• EEOC
    招聘启事中不该写什么 2024 年 6 月 26 日,在佛罗里达州日出市 Amerant Bank Arena 举办的 JobNewsUSA.com 南佛罗里达招聘会上,一家公司向求职者发布招聘广告。两位劳动法律师表示,写得好的招聘广告可以证明雇主没有歧视,但写得不好的招聘广告可能会产生相反的效果。 Leah M. Stiegler 和 Emily Kendall Chowhan 是弗吉尼亚州 Woods Rogers 的管理方就业律师。Stiegler 是该公司劳动与就业业务的负责人,Chowhan 是合伙人。他们每两周为公司领导和人力资源专业人士主持一个视频系列,名为“劳动与就业中的茶话会是什么” 。 在为一个组织制作招聘广告时,古老的体育格言是正确的:最好的防守就是进攻。 这种说法是准确的,原因有多种。首先,写得不好的招聘启事可能会带来重大的法律责任,并可能导致不必要的法律费用和声誉损害。其次,如果职位令人困惑或不清楚,你的理想候选人可能会放弃这个职位。一份执行良好的招聘广告会设定明确的期望,并证明你的组织没有参与歧视性的招聘行为。 以下是为您组织中的空缺职位制作有效且合法的广告的一些技巧。 避免使用可能成为偏见证据的语言 就业歧视法适用于现有员工和求职者。因此,在制定招聘广告时,务必要花时间和精力,以保护您的组织。 写得好的招聘广告可以证明雇主没有歧视,但写得不好的招聘广告可能会产生相反的效果。潜在雇员经常利用招聘广告来提出招聘歧视索赔。 由于年龄歧视索赔很常见,最常见的陷阱之一是列出似乎歧视年长工人的资格。例如,今年早些时候,RTX 公司(原名雷神技术公司)收到了一项集体诉讼,指控该公司将工作岗位保留给应届大学毕业生,从而延续了对年长工人的歧视。原告称,RTX 要求求职者拥有大学学位,并且工作经验不足一到两年。原告是一名 67 岁的男子,他声称 RTX 至少不会考虑他应聘应届毕业生的七个职位。 去年,制药商礼来公司与美国平等就业机会委员会就年龄歧视诉讼达成和解,赔偿金额为240 万美元。诉讼的焦点是年龄较大的医药销售代表职位申请人,他们据称因公司的“早期职业”招聘计划而被拒绝录用。“早期职业”招聘计划旨在改变招聘偏好,为公司员工队伍增加更多千禧一代。 在这些情况下,并非所有的新闻都是好的新闻。 为了避免可能发生的年龄歧视案件,请勿使用可能被视为明显歧视的语言。招聘广告中不应出现“仅限年轻人”或“不适合年长员工”等字眼。其次,避免使用任何暗示更青睐年轻员工的语言。例如,不要说公司正在寻找“数字原生代”、“职业生涯早期”或“前途光明”的员工。这些短语暗示年长员工不会因年龄原因被考虑。 同样,不要收集求职者的大学毕业日期,因为这样做可能表明您实际上是在估算求职者的年龄。 了解州法律可能要求薪酬透明度 要求企业在招聘广告中公布薪资范围的运动日益兴起。虽然没有联邦法律要求在招聘广告中披露薪资,但 各州的薪资透明法正变得越来越受欢迎。各州希望通过要求提供更多信息来协商薪资,缩小或消除女性和少数族裔工人所经历的已知工资差距。 重要的是,这些薪酬透明度要求的深度和复杂性各不相同。此外,一些城市或地方已经制定了薪酬透明度法律。 在发布职位之前,请咨询法律顾问,确定州或地方政府是否要求在招聘信息中提供薪酬信息。尽管这些法律是新出台的,但监管机构和原告已对不遵守规定的雇主提起诉讼。科罗拉多州已公开披露了对包括洛克希德马丁公司和 X Corp(前身为 Twitter)在内的雇主的罚款,原因是这些雇主涉嫌未遵守招聘广告薪酬要求,Qdoba 也在今年早些时候就一项类似的集体诉讼达成和解。 其他州也在考虑制定类似的法律,2024 年 1 月,白宫宣布计划要求联邦承包商在招聘广告中公开薪酬信息。 谨防“复制粘贴”的职位描述 借用其他招聘广告的语言也可能带来潜在的责任。 例如,阿斯利康制药公司目前正在应对一桩潜在的集体诉讼,该诉讼由前女性销售员工发起,指控其薪酬歧视。 阿斯利康辩称,其全国销售代表的日常职责因多种因素而有很大差异,因此,销售员工的薪酬基于合法标准而有所不同。相比之下,前女员工表明,阿斯利康在全国范围内为相同的销售岗位发布了相同的职位描述。最终,这些相同的职位描述帮助说服法官,有证据表明“阿斯利康在全国范围内制定招聘政策,在全国范围内监督其销售团队,[并且]存在基于性别的薪酬歧视。” 如果阿斯利康能为每个职位定制招聘广告和描述,那么其麻烦或许会减轻。这不仅能为求职者设定准确的期望,还能让雇主处于更有利、更有利的地位。 为此,人力资源部门应在发布招聘信息前安排至少两名人员进行筛选。要求招聘广告接受多种意见和视角的审核有助于消除潜在的疏忽。 总之,人力资源部应避免发布带有明确或暗示歧视性要求的招聘广告;仔细检查该职位是否符合州或地方薪酬透明度要求;并确保每个招聘广告都经过深思熟虑,准确地针对该职位进行策划。 原文翻译:https://www.hrdive.com/news/how-to-write-compliant-job-postings/721237/
    EEOC
    2024年07月22日
  • EEOC
    法官允许针对 Workday 的人工智能偏见诉讼继续进行 Workday因其AI筛选软件涉嫌偏见而面临集体诉讼。美国加州北区地方法院法官Rita Lin裁定,Workday可能被视为受联邦反歧视法律保护的雇主,因为它执行的筛选功能是其客户通常自己执行的。这一裁决可能会对使用AI进行招聘的法律责任产生重大影响。该诉讼由Derek Mobley提起,他表示自己因为是黑人、年龄超过40岁且患有焦虑和抑郁症而被Workday的客户公司拒绝了超过100次工作机会。EEOC警告雇主,如果他们未能防止筛选软件产生歧视性影响,他们可能会承担法律责任。 7月15日(路透社)——加利福尼亚的一位联邦法官驳回了Workday公司试图驳回一项拟议中的集体诉讼的请求。该诉讼称,Workday公司用于筛选其他企业求职者的人工智能软件中包含了现有的偏见。 在这一首例裁决中,美国地方法官Rita Lin于周五表示,Workday可以被视为受联邦工作场所歧视法律覆盖的雇主,因为它执行了其客户通常自己进行的筛选功能。 Lin拒绝驳回Derek Mobley在2023年提出的几项诉讼。Mobley声称由于他是黑人、年龄超过40岁并患有焦虑和抑郁症,他在与Workday签约的公司中申请了超过100个职位但都被拒绝。 此案是首个挑战使用AI筛选软件的拟议集体诉讼,可能会在使用AI自动化招聘和其他就业功能的法律影响上树立重要的先例。现在,大多数大型公司都在使用这种技术。 Lin驳回了Workday基于种族和年龄的故意歧视指控。她还裁定该公司不能被视为反偏见法下的“就业机构”,因为与人力资源公司不同,它不为工人提供就业机会。 Workday发言人在一份声明中表示,公司对Lin驳回部分指控感到满意。“我们有信心在进入下一阶段时能轻松驳斥剩余指控,因为我们将有机会直接挑战其准确性,”发言人说。 Mobley的律师没有立即回应置评请求。诉讼称,Workday使用公司现有员工的数据来训练其AI软件,以筛选最佳申请者,但没有考虑到现有歧视可能反映的问题。 Mobley指控Workday违反了1964年《民权法案》第七章(Title VII of the Civil Rights Act of 1964)和其他联邦反歧视法律,进行了种族、年龄和残疾歧视。拟议中的集体诉讼可能包括数十万人。 Workday表示,由于它不是Mobley的潜在雇主,也不是可以因歧视而被追责的就业机构,因为它不为客户做出招聘决定,因此不受工作场所偏见法律的约束。 但Lin在周五表示,反偏见法律旨在广泛保护工人,防止雇主将筛选申请者等任务外包以逃避责任,并且Workday可以作为其客户的代理人承担责任。 “(诉讼)合理地声称Workday的客户将包括拒绝申请者在内的传统招聘功能委托给Workday提供的算法决策工具,”民主党总统Joe Biden任命的Lin写道。 美国平等就业机会委员会(U.S. Equal Employment Opportunity Commission)负责执行联邦禁止工作场所歧视的法律,该机构在4月份的一份简报中曾敦促Lin让案件继续进行。该机构警告雇主,如果他们未能防止筛选软件产生歧视性影响,他们可能会被追究法律责任。  
    EEOC
    2024年07月17日
  • EEOC
    美国公民自由联盟对Aon人工智能招聘工具发起投诉 美国公民自由联盟(ACLU)于2024年6月6日向美国联邦贸易委员会提交了针对Aon的投诉,挑战其候选人评估工具的合法性和偏见问题。ACLU指控Aon的评估工具,如Adept-15人格测试和vidAssess-AI视频评估工具,在市场上虚假宣称“无偏见”并能“增进多样性”,实际上这些工具可能基于种族和残疾(如自闭症和心理健康障碍)歧视求职者。此外,ACLU还提到,Aon的gridChallenge认知能力评估也显示出种族表现上的差异。针对这些指控,Aon回应称其评估工具遵循行业最佳实践和EEOC、法律及专业指导原则。ACLU此举揭示了在职场包容性与合规性之间的紧张关系,呼吁更严格审查这些广泛使用的人力资源技术工具。 在人力资源技术迅速发展的世界中,人工智能(AI)扮演着关键角色,承诺将简化流程并增强招聘实践的效率。然而,AI整合到这些实践中经常引发关于公平性和歧视的重大争议。最近的一个例子涉及到全球专业服务公司Aon,该公司的AI驱动的招聘评估工具因美国公民自由联盟(ACLU)的指控而受到审查。ACLU向美国联邦贸易委员会(FTC)正式投诉Aon,突显了关于AI在招聘中应用的重要对话。 ACLU投诉的基础 ACLU指控Aon欺骗性地营销其招聘评估工具——特别是Adept-15性格评估、vidAssess-AI视频面试工具和gridChallenge认知能力测试——这些工具被宣称为无偏见并有助于提高工作场所的多样性。根据ACLU的说法,这些声明不仅具有误导性,而且可能违法,因为这些工具可能会基于种族和残疾(如自闭症、抑郁症和焦虑症)歧视求职者。这些工具使用算法和AI进行评估,根据候选人的积极性、情感意识和活力等特征进行评估,这些特征往往与工作表现无直接关联,且可能对某些残疾人群产生不成比例的影响。 Aon的辩护和行业实践 面对ACLU的指控,Aon为其产品辩护,声称这些工具是根据法律和专业指南(包括平等就业机会委员会EEOC设定的指南)设计的。Aon强调他们的工具是雇主用于做出更具包容性招聘决策的更广泛评估工具集的一部分。此外,Aon还指出其工具的效率和成本效益,认为这些工具比传统方法更少歧视性。 法律和道德含义 这场争议引发了关于使用AI进行就业的重要法律和道德问题。美国的法律,包括美国残疾人法案(ADA)和民权法案第七章,要求就业中的非歧视实践,涵盖从招聘到工作场所的所有方面。ACLU向FTC的投诉不仅提示可能违反这些法律,还将问题框定为不仅是就业歧视,还涉及消费者欺诈的问题。 更广泛的行业关注 ACLU对Aon的行动是更广泛运动的一部分,旨在审查用于招聘的AI工具。批评者认为,虽然这些技术提供了无偏见决策的潜力,但它们常常缺乏透明度,并可能无意中编码了其开发者或它们所训练的数据集的偏见。这一问题由于这些工具的专有性质而变得更加复杂,这阻碍了对它们的公平性和效率进行彻底的公众评估。 潜在后果和改革 ACLU对Aon的投诸可能对人力资源技术行业产生深远影响。如果FTC决定调查或制裁Aon,可能会导致对AI在招聘中的使用进行更严格的监管,可能为整个行业中类似工具的市场营销和实施设定先例。对依赖这些工具的公司而言,此案可能是重新评估其算法以确保符合反歧视法律的关键提示。 此外,此案凸显了技术专家、法律专家、政策制定者和民权倡导者之间需要进行持续对话的需求,以确保AI的进步能够增强而非破坏工作场所的平等。随着AI继续渗透到各种人力资源方面,制定维护反歧视和坚持道德原则的标准和最佳实践将至关重要。 结论 ACLU对Aon的投诉提醒我们在AI时代,创新、监管和权利之间的复杂相互作用。虽然AI为HR提供了变革的潜力,但它也需要谨慎处理以防止新形式的歧视。这个案例可能会成为AI在招聘伦理辩论中的一个里程碑,促使所有利益相关者考虑其技术选择的更广泛影响。随着法律程序的展开,人力资源技术行业将密切关注,意识到AI在招聘中的未来现在受到更审慎的公众和法律审视。   Unveiling Bias: The Controversy Over Aon's AI Hiring Tools and the ACLU's Challenge In the rapidly evolving world of human resources technology, artificial intelligence (AI) plays a pivotal role, promising to streamline processes and enhance the efficiency of hiring practices. However, the integration of AI into these practices often sparks significant debate regarding fairness and discrimination. A recent example of this controversy involves Aon, a global professional services firm, whose AI-driven hiring assessment tools have come under scrutiny by the American Civil Liberties Union (ACLU). The ACLU's allegations against Aon, leading to a formal complaint to the U.S. Federal Trade Commission (FTC), underline a critical dialogue about the implications of AI in hiring. The Basis of the ACLU’s Complaint The ACLU has accused Aon of deceptively marketing its hiring assessment tools — specifically the Adept-15 personality assessment, the vidAssess-AI video interviewing tool, and the gridChallenge cognitive ability test — as bias-free and conducive to improving diversity in the workplace. According to the ACLU, these claims are not only misleading but also potentially unlawful, as the tools may perpetuate discrimination against job seekers based on race and disabilities such as autism, depression, and anxiety. These tools, which utilize algorithmic processes and AI, are said to evaluate candidates on traits like positivity, emotional awareness, and liveliness, which are often not directly relevant to job performance and may disproportionately affect individuals with certain disabilities. Aon’s Defense and Industry Practices In response to the ACLU's claims, Aon has defended its products by asserting that they are designed in compliance with legal and professional guidelines, including those set forth by the Equal Employment Opportunity Commission (EEOC). Aon emphasizes that their tools are part of a broader array of assessments used by employers to make more inclusive hiring decisions. Moreover, Aon points to the efficiency and cost-effectiveness of their tools, arguing that they are less discriminatory than traditional methods. Legal and Ethical Implications The controversy raises significant legal and ethical questions about the use of AI in employment. U.S. laws, including the Americans with Disabilities Act (ADA) and Title VII of the Civil Rights Act, mandate non-discriminatory practices in employment, covering all aspects from hiring to workplace accommodation. The ACLU's complaint to the FTC, an agency tasked with protecting America’s consumers and competition, suggests potential violations of these laws, framing the issue not only as one of employment discrimination but also of consumer deception. Broader Industry Concerns The ACLU's actions against Aon are part of a larger movement to scrutinize AI tools used for hiring. Critics argue that while these technologies offer the potential for unbiased decision-making, they often lack transparency and can inadvertently encode the biases of their developers or the data sets they are trained on. This issue is compounded by the proprietary nature of these tools, which prevents a thorough public assessment of their fairness and effectiveness. Potential Repercussions and Reforms The outcome of the ACLU’s complaint could have far-reaching implications for the HR technology industry. A decision by the FTC to investigate or sanction Aon could lead to more stringent regulations governing the development and use of AI in hiring, potentially setting a precedent for how similar tools are marketed and implemented across the industry. For companies that rely on these tools, the case may serve as a critical prompt to reevaluate their algorithms to ensure compliance with anti-discrimination laws. Moreover, this case highlights the need for ongoing dialogue between technologists, legal experts, policymakers, and civil rights advocates to ensure that advancements in AI serve to enhance, rather than undermine, workplace equality. As AI continues to permeate various aspects of human resources, the development of standards and best practices that safeguard against discrimination and uphold ethical principles will be crucial. Conclusion The ACLU's complaint against Aon is a reminder of the complex interplay between innovation, regulation, and rights in the age of AI. While AI offers transformative potentials for HR, it also demands a cautious approach to prevent new forms of discrimination. This case may well become a landmark in the ongoing debate over AI ethics in hiring, urging all stakeholders to consider the broader implications of their technological choices. As the legal proceedings unfold, the HR technology industry will be watching closely, aware that the future of AI in hiring is now under a more discerning public and legal microscope.
    EEOC
    2024年06月06日
  • EEOC
    EEOC Issues Final Regulation on Pregnant Workers Fairness Act 美国平等就业机会委员会(EEOC)发布了《怀孕工作者公平法案》(PWFA)的最终规则,该规则自2023年6月27日生效,要求15名以上员工的雇主为怀孕、分娩或相关医疗条件的员工提供合理的工作调整,除非这种调整给雇主带来过大困难。此规则进一步加强了1964年民权法案和美国残疾人法案下的保护措施,提供了关于合理调整、雇主责任及孕期工作者权利的更清晰指导。 Aids Implementation of Civil Rights Law Expanding Protections and Accommodations for Pregnant Workers WASHINGTON -- The U.S. Equal Employment Opportunity Commission (EEOC) today issued a final rule to implement the Pregnant Workers Fairness Act (PWFA), providing important clarity that will allow pregnant workers the ability to work and maintain a healthy pregnancy and help employers understand their duties under the law. The PWFA requires most employers with 15 or more employees to provide “reasonable accommodations,” or changes at work, for a worker’s known limitations related to pregnancy, childbirth, or related medical conditions, unless the accommodation will cause the employer an undue hardship. The PWFA builds upon existing protections against pregnancy discrimination under Title VII of the Civil Rights Act of 1964 and access to reasonable accommodations under the Americans with Disabilities Act. The EEOC began accepting charges of discrimination on June 27, 2023, the day on which the PWFA became effective. The final rule will be published in the Federal Register on Apr. 19. The final rule was approved by majority vote of the Commission on Apr. 3, 2024, and becomes effective 60 days after publication in the Federal Register. The final rule and its accompanying interpretative guidance reflect the EEOC’s deliberation and response to the approximately 100,000 public comments received on the Notice of Proposed Rulemaking. It provides clarity to employers and workers about who is covered, the types of limitations and medical conditions covered, how individuals can request reasonable accommodations, and numerous concrete examples. “The Pregnant Workers Fairness Act is a win for workers, families, and our economy. It gives pregnant workers clear access to reasonable accommodations that will allow them to keep doing their jobs safely and effectively, free from discrimination and retaliation,” said EEOC Chair Charlotte A. Burrows. “At the EEOC, we have assisted women who have experienced serious health risks and unimaginable loss simply because they could not access a reasonable accommodation on the job. This final rule provides important information and guidance to help employers meet their responsibilities, and to jobseekers and employees about their rights. It encourages employers and employees to communicate early and often, allowing them to identify and resolve issues in a timely manner.” Highlights from the final regulation include: ·       Numerous examples of reasonable accommodations such as additional breaks to drink water, eat, or use the restroom; a stool to sit on while working; time off for health care appointments; temporary reassignment; temporary suspension of certain job duties; telework; or time off to recover from childbirth or a miscarriage, among others. ·       Guidance regarding limitations and medical conditions for which employees or applicants may seek reasonable accommodation, including miscarriage or still birth; migraines; lactation; and pregnancy-related conditions that are episodic, such as morning sickness. This guidance is based on Congress’s PWFA statutory language, the EEOC’s longstanding definition of “pregnancy, childbirth, and related medical conditions” from Title VII of the Civil Rights Act of 1964, and court decisions interpreting the term “pregnancy, childbirth, or related medical conditions from Title VII. ·       Guidance encouraging early and frequent communication between employers and workers to raise and resolve requests for reasonable accommodation in a timely manner. ·       Clarification that an employer is not required to seek supporting documentation when an employee asks for a reasonable accommodation and should only do so when it is reasonable under the circumstances. ·       Explanation of when an accommodation would impose an undue hardship on an employer and its business. ·       Information on how employers may assert defenses or exemptions, including those based on religion, as early as possible in charge processing. More information about the PWFA and the EEOC’s final rule, including resources for employers and workers, is available on the EEOC’s “What You Should Know about the Pregnant Workers Fairness Act” webpage. For more information on pregnancy discrimination, please visit https://www.eeoc.gov/pregnancy-discrimination. The EEOC prevents and remedies unlawful employment discrimination and advances equal opportunity for all. More information is available at www.eeoc.gov. Stay connected with the latest EEOC news by subscribing to our email updates.
    EEOC
    2024年04月19日
  • EEOC
    Exact Sciences 将支付 90,000 美元以和解 EEOC 年龄歧视诉讼 联邦机构指控分子诊断公司及其招聘人员因年龄而拒绝销售职位申请人 丹佛 - 美国联邦机构今天宣布,总部位于威斯康星州麦迪逊的分子诊断公司 Exact Sciences Corporation 将支付 90,000 美元并提供其他救济,以和解美国平等就业机会委员会 (EEOC) 提起的年龄歧视诉讼。 根据 EEOC 的诉讼,Exact Sciences 的第三方招聘人员拒绝了一名 49 岁的销售职位申请人。招聘人员告诉申请人,他“资历过高”,公司正在“寻找资历更浅、能够……在未来几年留在公司的人”。 平等就业机会委员会声称,这种行为违反了《就业年龄歧视法》(ADEA),该法禁止基于年龄的歧视。平等就业机会委员会首先尝试通过诉前调解程序达成和解,然后向美国科罗拉多州地方法院提起诉讼,名为“平等就业机会委员会诉 Exact Sciences Corporation”,案件编号:1:23-cv-00817。Exact Sciences 否认其违反 ADEA。  根据解决诉讼的同意令,Exact Sciences 将向申请人支付 90,000 美元的金钱赔偿,为招聘经理提供有关年龄歧视的额外培训,并确保未来的任何第三方招聘人员了解 Exact Sciences 的政策,以防止在招聘期间出现年龄歧视。招聘过程。  “ADEA 适用于使用第三方招聘人员筛选求职者的雇主,”平等就业机会委员会丹佛办公室主任艾米·伯克霍尔德 (Amy Burkholder) 说。“招聘人员不能随意歧视年龄,也不能拒绝雇用 40 岁以上的求职者,这些求职者可能正在职业生涯中期进行工作转型,并且往往会带来宝贵的先前工作经验。”  平等就业机会委员会凤凰城地区检察官玛丽·乔·奥尼尔表示:“平等就业机会委员会鼓励所有雇主根据工作资格聘用最优秀的申请人,而不是根据对年长或‘资历过高’工人的文化成见来筛选任何申请人。” 有关年龄歧视的更多信息,请访问https://www.eeoc.gov/age-discrimination。 平等就业机会委员会的菲尼克斯地区办事处管辖亚利桑那州、科罗拉多州、犹他州、怀俄明州和新墨西哥州部分地区。 平等就业机会委员会通过执行禁止就业歧视的联邦法律来增加工作场所的机会。更多信息请访问www.eeoc.gov。订阅我们的电子邮件更新,了解最新的 EEOC 新闻。
    EEOC
    2023年12月19日