ShaukhiHashim是The RuMa酒店公寓的董事，有十余年的酒店招聘经验。他提出了几个招聘中的要点，包括人才招聘与企业整体战略的符合，候选人对企业文化的理解，工作环境多样性与包容性，入职流程与留住员工，数据运用与数据分析。对人力资源招聘有很大的参考作用。



For decades, the field of human resources （HR） has evolved to meet the ever-changing needs of businesses and organizations. One of the important functions of the human resources department is staffing. This involves identifying, attracting, selecting, and retaining employees to achieve organizational goals. Over the years, staffing has become increasingly complex, requiring HR professionals to develop insight and experience to effectively meet talent acquisition and management challenges.

As a seasoned HR professional with over a decade of experience in staffing in hospitality, I have faced various challenges and gained important insights that have shaped my understanding of the complexities of HR management.

One of the most important insights I have gained in the staffing domain is the importance of aligning talent acquisition with the organization`s overall business strategy. To be successful, HR professionals must have a deep understanding of the organization's goals and the specific skills and competencies needed to achieve those goals. This requires close collaboration with key stakeholders, including senior leadership, department heads, and hiring managers. By understanding the organization's strategic priorities, HR can ensure that the staffing efforts are aligned with the broader business goals, ultimately delivering a more impactful and purposeful workforce. Unlike other industries, hotels have different departments, each with unique roles and responsibilities. From housekeeping to reception to catering, each department requires different skills and qualifications. As HR professionals, it is important to have a clear understanding of these requirements to effectively recruit the right candidates and place them in the right positions.

In addition to strategic alignment and effective communication, I have learned the value of understanding and driving the organization's culture throughout the hiring process. Culture fit is a critical factor in the long-term success of new hires, and HR professionals must be able to identify and assess candidates who will thrive within the organization's unique work environment. This requires a strong understanding of the organization's values, rules, and expectations, as well as the role of accurately assessing a candidate's cultural alignment throughout the hiring process. This involvement enables tighter demand forecasting and staffing performance, which ultimately leads to greater staff satisfaction and better guest service.

Another important insight I have gained in the staffing domain is the significance of diversity and inclusion in the hiring process. In today's globalized world, organizations must recognize the value of a diverse workforce and its benefits. Diversity in terms of gender, race, ethnicity, age, and background can drive innovation, creativity, and adaptability in the workplace. As an HR professional, it is crucial to ensure that the staffing efforts are inclusive and promote equal opportunities for all candidates. This involves implementing fair and unbiased selection processes, addressing unconscious bias, and actively seeking out diverse talent pools.

Once the right candidates are selected, the onboarding process plays a crucial role in their retention and success within the organization. Providing new employees with a comprehensive orientation program that familiarizes them with the company's culture, policies, and expectations sets them up for success from day one. Ongoing support and development opportunities should also be provided to ensure continuous growth and engagement.

Throughout my experience in the staffing domain, I have also realized the importance of data and analytics in HR management. Tracking and analyzing key metrics, such as time-to-fill, cost-per-hire, and retention rates, can provide valuable insights into the effectiveness of the staffing process. By leveraging data, HR professionals can identify areas for improvement, optimize recruitment strategies, and make data-driven decisions to enhance overall staffing performance.

The staffing domain in HR management is a complex and evolving field that requires HR professionals to have insight and experience to effectively attract, select, and retain talent. Aligning staffing efforts with the organization's business strategy, recognizing the importance of culture fit and diversity, implementing efficient recruitment and selection processes, providing comprehensive onboarding, and leveraging data and analytics are key aspects to consider navigating the challenges and ensure successful staffing outcomes.

SOURCE ManageHR