• HR Technology
    驾驭寒冬:为员工敬业度下降做好准备" "Forrester 预测 2024 年员工体验的寒流将来临 Forrester 的一位专家表示,公司“总体上对员工体验不太感兴趣”,因此很容易成为削减成本或偷工减料的目标。 在大流行导致的人才短缺期间,在投资改善员工体验后,雇主普遍都在缩减开支,这可能会影响员工对工作的感受以及雇主的底线。 Forrester在其《2024 年预测:工作的未来》报告中发现,员工体验将在 2024 年退居二线,从而导致他们所谓的“EX 冬天”。(2023 年,员工和雇主的工作场所都充满了挑战。不幸的是,我们在 2024 年看到了更多同样的情况——员工体验 (EX) 全面衰退,雇主们不再关注这一点。EX 的商业案例仍然比以往任何时候都强大,但许多领导者仍然难以倾听员工的意见并将他们的担忧付诸行动。到 2024 年,我们还将看到人工智能在工作场所的崛起,其中对生成式人工智能的投资激增。在 EX 减少和 AI 增加的环境中提高生产力将是一个核心挑战。) Forrester 未来工作团队副总裁兼首席分析师 JP Gownder 表示,公司“总体上对员工体验不太感兴趣”,因此很容易成为削减成本或偷工减料的目标。提高参与度、生产力和最终增长的战略正在被取消。 例如,Forrester 指出,从 2022 年到 2023 年,表示为内部 DEI 职能提供资金的雇主数量从受访者的三分之一下降到 27%;该公司预计,到 2024 年底,这一比例将进一步下降至 20%。他表示,一些公司将默认勾选一个复选框,表示他们已实现 DEI 目标,而不是真正为对员工产生影响的 DEI 计划提供资金。 高德尔说,原因之一是劳动力市场不再那么紧张。“通常,当员工流失较多或工作进展不顺利而无法留住人才时,雇主会投资于员工体验,”他说,就像“大辞职”期间的情况一样。 现在情况已不再是这样了。当公司“不那么迫切地想留住人才时,他们通常会在人才方面松开油门”。 Forrester 发现,他们可能会花钱,但可能不会以正确的方式花钱:66% 从事软件工作的技术决策者表示,他们将在 2024 年增加对 EX/人力资本管理软件的投资,但这些投资不会充分利用他们的优势。相反,Forrester 预测这些投资将提高人力资源职能的效率,而不是改善 EX 成果。 员工体验的冬天将继续冻住员工 Forrester 表示,2022 年至 2023 年间,员工敬业度已经出现下滑,并将在 2024 年继续下滑。 2022 年至 2023 年间,美国员工敬业度从 48% 下降至 44%,文化能量从 69% 下降至 66%。Forrester 预测,到 2024 年,这些数字将分别下降至 39% 和 64%。 Gownder 表示,员工敬业度作为员工体验的衡量标准“对于生产力、创造力以及激发人们工作中的大部分兴趣和动力至关重要”。“如果你失去了这一点,那么人们就没有全力以赴,也没有充分利用他们的工作。” 他说,这损害了公司的整体利益。“当你取消对员工体验的投资,然后重新削减成本,并将员工仅仅视为资源而不是有价值的合作伙伴时,你的组织就会发现敬业度下降,因此其他事情也会下降。” Forrester表示,从2022年到2023年,员工参与度已经大幅下降,并将在2024年继续下降。 从2022年到2023年,美国的员工参与度从48%下降到44%,文化活力从69%下降到66%。Forrester预测,到2024年,这些数字将分别下降到39%和64%。 在别人盲目跟随时保持独立思考 Gownder补充说,并非所有都失去了。通过反其道而行之,保持积极的投入,可以避免EX的冬天。这意味着要真正投入与员工的互动,而不是削减成本或依赖于虚假的检查清单。 他说:“员工体验论断指出,投资于员工,在以人为中心的体验中提高参与度,降低流失率,提高生产力,也会让客户更加满意,因为快乐的员工会带来快乐的客户。” 他说,对于那些将继续投资于员工体验的公司,他们还应该衡量和理解员工对这些投资的感受。“这两件事往往是相辅相成的。” 而听力部分常常被抛在后面。Forrester 在报告中发现,只有 31% 的业务和技术专业人士认为改善员工体验是首要任务,同时也认为收集员工反馈是他们为提升员工体验而采取的一项关键行动。Forrester 预计到 2024 年这一比例将增至 34%。 原文访问:https://www.hrdive.com/news/is-an-employee-experience-winter-coming/701428/
    HR Technology
    2023年12月07日
  • HR Technology
    How to Strategically Plan a Budget for HR in 2024 The article discusses strategies for planning an HR budget for 2024, emphasizing the need for advanced HR technology and digital tools to enhance employee experience. It highlights the importance of focusing on talent retention due to high attrition rates in Asia and adapting to changes in the workforce market. The article stresses compliance with labor law changes and the need for a data-driven approach to budgeting. It outlines key budget components, including recruitment, training, salaries, HR technology, and employee well-being, to ensure a comprehensive plan for organizational growth and success. As companies brace themselves for 2024, many HR teams are busy preparing comprehensive budgets for the coming year. Fortunately, with a host of cutting-edge HR technology and digital tools available, companies can plan a budget with more resources at their fingertips to better plan for the year ahead, significantly enhancing the overall employee experience. In terms of a direction for 2024, companies are encouraged to channel more efforts towards talent retention, given the high attrition rates across Asia. In an effort to further empower their workforce and improve organisational culture, having the right HR tech is also a crucial consideration. On that note, let’s look at how to create your 2024 HR budget and what to include in it. What’s Most Important in Your 2024 Budget Plan Keeping up with recent advancements for your workforce: Understand how the talent market in 2023 will differ from 2024’s and plan for your manpower accordingly. Consider if there has been a new shift towards or an increased use of AI tools to enhance both employee experience and candidate experience. According to analytics and advisory company Gallup, higher employee engagement translates to increased profitability – 23% more, according to their research. Compare the workforce flexibility levels in your company with that of the overall job market – bearing in mind that there is a greater inclination towards a more flexible workforce, in terms of temporary and contract vs. permanent staffing. Consider any increase in costs due to inflation, as salary (and potentially benefit) increments will have to be made accordingly. A greater focus on talent retention: To be able to maintain a robust and healthy workforce means to prioritise talent retention. With high employee attrition rates and talent retention being a top HR challenge in 2023, a key focus for businesses should be on how to retain their workforce better in 2024. After conducting a thorough review internally, consider looking into programmes, practices and systems that can improve employee satisfaction, provide stronger employee assistance programmes and support, as well as streamline the overall HR experience for your employees. Remaining compliant with labour law changes: Given that 2023 has been a year with many labour law developments across various countries in APAC – such as Malaysia’s massive overhaul of its Employment Act and Singapore’s introduction of the COMPASS framework for Employment Pass applications – it is highly crucial for companies to remain compliant with upcoming labour law changes in all locations, particularly those with a presence in multiple countries. Compliance can come in the form of adhering to minimum wage hikes, new tax brackets, increased number of leave, and so on – all of which can incur additional costs and would need to be accounted for in the HR budget. Additionally, remaining compliant with labour laws ensures there are minimal legal and financial repercussions, leading to a more prudent budget. How Do You Prepare an HR Budget? When you plan a budget for HR, some crucial pointers to have in mind when listing down what to include are: Building a Strategy for Smart Expansion: Consider your company’s expansion plans for 2024 – if any. Coming up with a solid plan if you want to expand in 2024 is crucial, and you can consider a low-cost and minimal-risk option such as an employer of record. According to an article by Yahoo! Finance, in 2023, the worldwide EOR market reached a value of USD 1890.29 million and is projected to grow at a compound annual growth rate (CAGR) of 12.07% over the forecast period, ultimately reaching USD 3745.43 million by 2030. For companies with multiple locations, when revising the budget, HR will look at which locations are now more mature and stable compared to last year to allocate the budget more evenly. Investing in The Right Software and HR Tech: Get acquainted with the latest AI trends in hiring and find out how the right tools can enhance your journey of finding the right people to join your workforce. Integration Options for Different Business Sizes: Speaking of knowing what works for your company size, if you’re a regional company, you’d likely work with a payroll outsourcing provider to streamline your regional payroll. Revisit your current service to see if its integration capabilities are still suited to your business – depending on if your headcount has been expanded or downsized recently. A Data-Driven 2024 budget: A budget that is tailored heavily based on data allows for better foresight, less errors and allows you to make better informed decisions for your businesses. A report by McKinsey Global Institute shows that data-driven organisations are likely to be 19 times more profitable, and 6 times more likely to retain those customers. You can use data from previous budgets to get insights on what to do differently this time.   What are the must-haves in your HR budget? If you’re wondering what a complete 2024 budget should entail, the following list can serve as a general checklist of what to cover: Recruitment and hiring Hiring Agency / Job advertisements Employee assistance programmes Interviews, screening candidates and background checks HCM software management Onboarding procedures Employee relocations Recruitment marketing Talent retention Outplacement Services (if required) Visas and work permits Training and development Employee Certifications Trainer/expert/consultant fees Addressing skills gaps Learning systems Salaries and other benefits Employee salaries Overtime pay Payroll system management and maintenance Insurance & healthcare Other statutory contributions Retirement plans Paid time off Employee bonuses HR Technology HR Information Systems Payroll Outsourcing Systems and Integration costs HR Vendor HR Team Upskilling HR Certifications Workshop and Training budgets for HR team Diversity and Inclusion Increase in diversity hiring Implementation of inclusive hiring practices Employee safety and well-being Employee health Security at work Physical and mental employee well-being Others Employee/employer appraisals and surveys Upkeep of recreational areas in the office Company trips Fitness facilities Safety trainings Some resources to use when you plan a budget for HR: Having a wealth of handy information can help you plan a budget more efficiently. If you’re looking for resources on the latest HR developments across idea, here are a few you might want to look at. Resources Guide to Hiring in Asia – A compilation of in-depth guides for various countries across Asia on how to compliantly hire employees in each country. APAC Labour Law Insider – Quarterly updates on HR legislations across 17 locations in Asia. China Labour Law Updates – Monthly updates on China’s labour laws. Labour Law and Compliance Workshop Webinars – Complimentary webinars on labour law updates across various locations in Asia. Templates and Checklists HR Onboarding Checklist Template Payroll Request For Payroll Template (RFP) Template Handover List Template Layoff Planning Checklist China Personal Information Protection Law HR Compliance Checklist Out of Office Message Template In conclusion, having an HR budget is essential for companies as it provides a structured financial plan to effectively manage and optimise their most valuable asset – their workforce. It ensures that resources are allocated for hiring, training, and retaining employees, ultimately contributing to organisational success and growth. Looking for a HR provider that can offer you HR outsourcing, advisory and HR tech services? At Links, we look forward to providing you with complete HR solutions to drive your organisation. Contact us today for more information!
    HR Technology
    2023年11月28日
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