Biden tells HR professionals that real leadership is all about getting personal在2025年SHRM大会现场，美国总统拜登向全球人力资源专业人士发出温暖呼吁：“真正的领导力，是走心的。”他强调，好的HR和管理者，应该关心员工的家庭和人生，而不仅仅是绩效和产出。拜登以自身经历为例，曾为女儿生日搭乘火车返家，仅为陪她吹灭蜡烛，再连夜赶回国会。他还曾明确告诉副总统团队：“如果因为我错过了重要的家庭时刻，那将令我深感失望。”在AI和效率至上的今天，拜登提醒HR，“记得员工的生日”或许比一个季度报告更重要。他用亲情与共情定义了新时代的人力资源领导力。
By Ginger Christ — Published July 2, 2025
SAN DIEGO — Remember their birthdays. President Joe Biden told a packed room of human resources professionals on the final day of SHRM 2025 that being a great leader means getting to know workers and colleagues.
“You know better than anyone, the strength of a team comes down to the individual people on that team, whether they feel valued, whether they feel supported,” said Biden, who quipped that being the country’s chief executive is essentially being the ultimate chief people officer.
He urged the HR leaders in attendance to make time for human connections and to lead by example.
“Too often we try to separate people into categories: They’re work, or they’re family. We say it's business; it's not personal,” Biden said. “Real leadership is all about getting personal… It's about connecting. It means having empathy.”
It means remembering their birthdays, he said.
An unwritten rule during his time in office was that any member of his family would be put through immediately when they called — unless they specified that it wasn’t important.
On the day of an important vote in Congress that he couldn’t miss, Biden took the train back home to Delaware, watched his daughter blow out candles on the platform for her eighth birthday and jumped back on a train southbound to the nation’s capitol.
“We tell ourselves, ‘I have to be at that meeting, have to get that report done. I have to take that trip.’ Then, we tell ourselves, ‘My wife will understand, my kids will understand. We can make it up later,’” Biden said. “But deep down, we know we're killing ourselves. It does matter for moments you'll never get back. You might never know how much it mattered to your loved one.”
Efforts like that, or commuting two hours home every day showed his staff that he wanted them to put their life, their family first, he said.
After becoming vice president, Biden sent a memo to his team that said:
“I do not want you to miss important family obligations for work. These include, but are not limited to birthdays, anniversaries, weddings, religious ceremonies, graduations, times of need, such as illness and loss. This is very important to me. In fact, I'll go so far as I say, ‘If I find out you are working with me while missing an important family responsibility, it will disappoint me greatly.’”
Workers will give their all, he said, when they know you care not just about them but about their families, too.
Chief People Officer
2025年07月02日
Chief People Officer
首席人力官2030：从后勤专家到企业变革推手越来越多企业发现，首席人力官（CPO）正从纯粹的“后台运营”升级为“核心战略伙伴”。他们不仅要管理薪酬、福利与合规，更要在组织变革、领导力培养和AI应用等方面发挥关键作用。报告特别强调了领导力流动性和多元文化的重要性，在快速变化的商业环境中，这些因素为企业增强韧性和创造力提供有力支持。
想要在人才竞争中领先，就必须以开放思维和前瞻眼光重新审视人力资源战略，让CPO真正成为企业变革与创新的驱动者。
在企业环境瞬息万变的今天，传统的人力资源部门正经历从“后台运营”向“战略伙伴”转型的巨大变革。面对人工智能崛起、新一代员工价值观迭代以及全球经济政治形势的波动，首席人力官（Chief People Officer, CPO）的地位和职能正变得前所未有地关键。
报告指出，CPO需要在以下几个方面进一步进化：
1. 从业务支持到业务引领新时期的CPO不仅要确保员工薪资、劳动合规、人员福利等基础工作能够稳定运转，更要深度参与组织设计、领导力培养和战略性人才布局。在企业长期增长的目标指引下，CPO的“业务敏锐度”成为衡量其价值的关键指标，必须与CEO及其他高管组成紧密的“智囊团队”。
2. 动态用工与领导力梯队快速变化的外部环境需要更灵活的用工模式。报告提出“领导力流动性”概念，一方面培养管理者的多元能力与跨部门学习力，另一方面通过短期专家与项目型人才的配置，实现企业人力资源的动态调度。此外，打造深层次的继任计划与领导力储备库，将吸纳、培养、留用和晋升等人才环节打通，从而持续为企业输送新鲜血液。
3. AI驱动的人力资源升级随着AI、数据和数字化技术的普及，人力资源管理者需要更好地利用这些工具来进行人才评估、绩效管理和招聘筛选。报告强调，CPO应积极发挥带头作用，不仅要在HR内部尝试更多自动化与智能化应用，也要引导其他业务部门正确使用AI技术，将“重复性工作”交给自动化，将“创造性与战略性工作”留给人力团队，不断提升企业整体效率。
4. 包容与韧性的文化塑造在地缘政治和经济不确定性凸显的时代，企业需要一种更具弹性与凝聚力的文化。CPO应协助管理层在全公司范围内推动多元、健康、包容的工作氛围，强化员工心理支持和沟通渠道。通过惠及不同年龄、不同背景员工的个性化政策，帮助组织在“高速变化”与“人才多元化”之间找到平衡点，激发个人与组织的双向潜能。
5. 全新“工具包”助力未来从制定接班人计划到探索混合办公模式，从部署AI到建设全球化团队，CPO需要一套兼具系统思考和实践落地的“工具包”，才能在愈加复杂的商业环境中为企业提供持续的战略价值。
总结而言，CPO正脱离单纯的后勤管理角色，晋升为企业的“变革推手”和“战略护航者”。这一角色转变不仅关乎人力资源部门的精细化运营，更决定着企业能否在新的竞争时代中保持活力与创新力。
**内容来源：**本文基于 Heidrick & Struggles 的《Chief People Officer of 2030: Building a tool kit to get from here to there》报告撰写。
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