情商如何增强团队建设企业的成功除了企业策略团队建设等还需要团队成员之间的配合，对于企业来讲，软实力也不容忽视。情商是加强团队建设以及领导力的重要因素之一。高情商的领导和高情商的团队成员能有效避免潜在的时间、精力等的浪费，还能加强部门之间的沟通，提高责任感和团队目标感，有利于创造一个以人为中心的工作氛围。
Emotional intelligence elevates team building by fostering open communication, empathy, and understanding among members. It creates a positive workplace culture, strengthening relationships and contributing to overall team success and well-being.
FREMONT, CA: Emotional intelligence, or EQ, plays a crucial role in team construction and leadership. It involves understanding one's own emotions and reactions while also appreciating and interacting effectively with the emotions of others. Individuals with strong emotional intelligence, marked by humility, empathy, and self-regulation traits, tend to foster smoother communication and build robust relationships. This capacity for emotional intelligence in the workplace enables team members to proactively anticipate and address potential issues, such as conflicts, saving valuable time, energy, and resources crucial for organisational success. Developing emotional intelligence is an ongoing process that improves with practice, contributing significantly to the effectiveness of teams.
Any organisation that wants to succeed must focus on building emotionally intelligent teams. These teams may function best when they have open and effective communication, which is what makes them thrive. The procedure calls for deliberate measures and thorough planning. First and foremost, for team members to appreciate the value of their contributions, they must have a clear grasp of their responsibilities and the group's objectives. Second, creating platforms that support individual opinion expression encourages participation and a sense of ownership. Thirdly, leaders must foster empathy, communication, trust, and respect. Lastly, offering chances for group learning and development inspires the group, improving problem-solving skills and fortifying interpersonal ties. By recognising individual abilities, these actions help teams build emotional resilience.
Building relationships and encouraging candid communication are essential components of a productive team. If team members lack emotional intelligence, it can be challenging to encourage open communication since they may find it difficult to read body language or recognise mood swings. Developing ways that enable individuals to exchange information without fear of repercussions is essential to the success of any team. These tactics should emphasise the significance of having productive discussions where everyone feels heard and supported.
A few examples are one-on-one meetings with team leads, group brainstorming sessions, mentorship initiatives, and promoting more positive comments within the group. Teams can increase trust and connection while increasing productivity at work by implementing these methods.
Encouraging transparency and cooperation among team members is an effective tactic for creating unity and creating prosperous enterprises. Emotional intelligence must be given top priority to successfully build such an environment. Creating an environment where team members can express themselves without worrying about criticism or peer pressure is critical. This can be accomplished using easy strategies like regular talks between management and employees or team-building activities promoting opinion exchange.
Promoting open communication ensures that everyone feels free to share their thoughts, which boosts output overall and gives teams the tools they need to cooperate to achieve objectives. Hence, integrating emotional intelligence into team building is indispensable for fostering a positive and thriving workplace culture. Ultimately, the cultivation of emotional intelligence contributes to team success and also to the overall well-being and satisfaction of team members, creating a foundation for sustained growth and achievement.
Source ManageHR
emotional intelligence
2024年01月29日
emotional intelligence
微软首席人力官Kathleen Hogan：员工如何充分利用人工智能
Kathleen Hogan Chief People Officer at Microsoft [Photo: courtesy of Microsoft]
微软首席人力官 Kathleen Hogan表示，人工智能对我们工作方式的影响将比个人电脑更大。
AI是我们时代的决定性技术，创造了一个巨大的范式转变，它将改变我们的工作方式，影响力甚至超过了个人电脑的引入。我们曾经有一个大胆的愿景，“每个办公桌上、每个家庭里都有一台电脑”，而今天，我们希望在“每个人的口袋里都放一个副驾驶”。
当然，AI的影响也伴随着挑战。我们必须解决关于工作流失、算法偏见以及组织快速培养技能的真实担忧。但最终，我相信AI的潜力太大，不能采取观望态度。
领导者需要创造正确的环境，让AI获得积极的势头。这将需要准备和有意识的方法，以便这些新的AI工具不仅帮助员工提高生产力，而且帮助他们茁壮成长。我建议关注这三个方面，以更快实现这些好处：培养基于敏捷的文化、重新想象我们的工作方式、投资于更深层次的人类技能。
培养基于敏捷的文化
为了充分利用AI的承诺，团队必须保持敏捷。
即使是那些多年来一直在内部使用AI进行数据分析、预测建模和任务自动化的公司，生成性AI也代表着一个重大转变。通过能够理解人类语言、导航大量文档知识并创造内容，更多职能的员工现在可以使用这些AI工具。
一个基于敏捷的文化还将加速组织建立推动AI价值的更广泛基础和最佳实践的能力。我相信，在AI时代培养这样的文化意味着拥抱适应性领导力，领导者必须愿意深入未知。
重新想象工作方式
20世纪80年代和90年代的机器人自动化进步使制造业生产力翻了一番。这不是仅仅通过给工人提供更高效的工具实现的——公司通过重新思考生产技术和重新设计工作流程，优化人与机器之间的流程，实现了机器人自动化的全部价值。
同样，要充分利用AI采用的价值，领导者需要重新想象工作是如何完成的。这始于将工作分解为更小的任务，以确定AI能做什么，以及或者比人类做得更好。除了自动化一些重复或乏味的工作任务，我们还需要确定AI可以如何协助员工处理更复杂和微妙的任务，如研究、写作和分析。
这个想法是让领导者利用这段时间，不仅是自动化流程，而且是与AI一起重新想象流程，寻找新的工作方式。这将最终帮助人们更聪明地工作，而不是更努力地工作，给他们带来更多的精力，并发现更有意义和更令人满意的工作。
关注人类技能
生成性AI已经被训练了大多数人类语言，所以任何人都可以使用它。但就像任何新技术一样，仅仅给人们新工具而不提供使用它们的技能是不够的。
而且，尽管这似乎与直觉相反，人类技能与技术技能一样重要，以有效使用AI。这包括分析判断力、灵活性、情商、创意评估、智力好奇心、偏见检测和处理能力，以及委派任务的能力。
事实上，我们现在发现，基本的管理技能是发掘AI副驾驶的全部潜力的关键。就像委派给人类员工一样，与副驾驶合作需要能够清晰地沟通，设置背景和参数，定义期望，分析结果，并提供反馈。
一个好的起点是根据学科开发AI技能培训和实践。随着我们从自动驾驶AI转向副驾驶AI，对人们来说，仍然扮演飞行员的角色，用批判性的视角评估他们从AI工具中获得的输出是必要的。这包括验证准确性和评估偏见。最终，飞机的船长有责任成功着陆。
我相信，解锁AI的全部潜力是领导者的责任。AI的创新正在以惊人的速度发生。当我们导航AI对工作场所的影响时，组织领导者必须立即开始培育正确的环境，以确保没有人被遗留在后面。仅仅将AI工具放在员工手中是不够的。当我们培养基于敏捷的文化、重新想象我们的工作方式，以及建立获得AI最佳效果所需的人类技能时，我们可以帮助我们的组织和员工在这个新时代中茁壮成长。
对我来说，能够成为这个令人难以置信的时刻的一部分，既令人兴奋又令人振奋。
英文原文来自：https://www.fastcompany.com/90982077/microsofts-chief-people-officer-heres-how-workers-can-get-the-most-out-of-ai
扫一扫
添加客服
