve,” said Joel Hellermark, founder and CEO of Sana.
Sana is now the home for knowledge and learning at digital health company Alan—consolidating a myriad of learning and productivity tools. Today, Alan uses Sana to onboard employees, train sales and customer support reps, and develop their leaders.
"Speed, transparency, and personal growth are key to Alan's culture, and Sana was the only provider able to deliver on all three. Since using the platform, we've decreased our ramp time while boosting learner engagement. We think Sana has set a new standard for what organizations expect from a learning platform. Their tech and UX have leapfrogged the industry," said Filip Lam, Head of People Growth at Alan.
With the new funding, Sana will extend its product development and expand its team across Stockholm, London, and New York offices. The headquarters will remain in Stockholm, where founder and CEO Joel Hellermark founded the company aged 19, six years after teaching himself to code in C.
“Joel’s visionary leadership, and his rare combination of being technically skilled and exceptionally ambitious, has enabled him to assemble a world-class team from some of the foremost tech companies. With learning as the foundation of human progress, we believe team Sana has the potential to play an important role in reimagining learning as we know it,” said Sandra Malmberg, Director at EQT Ventures.
"Our ambition is to build an internet-scale Library of Alexandria, where more than a billion people can learn about anything and share everything they know," said Hellermark. "We're thrilled to have the support of Menlo Ventures and previous backers on this mission."
About Sana
Sana is an AI-powered learning platform that empowers organizations to find, share, and harness the knowledge they need to achieve their missions. Backed by some of the world’s leading investors, operators, and founders, Sana has raised $54M to date. The company's headquarters are in Stockholm, Sweden, with offices in London and New York.
About Menlo Ventures
Menlo Ventures is a venture capital firm that strives to have a positive impact on everything we do. That’s why we support businesses including Benchling, Chime, Carta, Poshmark, Uber, and Roku that are reimagining life and work for the better. Over 43 years, we’ve grown a portfolio that includes more than 70 public companies, over 100 mergers and acquisitions, and $5.5 billion under management. We invest at every stage and in every sector, with expertise in Consumer, Enterprise, and Healthcare. From developing market strategies to creating communities, we provide real impact where entrepreneurs need it most. When we’re in, we’re all in. www.menlovc.com
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