• automation
    什么是Agentic AI？AI Agent如何重塑HR行业？ "Agentic AI"（代理人工智能）是您可能听说过的最新流行语，但实际上这个词在人力资源工作中的应用其实已经有一段时间了！ 但究竟什么是 Agentic AI？它和传统的AI Agent有何区别？2025年是否真的是AI Agent之年？ 特别呈现这篇文章与您分享！ 在人工智能（AI）快速发展的今天，我们已经经历了**预测AI（Predictive AI）和生成式AI（Generative AI）**的兴起，而如今，**Agentic AI（自主智能体AI）**正成为AI的下一个进化阶段。对于HR行业而言，这一技术的到来意味着更加智能的HR系统、自动化的人才管理流程，以及更精准的数据驱动决策。 但究竟什么是Agentic AI？它和传统的AI Agent有何区别？2025年是否真的是AI Agent之年？本文将为你详细解析Agentic AI的核心概念，并探讨它如何改变HR行业。 1. 什么是Agentic AI？ Agentic AI（自主智能体AI）是一种具备自主行动能力的人工智能技术，它不仅能像生成式AI一样回答问题、生成内容，还能自主感知环境、推理分析、执行任务，并从反馈中不断优化自身能力。 相比于传统的AI系统，Agentic AI最大的不同在于： 自主性（Autonomy）：无需人工干预，AI代理可以独立完成任务，例如审核候选人简历、优化招聘流程等。 适应性（Adaptability）：AI能够根据反馈不断优化决策，例如HR系统可以自动调整绩效评估标准，以适应不同部门的需求。 目标导向（Goal Orientation）：Agentic AI可以自主制定目标，并推理如何达成这些目标，例如自动匹配候选人与职位，提高招聘效率。 2. AI Agent vs. Agentic AI：有什么区别？ 在HR行业中，我们常见的AI Agent（AI代理），例如智能客服或自动化面试助手，已经在许多企业得到应用。但与Agentic AI相比，传统AI Agent仍然具有局限性。 举个例子： AI Agent：只能回答员工关于公司福利的常见问题，比如“今年的年假政策是什么？” Agentic AI：不仅能回答问题，还能主动分析员工的休假情况，自动推荐合适的休假时间，并结合公司政策优化排班，确保业务顺利运行。 3. Agentic AI如何改变HR行业？ 随着Agentic AI的发展，HR的许多日常工作将发生巨变。以下是几个关键应用场景： （1）智能招聘与人才管理 Agentic AI可以帮助HR从简历筛选、面试安排到人才匹配实现全流程自动化。 ? 自动筛选简历：AI代理可通过自然语言处理（NLP）分析海量简历，并根据职位要求筛选最匹配的候选人。? 优化招聘流程：Agentic AI能够自主调整招聘策略，例如根据市场趋势调整岗位描述，优化招聘渠道，提高人才获取效率。? 智能面试安排：AI代理可以结合面试官和候选人的日程，自动安排面试，并实时调整时间，减少HR的重复沟通工作。 （2）绩效评估与员工发展 HR部门可以利用Agentic AI来优化绩效考核体系，并制定个性化的员工成长路径。 ? 智能绩效评估：AI代理可实时分析员工的工作数据，提供个性化绩效反馈，帮助管理者更公平地评估员工表现。? 个性化职业发展：Agentic AI可以分析员工的职业路径，自动推荐合适的培训课程或晋升机会，帮助企业留住优秀人才。 （3）员工体验与组织管理 AI可以提高员工满意度，并优化组织架构，提高整体效率。 ? 智能员工助手：AI代理可以主动提醒员工提交报销单、更新考勤信息，甚至预测员工的离职风险，并提前采取措施留住人才。? 企业文化管理：AI可以分析员工情绪，帮助HR团队制定更合适的企业文化建设方案。 4. 为什么2025年是“AI Agent之年”？ 2025年，Agentic AI的应用将迎来爆发式增长，这主要得益于以下三大趋势： （1）AI技术的成熟与算力提升 随着大模型（如ChatGPT、NVIDIA NeMo）的不断升级，AI的推理能力越来越强，使得Agentic AI在HR场景下更加实用。 （2）企业数字化转型加速 全球范围内，企业正在加快HR数字化转型。Agentic AI能够帮助HR团队自动化重复性工作，让HR更专注于战略性任务，因此将被广泛应用。 （3）人才市场变化与HR挑战 后疫情时代，企业面临招聘难、员工流动性增加等挑战。Agentic AI可以通过智能化的人才管理系统，提高招聘效率、优化员工体验，并降低HR工作负担。 ? 预测：到2025年，超过50%的企业将引入Agentic AI，以优化HR管理流程。 5. HR如何准备迎接Agentic AI时代？ 2025年将是AI Agent之年，HR行业必须抓住这一变革机遇。以下是HR团队可以采取的三大行动： ✅ 学习Agentic AI相关知识，关注AI在HR领域的应用趋势，如AI招聘、智能绩效管理等。✅ 尝试小规模部署AI代理，比如在员工服务、招聘管理等领域测试AI解决方案。✅ 与AI厂商合作，寻找适合企业的AI解决方案，如NVIDIA、微软、谷歌等提供的Agentic AI技术支持。 HR的未来，不只是管理人，更是管理智能体！Agentic AI将成为HR行业的重要助手，助力企业迈向智能化管理新时代！ ? RAIHR倡导：实施负责任的AI（Responsible AI in HR, RAIHR） 随着Agentic AI在HR行业的广泛应用，我们必须关注AI的伦理、安全和公平性问题。**RAIHR（Responsible AI in HR）**倡导企业在引入Agentic AI时，遵循以下三大原则，确保AI技术的透明性、公平性和责任性： ✅ 透明性（Transparency）：确保AI决策过程可解释，HR能够理解AI的筛选标准、考核指标，避免“黑箱”决策。✅ 公平性（Fairness）：AI招聘和绩效评估应避免算法偏见，确保候选人和员工得到公平、公正的对待。✅ 责任性（Accountability）：AI在HR领域的应用应遵循合规要求，确保数据安全，并提供人工复核机制，避免AI错误影响员工职业发展。 Agentic AI的未来，不仅是效率与智能的提升，更应是“负责任的AI”！HR行业需要共同努力，确保AI技术真正惠及企业与员工，让AI成为推动组织可持续发展的正向力量！ ?? 总结：Agentic AI将彻底改变HR工作方式 ? AI Agent vs. Agentic AI：传统AI Agent只是执行预设任务，而Agentic AI能自主学习、推理和优化。? HR应用场景：Agentic AI将在招聘、绩效评估、员工体验等方面发挥巨大作用。? 2025年是AI Agent之年：技术突破、企业数字化转型、HR挑战推动Agentic AI的全面应用。 ? 实施负责任的AI（Responsible AI in HR, RAIHR）我们必须关注AI的伦理、安全和公平性问题 未来，HR不再是“人力资源管理者”，而是“AI智能管理者”！准备好迎接这场AI革命了吗？ ?  
    automation
    2025年03月16日
  • automation
    麦肯锡：AI赋能职场，企业如何跨越管理障碍，实现智能化未来？员工对 AI 的适应速度远超领导层的预期 AI 如何重塑职场？ 人工智能（AI）正在以惊人的速度重塑职场生态，许多企业正试图利用 AI 提高生产力、优化决策流程并增强市场竞争力。然而，AI 技术的广泛应用远非一蹴而就，企业的 AI 部署不仅涉及技术升级，更考验管理者的战略眼光和执行力。 麦肯锡的《Superagency in the Workplace》 这份报告深入研究了 AI 在职场中的应用现状，基于对 3,613 名员工和 238 名 C 级高管 的调查，揭示了企业在 AI 落地过程中的机遇与挑战。报告认为，AI 在职场的变革潜力堪比蒸汽机之于工业革命，但当前的最大障碍并非技术问题，而是领导层的行动力不足。 尽管 92% 的企业计划在未来三年增加 AI 投资，但只有 1% 认为自己 AI 发展成熟，表明大多数企业仍停留在 AI 试点阶段，尚未实现全面部署。更值得注意的是，报告发现员工对 AI 的接受度远超管理层的预期，但企业的 AI 发展速度依然滞后。领导者的犹豫和执行力缺失，正成为 AI 规模化应用的最大瓶颈。 本文将从员工接受度、领导层挑战、组织架构变革、AI 治理、商业价值实现等多个维度，介绍报告的核心观点，并补充对 AI 发展的进一步思考。 一、员工比领导更快接受 AI，企业行动缓慢 报告的核心发现之一是：员工已经在积极使用 AI，而领导者仍然低估了 AI 的普及度。 数据显示： 员工使用 AI 的频率比领导层预期高出 3 倍，但许多企业尚未提供系统性培训； 70% 以上的员工认为 AI 在未来两年内将改变至少 30% 的工作内容； 94% 的员工和 99% 的高管都表示对 AI 工具有一定熟悉度，但只有 1% 的企业认为 AI 应用已成熟。 这一现象表明，AI 在企业中的主要障碍并非员工适应能力，而是管理层的滞后决策。许多企业高管仍然停留在探索 AI 价值的阶段，而员工已经在日常工作中广泛使用 AI 工具，如自动生成文档、数据分析、代码编写等。员工在推动 AI 发展方面的主动性，远远超出管理层的认知。 然而，企业未能为员工提供足够的 AI 培训和资源，导致 AI 的应用仍然停留在浅层次，难以转化为真正的生产力提升。例如，48% 的员工认为 AI 培训是 AI 规模化应用的关键，但许多公司仍未建立 AI 学习机制。企业如果不采取措施缩小这一认知鸿沟，可能会错失 AI 带来的长期竞争优势。 二、AI 领导力挑战：速度焦虑与执行落差 尽管 AI 的发展潜力巨大，但报告指出，47% 的企业高管认为公司 AI 发展过于缓慢，主要原因包括： AI 技术成本的不确定性：短期 ROI（投资回报率）难以量化，导致企业不敢大规模投资； AI 人才短缺：AI 相关技术人才供不应求，企业缺乏相应的招聘和培养体系； 监管与安全问题：企业在数据隐私、算法透明度等方面的担忧阻碍了 AI 落地。 这种“速度焦虑”让企业在 AI 发展过程中陷入试点—停滞—观望的循环： 试点阶段：部分企业已启动 AI 试点项目，如客服自动化、数据分析等； 停滞阶段：由于短期收益不确定，试点项目难以规模化推广； 观望阶段：企业倾向于等待行业先行者经验，而非主动探索 AI 的商业价值。 报告强调，AI 的落地不仅是技术问题，更是企业管理问题。领导者需要具备更强的战略决心，加快 AI 投资，并明确 AI 在企业中的角色，才能真正推动 AI 规模化应用。 三、如何实现 AI 规模化落地？ 1. AI 人才培养 AI 的大规模应用依赖于系统性的 AI 人才培训。然而，报告发现，近一半的员工认为企业提供的 AI 支持有限。企业需要采取措施： 建立 AI 培训体系，涵盖 AI 基础知识、业务应用和 AI 伦理等内容； 推广 AI 试点项目，让员工亲身参与 AI 工具的开发和使用； 设立 AI 激励机制，鼓励员工利用 AI 提升工作效率。 2. 组织架构调整 AI 不能仅仅作为 IT 部门的创新项目，而应当成为企业整体战略的一部分。报告建议： 设立 AI 战略委员会，确保 AI 发展与企业长期战略保持一致； 推动 AI 在各业务部门落地，提升 AI 在实际业务流程中的应用深度； 强化 AI 风险管理，确保 AI 应用在数据安全和监管方面的合规性。 3. AI 治理：平衡速度与安全 虽然 AI 带来了极大的商业价值，但报告指出，企业在 AI 治理方面仍存在诸多挑战： 51% 的员工担心 AI 可能带来的网络安全风险； 43% 的员工关注 AI 可能导致的数据泄露； 企业需要建立 AI 伦理标准，确保 AI 透明、公正、合规。 四、AI 时代的商业价值：企业如何真正实现 ROI？ 尽管企业对 AI 充满期待，但报告显示，目前仅 19% 的企业 AI 投资带来了 5% 以上的收入增长，表明大多数企业的 AI 应用尚未转化为可观的商业回报。为了提升 AI 价值，企业需要： 从“技术驱动”转向“业务驱动”，确保 AI 应用直接创造商业价值； 优化 AI 目标设定，明确 AI 在核心业务中的定位； 加强 AI 应用场景探索，特别是在客户服务、供应链管理等高回报领域进行深入部署。 AI 成败的关键在于管理层 AI 的成功不仅依赖技术本身，更取决于企业领导者的执行力和战略眼光。企业若要真正迈向 AI 时代，需要： 加速 AI 战略落地，推动组织变革； 加强 AI 人才培养，提高员工 AI 适应能力； 建立 AI 治理体系，确保 AI 安全合规发展。 在 AI 时代，最危险的不是迈得太快，而是思考得太小、行动得太慢。 附录：《Superagency in the Workplace》 下载
    automation
    2025年03月14日
  • automation
    David Green: The best HR & People Analytics articles of February 2025 2025年2月的 Data Driven HR Monthly 深入探讨了影响未来HR战略的关键趋势，涵盖了混合办公、AI驱动的技能管理、组织设计以及人力资源分析的最新发展。 麦肯锡提出了一种全新的HR运营模式，强调**“人力资源战略家、数据科学家和技术专家”** 的三位一体架构，以增强HR的战略影响力。同时，世界经济论坛（WEF）发布了**《全球技能分类法工具包》**，推动企业采用通用的技能语言，以提升人才管理能力。 另一个重要议题是任务智能（Task Intelligence），TechWolf的研究表明，企业应关注员工实际执行的任务，而不仅仅是他们具备的技能。这种方法有助于精准规划人才需求、优化招聘和培训，并挖掘自动化机会，以提升企业效能。 此外，混合办公和多样性、公平性、包容性（DEI）等议题正日益被政治化。美国最新数据表明，2025年1月仍有29%的工作日为远程办公，但企业对重返办公室（RTO）的讨论持续升温。随着AI的发展，HR部门如何平衡企业需求与员工期望，将成为未来几年最重要的挑战之一。 本期还关注了HR科技市场的发展，例如Gartner对2025年首席人力官（CHRO）的三大战略优先事项，以及AI在HR转型中的应用案例。对于希望在人力资源管理中充分利用数据和科技的HR领导者来说，本期内容不容错过！ February is supposed to be the shortest month but the 2025 version felt conspicuously long. We may be living in a post-truth world but it is an irrefutable fact that it was Ukraine that was invaded just over three years ago by 150,000 Russian troops. The Ukrainian people - and Volodymyr Zelenskyy - need to be supported not disparaged. Compiling this month’s edition of the Data Driven HR Monthly proved to be a welcome distraction from geopolitics, even if two hitherto work topics that are increasingly being politicised - hybrid work and diversity, equity and inclusion - feature prominently. Other selections include a fresh take on the HR operating model from McKinsey, which is founded upon a strategic triumvirate of people strategists, people scientists, and people technologists. Look out also for a Global Skills Taxonomy toolkit from the World Economic Forum, as well a list of 20 global people analytics influencers, which was compiled using active ONA data. Enjoy! This edition of the Data Driven HR Monthly is sponsored by our friends at TechWolf Are we looking at skills the wrong way? AI and automation are reshaping work. By 2028, one-third of enterprise software will automate tasks and decisions (Gartner), and McKinsey estimates this could add 1.2% to annual GDP growth. Yet, 92% of HR leaders say (Gartner) they don’t have reliable data on the skills of their workforce. The challenge is clear: How do we ensure skills evolve as fast as work itself? Which skills actually drive business value? How can companies align business and talent strategies with real work? Most organizations track skills through self-reports, manager assessments, and outdated frameworks. An AI data layer like TechWolf revolutionizes that issue. But skills alone don’t tell the full story—tasks do. "Skills tell us what someone càn do, tasks tell us what they actually do" says Jeroen Van Hautte ?, TechWolf’s CTO & Co-Founder, "They explain why those skills are needed and what value they bring." So to understand skills, we need to understand work itself. That’s where Task Intelligence comes in. By analyzing real work data—from projects, collaboration tools, and enterprise systems—Task Intelligence connects skills to actual work, giving companies a real-time, unbiased view of workforce capabilities. Organizations using task intelligence to gain insights in the skills of their workforce can: Plan workforce needs with confidence Target learning & development where it matters Improve hiring by focusing on real skills Identify automation opportunities to free up time for high-value work Curious to see how task intelligence and AI-powered skills insights are shaping the future of work? Dive into our latest insights: ? How TechWolf Bridges Skills and Work ? Exploring the Task-Skill Connection TechWolf helps large enterprises understand the skills they have, the skills they need, and how to manage the gap in between—powered by AI. To explore how TechWolf’s AI can help your organization, reach out at hello@techwolf.ai or visit techwolf.ai. To sponsor an edition of the Data Driven HR Monthly, and share your brand with more than 140,000 Data Driven HR Monthly subscribers, send an email to dgreen@zandel.org. FEBRUARY ROAD REPORT In the last week of February, I had the privilege of chairing the second People Analytics World event in Zürich, which Ralf Buechsenschuss perfectly captures in his key takeaways and learnings.  Thanks to Barry Swales and his team for organising a great two days. From Zürich, I am now heading to New York where Jamie Nevshehir and his team at NBC Universal are hosting a peer meeting for members of the Insight222 People Analytics Program®. It promises to be an enthralling two days with more than 70 people analytics professionals attending and a line-up of speakers including: Dawn Klinghoffer, Geetanjali Gamel, Anshul Sheopuri and Jeremy Shapiro. Also in March, I’m looking forward to delivering keynotes at HiBob’s Heartcore HR Live event in London on March 13, as well as the Workhuman Live Forum, also in London on March 19. I hope to see some of you there. February also saw the acquisition of eqtble by Paradox - congrats to Adam Godson, Gabe Horwitz, Joseph Ifiegbu and all concerned. Share the love! Enjoy reading the collection of resources for February and, if you do, please share some data driven HR love with your colleagues and networks. Thanks to the many of you who liked, shared and/or commented on January’s compendium. If you enjoy a dose of curated learning (and the Digital HR Leaders podcast), the Insight222 newsletter: Digital HR Leaders newsletter is usually published every other Tuesday – subscribe here – and read the latest edition. HYBRID, GENERATIVE AI AND THE FUTURE OF WORK PHIL KIRSCHNER - McKinsey On Return To Office: Leaders Are Focused On The Wrong Thing | AARON DE SMET, BROOKE WEDDLE, BRYAN HANCOCK, MARIN MUGAYAR-BALDOCCHI, AND TAYLOR LAURICELLA - Returning to the office? Focus more on practices and less on the policy | NICK BLOOM - There are lies, damned lies and statistics | NICK BLOOM - The Future of Working from Home Leaders must stop obsessing over where work gets done and start improving how it gets done. February’s edition of the Data Driven HR Monthly has to start with this debate on RTO and hybrid. As Phil Kirschner’s article in Forbes explains, McKinsey has been publishing the findings of its ‘talent trends’ research through six studies since 2021. He observes that one clear trend has emerged: “The tension between where employees work and how effectively work gets done has been growing.” The latest McKinsey study finds that there was a surge in RTO from 2023 to 2024, with the proportion of mostly in-person workers (those working in person at least four days a week) doubling to 68 percent, from 34 percent in 2023. In his LinkedIn post citing Mark Twain’s infamous quote, Nick Bloom, who tracks work arrangements and attitudes monthly – see wfhresearch.com – questions the McKinsey data, explaining why he believes it is flawed and has both recall and sample biases. Bloom provides alternative data sources, which find that in January 2025, 29% of paid days in the US were work-from-home days (see FIG 1). Bloom’s supposition is that McKinsey may have felt pressurised by clients that want the narrative that work from home is failing in the media. One hopes that’s not the case, particularly as the main message the authors of the McKinsey article (Aaron De Smet, Brooke Weddle, Bryan Hancock, Marino Mugayar-Baldocchi and Taylor Lauricella) appear to be making is that: “The working model is far less important than the work environment leaders create.” They highlight five core practices to help firms implement a policy that fits their culture: collaboration, connectivity, innovation, mentorship, and skill development (see FIG 2). With the increasing politicisation – and even weaponisation by the new US Administration - of work topics such as flexible working and DEI, expect more debates like this as the year continues to unfurl. FIG 1: About 29% of Paid Days in the US in January 2025 Were Work-From-Home Days (Source: WFH Research) FIG 2: Employees’ ratings of their organization’s maturity in five practices by working model (Source: McKinsey) CALLUM MCRAE AND SAMUEL BAMIDELE - Redefining workplace flexibility: Harmonizing corporate culture and employee satisfaction | KIM PARKER - Many remote workers say they’d be likely to leave their job if they could no longer work from home | BRIAN ELLIOTT, ANNIE DEAN, AND KEVIN OAKES – Navigating the Return-to-Office, Hybrid and Remote Landscape Three more resources to help readers of the Data Driven HR Monthly navigate the latest research, challenges and discussions on flexible working. (1) Callum McRae and Samuel BAMIDELE present the key findings from WTW’s 2024 Workplace Flexibility Pulse Survey. One finding is that while 50% of 1,200 companies who participated in the study have policies in place requiring employees to be in the office for two to four days per week, the actual number of in-person days per week is lower (see FIG 3). (2) Similar to the WTW study, which also highlights the risk of employee attrition if companies fail to balance employer and employee needs, Kim Parker presents data from the Pew Research Center, which finds that nearly half of workers who currently work from home some of the time would likely leave if they were no longer able to do so (see FIG 4). (3) Finally, I highly recommend tuning into a recent The Institute for Corporate Productivity (i4cp) webinar, which saw Brian Elliott, Annie Dean, Kevin Oakes, and host Tom Stone get into the complexities of RTO, hybrid and remote work strategies. Topics covered included workplace design, how AI can augment human potential, and how blanket RTO mandates erode trust and engagement. FIG 3: In-office-days required vs. actual by country (Source: WTW) FIG 4: Source: Pew Research Center HANNAH MAYER, LAREINA YEE, MICHAEL CHUI, AND ROGER ROBERTS - Superagency in the workplace: Empowering people to unlock AI’s full potential Almost all companies invest in AI, but just 1 percent believe they are at maturity. The biggest barrier to scaling is not employees—who are ready—but leaders, who are not steering fast enough. Inspired by Reid Hoffman’s book Superagency, this new report from McKinsey asks a similar question: How can companies harness AI to amplify human agency and unlock new levels of creativity and productivity in the workplace? Perhaps the standout conclusion is that employees are ready for AI but that the biggest barrier to success is leadership. The report is presented in five chapters. (1) An analysis of the rapid advancement of technology over the past two years and its implications for business adoption of AI. (2) The attitudes and perceptions of employees and leaders, with the former three times more likely than leaders realise to believe that AI will replace 30 percent of their work in the next year. (3) An examination of the need for speed and safety in AI deployment, with half of employees worrying about AI inaccuracy and cybersecurity risks. (4) A look at how companies risk losing ground in the AI race if leaders do not set bold goals. (5) Guidance on what is required for leaders to set their teams up for success with AI: “The challenge of AI in the workplace is not a technology challenge. It is a business challenge that calls upon leaders to align teams, address AI headwinds, and rewire their companies for change.” Finally, the article poses three questions each for leaders and employees to meet their AI future (see FIG 5). If you enjoy the article, I also recommend diving into AI in Action, an interactive four-part learning journey featuring Reid Hoffman and Lareina Yee, one of the authors of the McKinsey report. (Authors: Hannah M. Mayer, Lareina Yee, Michael Chui, and Roger Roberts). FIG 5: Questions to shape a company’s AI future (Adapted from McKinsey) FELIPE JARA - The Reality Check: Making AI in HR Actually Work While 75% of organisations are still in early stages of AI adoption, those taking a systematic, process-led approach will see remarkable results - from 40% efficiency gains to fundamental transformations in how HR operates. In his comprehensive and illuminating article, Felipe Jara analyses AI transformation in HR, breaking it down into four sections: (1) The Reality Check, which examines some of the barriers holding HR back: capability, financial constraints, delivery limitations, and technology. (2) The Process Revolution, examining the promise. With cases studies from the likes of Mastercard, IBM and Stanford Health Care, and how AI can augment the employee lifecycle (see FIG 6). (3) The Maturity Journey, which presents a maturity model from Deloitte and provides guidance on how to move forward. (4) The Implementation Framework, presenting a four-step approach to enabling AI in HR. FIG 6: The AI-Augmented Talent Lifecycle (Source: Felipe Jara) PEOPLE ANALYTICS ANDREW PITTS, MATTHEW DIABES, RICHARD ROSENOW AND STEPHANIE MURPHY - Top 20 People Analytics Influencers and more from the PANC Whilst I always appreciate being included on ‘influencer’ lists, most are wholly subjective and compiled using little or no data. This makes the People Analytics Network Census (PANC), all the more interesting. The initiative, which is the brainchild of Andrew Pitts, Matthew Diabes, PhD, Richard Rosenow and Stephanie Murphy, Ph.D., uses active organisational network analysis to map the global people analytics network. The results, which are based on more than 450 participants, are presented in five groups: (1) Top 20 Overall People Analytics Influencers, (2) Top 3 Networking Influencers, (3) Top 3 Mentorship Influencers, (4) Top 3 Technical Influencers (5) Top 10 Influencers from Outside of the United States. It’s a real honour to be included in the first list. Congrats to all those selected – many of whom I count as friends, colleagues and inspirations: Al Adamsen, Alexis Fink, Amit Mohindra, Andrew Pitts, Cole Napper, Dave Ulrich, Dawn Klinghoffer, Heather Whiteman, Ph.D., Ian OKeefe, John Boudreau, Josh Bersin, Mark H. Hanson, Michael Arena, Michael M. Moon, PhD, Patrick Coolen, Richard Rosenow, Rob Cross, Stacia Sherman Garr, Stephanie Murphy, Ph.D., Annika Schultz, Barry Swales, Greg Pryor, Lexy Martin, Michelle Deneau, Kevin Erikson, Kevin S., Michael Walsh, PhD, Adam McKinnon, PhD., David Shontz, Jaap Veldkamp, Kinsey Li, Leopoldo Torres, Ludek Stehlik, Ph.D., Martha Curioni, Rafael Uribe, Sanja Licina, Ph.D. MCKINSEY - What makes product teams effective? In episodes of the Digital HR Leaders podcast with leaders such as Ian OKeefe (here) and Aashish Sharma (here), we’ve talked about the importance of productisation in people analytics. Moreover, Insight222’s 2024 People Analytics Ecosystem study found that ‘analytics at scale’ teams (those teams that turn an insight, prediction, or algorithm into a product) have emerged as a core capability in the people analytics function of Leading Companies. As such, this article by Santiago Comella-Dorda, Vik Sohoni, Arun Sunderraj, Dan Gardner, and Lauren Gingerich McCoy for McKinsey is required reading for people analytics leaders. They analysed data from 1,700 teams, to measure how five capabilities (strategy, structure, people, process, and technology) impact four main outcomes (effectiveness, speed, productivity, and quality). This article focuses on the key capabilities required for three sub-outcomes of effectiveness: (1) Delivery predictability, (2) Value realisation (see FIG 7), and (3) Team engagement. FIG 7: The ten key capabilities of value realisation in product teams (Source: McKinsey) HELEN FRIEDMAN - Early Trends Influencing People Analytics Agendas In 2025 | BEN BERRY - The Rise of External Talent Intelligence as a Strategic Priority | DAVID BOYLE - Beyond Build-Buy-Borrow: "Blend" Emerges as a Pillar of Workforce Strategy | HESHAM AHMED - The three pillars of competitive advantage in data & analytics In each edition of the Data Driven HR Monthly, I feature a collection of articles by current and recent people analytics leaders. These are intended to act as a spur and inspiration to the field. Four are highlighted in this month’s edition. (1) Helen Friedman walks through three topics shaping many current people analytics agendas: workforce planning, AI in relation to skills and pay equity, and using data to drive decisions around turnover, pay and managing uncertainty. (2) Ben Berry explains why the use of external talent intelligence data by organisation is rising sharply, how they’re using this data and what we can expect to see in the future. (3) David Boyle writes on the emergence of ‘blend’ as a fourth pillar of workforce planning: “Workforce strategy and AI strategy have the potential to trip over each other if they are not synchronized.” (4) Hesham Ahmed outlines three ways data and analytics can drive competitive advantage: superiority of information, insight and action (see FIG 8): “Superiority of action: it is not sufficient to know something that others don’t. It is the ability to act on that information or insight that leads to an advantage or edge.” FIG 8: Three pillars of competitive advantage in data and analytics (Source: Hesham Ahmed) THE EVOLUTION OF HR, LEARNING, AND DATA DRIVEN CULTURE ASMUS KOMM, FERNANDA MAYOL, NEEL GANDHI, SANDRA DURTH, AND JASMIN KIEFER - A new operating model for people management: More personal, more tech, more human Organizations that excel in both people development and financial performance are four times as likely as peers to outperform financially and one and a half times as likely as peers to remain top tier year on year. In the last three years, the most popular resource I have shared on LinkedIn, with over 1m views is McKinsey’s 2022 article, HR’s new Operating Model. The sequel is likely to drive just as much interest. In this article, which I was grateful to be invited to contribute to, the McKinsey team of Asmus Komm, Fernanda Mayol, Neel Gandhi, Sandra Durth, and Jasmin Kiefer explore a new vision of people management, centred on hyper-personalising the employee experience. Their findings conclude that that only about 20 percent of the most strategic activities in today’s HR portfolios will remain with two-thirds of current HR tasks being automated to a large degree (see FIG 9). They also outline the core elements of the operating system required to turn their vision into reality encompassing (1) Establishing a strategic triumvirate of people strategists, people scientists, and people technologists, (2) Streamlining the people operating model: more strategic, more fluid, and more tech-enabled (see FIG 10), and (3) Mastering complexity with technology. The authors also set out concrete steps organisations can take to implement a new people operating system. These steps include the need to experiment, a focus on continuous improvement and an onus on scaling what works. FIG 9: Two-thirds of today’s people management processes can be largely automated (Source: McKinsey) FIG 10: The future operating model for people management will be more strategic, fluid and tech-enabled (Source: McKinsey) GARTNER - Top 3 Strategic Priorities for Chief HR Officers CHROs are navigating a complex landscape shaped by several key trends. CEOs prioritizing growth through transformation, AI deployment challenges and shifting labor market pressures on talent strategies are influencing how the best organizations are leading HR to achieve business goals. New research from Gartner identifying the three top CHRO focus areas for 2025: (1) Elevating HR’s impact on the organisation’s growth strategy. (2) Building a deep bench of change leaders. (3) Creating a future-ready workforce. The report provides a deep-dive on the three priorities with guidance and methodologies on how to drive success in each, such as the Talent Risk Assessment Heat Map (see FIG 11). The report also contains a powerful section on the new capabilities required by chief people officers (see FIG 12) and HR professionals. A must-read. FIG 11: Example Talent Risk Assessment Heat Map (Source: Gartner) FIG 12: Model of a World-Class CHRO (Source: Gartner) DAVE ULRICH AND ROBERT DAVID - How HR Can Help Deliver Both Market Share and Customer Share through Human Capability The evidence shows that when HR engages customers in talent, organization, leadership, and HR department initiatives, both market share and customer share improve. What role can chief human resources officers play in helping their organisations to increase customer share while building market share? In their article, Dave Ulrich and Robert David outline five specific steps CHROs can take, which together demonstrate how HR can move from its traditional support role to help drive customer relationships and business growth: (1) Identify targeted customers – focus human capability investments on these. (2) Track customer share. (3) Define customer connection. (4) Engage with target customers (see FIG 13), and (5) Change HR conversations. For more on why and how HR professionals can increase their engagement with customers, do listen to Dave in discussion with Stacia Garr and me on this episode pf the Digital HR Leaders podcast: How HR Can Create Stakeholder Value and Drive Organisational Growth. FIG 13: Ways to connect and engage with customers (Source: Dave Ulrich and Robert David) WORKFORCE PLANNING, ORG DESIGN, AND SKILLS-BASED ORGANISATIONS WORLD ECONOMIC FORUM - Global Skills Taxonomy Adoption Toolkit: Defining a Common Skills Language for a Future-Ready Workforce Skills and talent shortages are critical challenges hindering economic growth, limiting business opportunities, and curbing individual potential. As technology rapidly advances and economic landscapes continue to shift, a common skills language is urgently needed to bridge gaps and enable workforce transformation. The World Economic Forum is spoiling us thus far in 2025. Not content with publishing the barnstorming Future of Jobs 2025 report, they have also released the Global Skills Taxonomy Adoption Toolkit, which will be a boon for workforce planners and people analysts everywhere. The toolkit is designed to equip leaders with actionable steps, evidence-based insights, and real-world case studies to adopt a common skills language and embed skills-first approaches into talent management strategies. Contents include (1) reasons for adopting a common skills taxonomy, (2) a Global Skills Taxonomy roadmap comprised of three phases (see FIG 14), and (3) key insights and methodologies for implementing each phase. Kudos to the authors - Neil Allison, Ximena Játiva, and Aarushi Singhania along with a stellar cast of contributors including Peter Brown MBE, Simon Brown ??, Shannon Custard, Soon Joo Gog, Kelli Jordan, and Jan Meyer. FIG 14: Global Skills Taxonomy adoption roadmap (Source: World Economic Forum) EMPLOYEE LISTENING, EMPLOYEE EXPERIENCE, AND EMPLOYEE WELLBEING IT SURVEY GROUP - The Future of Feedback: Trends Shaping Employee Listening in 2025 AI and technology advancement are game changers for the listening and survey space. They will allow us to synthesize and interpret data – particularly qualitative data – with unprecedented speed and complexity What are the key trends shaping the evolution of employee listening? Who better to ask than practitioners at the forefront of this important work. In their article, members of the IT Survey Group – including Megan Sherman, Ph.D., Kristin Saboe, Ph.D., Sophie Horneber, Anthony Ariano, Caitie Jacobson Mikulis, David Koch, Kellie Roberts, M.A., Stephanie Andel, PhD, and Robyn Petree-Guzman, Ph.D. present five trends shaping employee listening in 2025 (see FIG 15): (1) Supercharging sentiment, (2) “Silent” signaling, (3) Synergising surveys, (4) Guiding greatness, and (5) Refining the rhythm. FIG 15: Top five trends for employee listening (Source: IT Survey Group) NICK LYNN - Proactive Accountability: Turning Employee Insights into Action Proactive accountability is more than just a practice — it’s a cultural commitment to transforming insights into meaningful action. It thrives on clear ownership, well-defined goals, and unwavering transparency. Nick Lynn uses the concept of ‘proactive accountability’, which is commonplace in health and safety work, to solve the habitual challenge of turning insights gathered from employee listening work into meaningful actions (see FIG 16). Nick examines some of the common challenges from moving from insight to action such as the lack of a framework to prioritise feedback, slow decision-making, and poo communication. He explains why proactive accountability matters and how to foster it including developing a structured framework, assigning clear ownership, setting measurable goals, leveraging technology, building a community of change leaders, and celebrating success. FIG 16: Proactive accountability (Source: Nick Lynn) LEADERSHIP, CULTURE, AND LEARNING DARRELL RIGBY AND ZACH FIRST – The Power of Strategic Fit Companies that excel at creating stakeholder value attract and retain the most valuable stakeholders, gaining a competitive advantage. In their article for Harvard Business Review, Bain partners Darrell Rigby and Zach First how to create a cohesive strategy that unleashes the power of ‘strategic fit’, which they define as: “Strategic fit is the degree of alignment and amount of synergy in a company’s business system.” They identify seven strategic factors: (1) the mental model, (2) purpose and ambitions, (3) stakeholder value creation, (4) macro forces, (5) markets and products, (6) competitive advantages, and (7) the operating model. They explain how aligning them generates beneficial multiplier effects, and – especially relevant for HR and people analytics professionals – demonstrate how creating value for employees and other stakeholders leads to higher returns (see FIG 17). FIG 17: Strategic Fit Leads to Higher Returns (Source: Bain) ANNE MCSILVER | LINKEDIN – Workplace Learning Report 2025: The rise of career champions Learning combined with career development — leadership training, coaching, internal mobility, and more — accelerates the flow of critical skills to keep pace with business needs The key theme of LinkedIn’s Workplace Learning Report 2025 is that the 36% of companies categorised as ‘career development champions’ (those companies with robust programs that yield business results) enjoy positive correlations with profitability outlook, confidence to attract and retain talent, and increased adoption of GAI. The report, with lead author Anne McSilver, features contributions from a host of talent leaders including: Vidya Krishnan (“The companies that outlearn other companies will outperform them.”), Chris Louie, Chris Foltz, Jennifer Shappley, Al Dea and Amanda Nolen (“You must be able to answer at least one of these three questions: How will this initiative help you to make money, save money, or mitigate risk for the company.”). The report also presents five talent foundations designed to accelerate career-driven learning: (1) Build the right skills, faster (see FIG 18). (2) Help people – and skills – move more easily. (3) Measure business impact. (4) Empower managers to support employee careers. (5) Inspire individual career growth. Thanks to Jennifer Gronski for making me aware of the report. FIG 18: Skills-based talent and career development champions (Source: LinkedIn) DIVERSITY, EQUITY, INCLUSION AND BELONGING STACIA GARR - Understanding the Impact of Recent DEI Executive Orders | KENJI YOSHINO, DAVID GLASGOW, AND CHRISTINA JOSEPH - The Legal Landscape Around DEI Is Shifting. Your Messaging Should, Too | JOSH BERSIN - Despite Political Firestorm, Diversity Investments Are Alive And Well | JOELLE EMERSON - Continuing the Work of DEI, No Matter What Your Company Calls It | While DEI the acronym may be on the decline, the work itself will remain vital for organizations that want to thrive today and in the future. President Trump’s two executive orders (EOs) to “end radical and wasteful” Diversity, Equity, Inclusion and Accessibility initiatives, and litigate up to nine private companies as examples have set off a hailstorm of amazement and uncertainty. From what I’ve come across to date, here are some resources I recommend consuming: (1) Stacia Sherman Garr of RedThread Research was one of the first out of the blocks with a very helpful summary of the EOs and their implications. (2) Kenji Yoshino, David Glasgow, and Christina Joseph from the NYU School of Law’s Meltzer Center for Diversity, Inclusion, and Belonging, set out best practices on communicating about DEI, offer some sample language to avoid legal risk, and share strategies to disseminate these best practices throughout your organisation. (3) Josh Bersin offers a glimmer of hope in his article, first by highlighting organisations like Apple, Microsoft and JP Morgan that have all come out publicly against anti-DEI initiatives, and second by emphasising that rather than turning away from DEI, many companies are instead “embedding DEI into the disciplines of leadership, recruitment, performance management, and rewards.” (4) Joelle Emerson presents findings from a study by Paradigm, The State of Culture and Inclusion: 2024 Trends and a Look Ahead at 2025, which outlines three ways companies should consider shifting their approach to DEI: resetting the narrative, using data more effectively, and moving from siloed efforts to an embedded company-wide focus on creating cultures that work for everyone. HR TECH VOICES Much of the innovation in the field continues to be driven by the vendor community, and I’ve picked out a few resources from February that I recommend readers delve into. In a slight change-up this month, I’ll start with a couple of pieces that analyse the people analytics and wider HR technology market: FRANZ GILBERT AND MATTHEW SHANNON - How agentic AI is changing HR dynamics in 2025 – Deloitte's Human Capital Forward team of Franz Gilbert and Matthew Shannon unveil six trends that will likely change how humans and technology work together in the year ahead. Their first prediction is that: “Improved macroeconomic factors will drive increased investment and transactions in the HR technology market.” MERCER - The 2024/2025 Skills Snapshot Survey report – The Mercer team of Brian Fisher, Melba Gant, Katie Jenkins, ?Heather Ryan, and Peter Stevenson unveil the findings from their skills snapshot survey. One of the main findings is that the number of organisations attaining a high or very high level in skills maturity has increased significantly compared to 2023 (see FIG 19). FIG 19: Skills maturity across organisations in talent practices, 2024 vs 2023 (Source: Mercer) PHILIP ARKCOLL - How to get people to care about your insights – Philip Arkcoll, CEO at Worklytics, provides a five-step guide to help organisations turn insights from people data into meaningful outcomes. JOHN GUY AND GARETH FLYNN - Simply Skills Chat: SWP, Tasks, AI, Skills and HR – John Guy and Gareth Flynn explore how HR can take advantage of the latest data, toolsets and mindsets to advance the field and drive business value. LOUJAINA ABDELWAHED - Remote Companies Grow Twice as Fast – Loujaina Abdelwahed, PhD presents analysis by Revelio Labs, which finds that workforce growth in companies offering remote and hybrid work arrangements has outpaced that of in-person firms (see FIG 20). FIG 20: Remote and hybrid companies have grown twice as fast as in-person companies (Source: Revelio Labs) PODCASTS OF THE MONTH In another month of high-quality podcasts, I’ve selected five gems for your aural pleasure: (you can also check out the latest episodes of the Digital HR Leaders Podcast – see ‘From My Desk’ below): HEATHER BUSSING – Navigating Trump’s DE&I Executive Orders: Clarity – In a must-listen episode of Workplace Stories, Heather Bussing joins Stacia Sherman Garr and Dani Johnson to unpick the recent executive orders on DE&I, what they mean for businesses, and how employers can navigate this complex landscape without overreacting. JEFFREY PFEFFER – Is Work Killing Us? – “An employer can be a good steward of the human beings whose lives have been entrusted to them — or not,” explains Jeffrey Pfeffer, author of Dying for a Paycheck, to host Kevin Cool, in this powerful episode of the if/then podcast from Stanford Business School. MARC EFFRON - The Science of Talent, 8 Steps to High Performance – Marc Effron joins Cole Napper and Scott Hines, PhD of the Directionally Correct podcast for an absorbing discussion covering topics such as why top I/O psychology Ph.D. programs aren’t more practitioner focused, as well as Marc’s two recent articles: “It’s not the mortar, it’s the bricks” and “Is the juice worth the squeeze”. RICHARD ROSENOW – Reimagining HR: Leveraging AI and Data for Better Outcomes – Richard Rosenow guests on the Capital H podcast with Kyle Forrest to discuss the role of data quality, governance, and AI in enabling HR teams to focus on strategic insights and drive business outcomes. DEBORAH PERRY PISCIONE - Employment Is Changing Forever – Sharing insights from her new book with Josh Drean, Employment is Dead: How Disruptive Technologies are Revolutionizing the Way We Work, Deborah Perry Piscione joins host Alison Beard on HBR IdeaCast to explain why we’re at a pivot point where old models of employment will be replaced by entirely new ones, and how mindset shifts and upskilling can help us prepare. VIDEO OF THE MONTH NAOMI VERGHESE, MADHURA CHAKRABARTI, AND DAVID GREEN | INSIGHT22 – People Analytics Trends Webinar Hopefully, I’ll be excused the mild dose of self-indulgence here, but this month’s ‘Video of the Month’ is the recent webinar I hosted with Naomi Verghese and Madhura Chakrabarti, PhD on the key findings of fifth annual Insight222 People Analytics Trends report. The webinar includes a deep dive on the four main findings of the study, which include insights on the impact of AI on people analytics, how leading companies measure the value of their work, and what we’ve identified as the adoption gap in people analytics. BOOK OF THE MONTH SERENA HUANG - The Inclusion Equation: Leveraging Data & AI For Organizational Diversity and Well-being Serena H. Huang, Ph.D.’s debut book is incredibly well-timed given the current assault on diversity, equity and inclusion. The Inclusion Equation provides a compelling guide to merging DEI and wellbeing initiatives with people analytics and AI to deliver outcomes for employees – and the business. As I wrote in my endorsement of the book: “The Inclusion Equation acts as a guide for chief people officers to harness data, analytics and technology to create a truly inclusive and healthy environment where workers can thrive.” RESEARCH REPORT OF THE MONTH KYLE LAGUNAS - Unlocking AI’s Potential in HR: A Practical Guide for Leaders This new report from Kyle Lagunas and the team at Aptitude Research is certainly worth a read. It features insights from seasoned HR thinkers and executives like Bob Pulver, Manjuri Sinha, Dustin Cann, and Meghan Rhatigan as well as a practical framework – impact, complexity, and risk - for assessing AI use cases, helping HR and operations professionals cut through the hype and so making smarter technology decisions. FIG 21: Adoption of AI in HR is slowing, but interest isn’t (Source: Aptitude Research) BONUS RESOURCES Some bonus resources to also consume this month: I don't anyone is writing with more quality or consistency on the impact of AI on work and on HR than Jason Averbook read one of his latest pieces, Thriving, Not Just Surviving, in an AI-First World, and then - if you haven't already - subscribe to his Now to Next Substack. Adam Bryant’s Strategic CHRO newsletter is always required reading as his recent interviews with Ellyn Shook (CHROs Must Never Forget That They Are The Voice Of The People On The C-Suite Team) and Peter Fasolo, Ph.D. (You Have To Be Curious About How All The Levers Work In Large-Scale Social Systems) ably demonstrate. Dr Tomas Chamorro-Premuzic asks Can AI Fix Succession Planning? and highlights how passive data can be used to help predict leadership success: “The work of David Stillwell, Sandra Matz and Michal Kosinski demonstrates how AI can infer personality traits and leadership potential from digital footprints, as well as internal company data not historically seen as critical to leadership talent.” In a recent edition of his This Week, In Recruiting newsletter, Hung Lee asks is Elon Musk an existential threat to HR, and presents six compelling arguments to suggest he might be. After reading Hung’s piece, readers may wish that Musk is handed a one-way ticket to mars. Thomas Otter is one of my favourite writers, and in The difficult second album: Advice for HR TECH vendors on launching a second product uses The Stone Roses sophomore album, The Second Coming (actually, a very good album) as a warning for HR Tech vendors intent on launching a second product. Tom Redman and Donna Burbank explain how by mixing together some training, providing an opportunity to speak up, and having better KPIs, leaders can hone a data driven culture: How to Make Everyone Great at Data. In his article, Laurent Reich provides five learnings to make the Corporate Sustainability Reporting Directive (CSRD) and opportunity for HR: CSRD: HR's Burden or Breakthrough? Turning Compliance into Opportunity: 5 learnings. FROM MY DESK February saw the final two episodes of series 44 the Digital HR Leaders podcast, sponsored by our friends at TalentNeuron (thanks to John Lynch, David Wilkins, Maureen McGinness, and the TalentNeuron team). It also saw a special bonus episode featuring my colleagues from Insight222, and the first episode of series 45, sponsored by our friends at Amazing Workplace, Inc. (thanks to Shon Holyfield). HENRIK HÅKANSSON - What People Analytics Leaders Need to Know About Scaling Their Function – Henrik Håkansson, who has built people analytics functions at three companies: Sony, Delivery Hero, and now Volvo Cars, joins me to share practical insights from his journey—what worked, what didn’t, and the lessons he’s learned on scaling people analytics along the way. TOBIAS BARTHOLOMÉ – How Lufthansa Group Combines Operational and Strategic Workforce Planning - Dr. Tobias Bartholomé, Project Lead for Strategic Workforce Planning at Lufthansa Group, joins me to explore why—after nearly a decade—Lufthansa has taken a bold step back to reimagine how it plans for the future of work. JONATHAN FERRAR AND NAOMI VERGHESE - How Leading Companies Turn People Analytics Into Business Value – In a special bonus episode of the Digital HR Leaders podcast, I was joined by my Insight222 colleagues Jonathan Ferrar and Naomi Verghese to uncover what truly differentiates leading companies in people analytics, and what research tells us about the evolution of the field over the last five years. ERIN MEYER - How to Bridge Cultures and Lead Global Teams for Success – Erin Meyer, Professor at INSEAD and author of The Culture Map: Breaking Through the Invisible Boundaries of Global Business joins me for a conversation exploring how cultural differences shape the way we work, lead, and collaborate. DAVID GREEN - How do you leverage People Analytics to inform Strategic Workforce Planning initiatives? – A wrap up of series 44 of the Digital HR Leaders podcast, which featured conversations with Stacia Sherman Garr, Dave Ulrich, Prasad Setty, David Wilkins, Henrik Håkansson, and Dr. Tobias Bartholomé, and featured the common question: How do you leverage People Analytics to inform Strategic Workforce Planning initiatives? LOOKING FOR A NEW ROLE IN PEOPLE ANALYTICS OR HR TECH? I’d like to highlight once again the wonderful resource created by Richard Rosenow and the One Model team of open roles in people analytics and HR technology, which – as Richard’s latest newsletter reveals - now numbers over 500 roles. Look out too for Richard’s People Analytics Talent Book. THANK YOU The team at 365Talents for including me in their Top 50 HR influencers to follow in 2025 Mila Pascual-Nodusso for including the Digital HR Leaders podcast in her list of the Top 6 Spotify Podcasts on Human Resources, Talent Management, and Leadership Development. Neeru Monga for also including the Digital HR Leaders podcast on a list of her seven favourite podcasts. Steve Hunt for concluding after running a ChatGPT summary of the January edition of the Data Driven HR Monthly, that my version “is far more informative, interesting, and enjoyable even if it does take more time to read.” I won’t hang up my cap, just yet then ;-) Hirex for including me as one of 10+ influential experts you need to follow in 2025 Thinkers360 for including me in their list of Top 100 B2B Thought Leaders, Analysts & Influencers You Should Work With In 2025 (EMEA). Finally, a huge thank you to the following people who either shared the January edition of Data Driven HR Monthly and/or posted about the Digital HR Leaders podcast, conferences or other content. It's much appreciated: Thomas Kohler, Steve Sands, Christian Vetter ??, Ashish Pant, Stela Lupushor, Jo Thackray, Elin Thomasian, Guusje Brummer, Russell Flint, Kevin Le Vaillant, RJ Milnor, Ben Berry, Sewmini Amanda, Malinda Perera, Terri Horton, EdD, MBA, MA, SHRM-CP, PHR, Nesimi Akgul, Charlotte Copeman, Amardeep Singh, MBA, Diego Miranda, Jeff Wellstead, Dr Philip Gibbs, Amber O'Mahony, David Simmonds FCIPD, Sachin Sangade, Thiago Pimentel Pinto, Robin Haag, Susan Podlogar (she/her), Torin Ellis, Scott Reida, Catriona Lindsay, Kris Saling, Graham Tollit, Aravind Warrier, Jacob Nielsen, Swechha Mohapatra (IHRP-SP, SHRM-SCP, CIPD), Lewis Garrad, Viktoriia Kriukova (Вікторія Крюкова), Ying Li, Marc Steven Ramos, Danielle Farrell, MA, Greg Pryor, Jose Luis Chavez Vasquez, Michel Ciampi, Jacqui Brassey, PhD, MA, MAfN ?️ (née Schouten), Till Alexander Leopold, Richard Bretzger, José Valdivieso, John Golden, Ph.D., Kathleen Kruse, Kyle Forrest, Matthew Hamilton, Asaf Jackoby, David McLean, Dave Millner, Ben Waber, Ravin Jesuthasan, CFA, FRSA, Federico Bechini, Rebecca Ray, Aizhan Tursunbayeva, PhD, GRP, Tobias W. Goers ツ, Andrew Spence, Michelle Lee ?, Alex Franco, MHRM, Destin Cacioppo, Anisha Aulbach, Megan Reif, Dolapo (Dolly) Oyenuga, Kirsten Edwards, Kimberly Rose, Amanda dos Reis Garcia, Paola Alfaro Alpízar, Anna Kjellberg, Lucie Vottova, Kouros Behzad, Alexis Vergani, Francesca Gabetti, Brandon Roberts, Delia Majarín, Peter Ryan, John Gunawan, Sergio Garcia Mora, Dan George, Gal Mozes, PhD, Chris Long, Ohad Geron, Ryan Wong, Raja Sengupta, Pedro Pereira, Nikita D'Souza, Timo Tischer, Dave Fineman, Monika Manova, Shuang Yueh Pui, PhD, Holly Kortright (she-her), Hanne Hoberg, Andrés García Ayala, Arne-Christian Van Der Tang, Daisy Grewal, Ph.D., Nicolas Quadrelli, Erik Otteson, Bejoy Mathew, Stephen Hickey, Agnes Garaba, Gawain Wang, Emanuele Magrone, Maria Ursu, Marc Caslani, Dan Lapporte, Patrick Coolen, Ian Grant FCIPD, Joonghak Lee, Jaejin Lee, David Balls (FCIPD), Craig Starbuck, PhD, Mariami Lolashvili, Mattijs Mol, David Elkjær, Marie-Hélène Gélinas, MBA (Cand.), Aurélie Crégut, Nick Hudgell, Teodora Staneva, Sonia Mooney, Elizabeth Esarove, Søren Kold, Moïra Taillefer, Monika Mardaus, Tina Peeters, PhD, Ken Clar, Maria Alice Jovinski, Marcela Mury, Toon van der Veer, Madeline Cedeno, Marc Voi Chiuli. (MSc. HRM. Assoc CIPD. MIHRM.), Herbert Burri, Alexander S. Locher, Ava Dossi, Anna Kuzmenko ABOUT THE AUTHOR David Green ?? is a globally respected author, speaker, conference chair, and executive consultant on people analytics, data-driven HR and the future of work. As Managing Partner and Executive Director at Insight222, he has overall responsibility for the delivery of the Insight222 People Analytics Program, which supports the advancement of people analytics in over 100 global organisations. Prior to co-founding Insight222, David accumulated over 20 years experience in the human resources and people analytics fields, including as Global Director of People Analytics Solutions at IBM. As such, David has extensive experience in helping organisations increase value, impact and focus from the wise and ethical use of people analytics. David also hosts the Digital HR Leaders Podcast and is an instructor for Insight222's myHRfuture Academy. His book, co-authored with Jonathan Ferrar, Excellence in People Analytics: How to use Workforce Data to Create Business Value was published in the summer of 2021. MEET ME AT THESE EVENTS I'll be speaking about people analytics, the future of work, and data driven HR at a number of upcoming events in early 2025: March 13 - HiBob Heartcore HR LIVE, London March 19 - Workhuman Live Forum, London April 10-11 - Wharton People Analytics Conference, Philadelphia April 29-30 - People Analytics World, London May 6-8 - UNLEASH America, Las Vegas June 4-6 - TALREOS (Talent Analytics Leadership Roundtable Economic Mobility Summit), Chicago July 31 - August 1 - People Matters TechHR India 2025, Delhi October 21-22 - UNLEASH World, Paris More events will be added as they are confirmed.
    automation
    2025年03月02日
  • automation
    2026财年H-1B申请3月7日开启：新规生效，流程与抽签机制重大调整！ 美国公民及移民服务局（USCIS）近日宣布，2026财年H-1B签证申请的初始注册期将于2025年3月7日中午12点（东部时间）开启，并于2025年3月24日中午12点（东部时间）截止。此次H-1B申请周期不仅延续了电子注册流程，还引入了新的抽签机制和更严格的监管规则，以提高公平性和防止滥用。 H-1B 申请流程概览 申请H-1B签证的雇主及其法律代表需通过USCIS在线系统提交电子注册，并支付每位受益人$215的注册费。在注册窗口结束后，USCIS将对符合条件的受益人进行随机抽选，并计划在2025年3月31日前通过在线账户通知获选者。 新规生效：H-1B抽签机制与流程重大调整 2026财年起，USCIS正式实施以受益人为中心的H-1B抽签流程，旨在减少以往存在的“多家雇主为同一申请人提交多次注册”的问题。 关键变化包括： 单一受益人唯一注册：每位H-1B申请人无论由多少雇主提名，都只能被计算一次，大幅降低“多重注册”操纵抽签的可能性。 新规避免恶意操纵：USCIS强调，任何企图规避新规、通过多个注册增加中签概率的行为将受到严厉审查。 随机抽选优化：此次改革将确保每位受益人享有平等的抽签机会，提高中签机制的公平性。 缴费限额调整与电子注册优化 美国财政部为配合H-1B申请季，暂时提高信用卡支付限额，每日信用卡交易上限由**$24,999.99提高至$99,999.99**，以满足雇主大规模注册需求。同时，USCIS对电子注册系统进行了优化，包括： 助理可同时协助多个法律代表，增强协作灵活性。 自动填充部分I-129表格字段，减少人工输入错误。 支持批量上传H-1B受益人数据，简化雇主提交流程。 F-1签证持有者Cap-Gap期限延长 对于F-1签证持有者，此次调整还带来了一个重大利好。DHS（国土安全部）宣布，Cap-Gap期限将从10月1日延长至次年4月1日，确保H-1B申请人在身份转换期间能够继续合法工作。 雇主与申请人的应对建议 提前注册：建议雇主尽早完成USCIS账户创建，并确保所提交的受益人信息准确无误。 合规申请：雇主需遵守单一受益人唯一注册的规定，避免违规行为导致申请无效。 关注最新动态：密切留意USCIS官网，以获取官方指南和重要通知。 结语 2026财年H-1B申请窗口即将开启，面对新规的实施和抽签流程的重大调整，雇主和申请人需提前做好准备，以确保符合新的合规要求。关注H-1B政策变动并积极应对，将有助于提高申请的成功率。 更多详细信息可访问USCIS官网：https://www.uscis.gov。   Today, U.S. Citizenship and Immigration Services (USCIS) announced that the initial registration period for the fiscal year 2026 H-1B cap will open at noon Eastern on March 7 and run through noon Eastern on March 24, 2025. During this period, prospective petitioners and representatives must use a USCIS online account to register each beneficiary electronically for the selection process and pay the associated registration fee for each beneficiary. Prospective H-1B cap-subject petitioners or their representatives are required to use a USCIS online account to register each beneficiary electronically for the selection process and pay the associated $215 H-1B registration fee for each registration submitted on behalf of each beneficiary. If you are an H-1B petitioning employer who does not have a USCIS online account, you will need to create an organizational account. If you are an H-1B petitioning employer who had an H-1B registrant account for the FY 2021 – FY 2024 H-1B registration seasons, but you did not use the account for FY 2025, your existing account will be converted to an organizational account after your next log in. First-time registrants can create an account at any time. You can find additional information and resources on the organizational accounts, including a link to step-by-step videos, on the Organizational Accounts Frequently Asked Questions page. These FAQs will be updated with FY 2026 information before the start of the initial registration period. Representatives may add clients to their accounts at any time, but both representatives and registrants must wait until March 7 to enter beneficiary information and submit the registration with the $215 fee. Selections take place after the initial registration period closes, so there is no requirement to register on the day the initial registration period opens. The FY 2026 H-1B cap will use the beneficiary-centric selection process launched in FY 2025. Under the beneficiary-centric process, registrations are selected by unique beneficiary rather than by registration. If we receive registrations for enough unique beneficiaries by March 24, we will randomly select unique beneficiaries and send selection notifications via users’ USCIS online accounts. If we do not receive registrations for enough unique beneficiaries, all registrations for unique beneficiaries that were properly submitted in the initial registration period will be selected. We intend to notify by March 31 prospective petitioners and representatives whose accounts have at least one registration selected. The U.S. Department of Treasury has approved a temporary increase in the daily credit card transaction limit from $24,999.99 to $99,999.99 per day for the FY 2026 H-1B cap season. This temporary increase is in response to the volume of previous H-1B registrations that exceeded the daily credit card limit.  Transactions more than $99,999.99 may be made via Automated Clearing House (ACH). Use of ACH may require the payor to alert their bank in advance to remove any potential ACH block on their account. We will provide additional information before the start of the initial H-1B registration period. An H-1B cap-subject petition, including a petition for a beneficiary who is eligible for the advanced degree exemption, may only be filed by a petitioner whose registration for the beneficiary named in the H-1B petition was selected in the H-1B registration process. Additional information on the electronic registration process is available on the H-1B Electronic Registration Process page. Organizational Account Enhancements for FY 2026 For FY 2026, we have made multiple enhancements for organizational and representative accounts for H-1B filing. These enhancements include: The ability for paralegals to work with more than one legal representative. A paralegal will now be able to accept invitations from multiple legal representative accounts, allowing them to prepare H-1B registrations, Form I-129 H-1B petitions, and Form I-907 requests for premium processing for different attorneys, all within one paralegal account; An easier way for legal representatives to add paralegals to company clients. Pre-population of certain Form I-129 fields from selected H-1B registrations; and The ability to prepare a spreadsheet of H-1B beneficiary data and upload the information to pre-populate data in H-1B registrations. These enhancements will be live before the start of the initial registration period.
    automation
    2025年02月06日
  • automation
    超级员工的崛起 -The Rise of the Superworker: Delivering On The Promise Of AI 《超级员工的崛起》研究报告揭示了AI如何深刻改变工作场所与工作方式。随着AI技术融入工作流程，传统工作模型被重新定义，AI正助力“超级员工”以创新的方式提升生产力和创造力。 报告指出，企业若想在AI时代中保持竞争力，必须重新设计工作与组织模式。首先，需要通过AI实现任务自动化并提高工作效率；其次，推动工作流程的整合，利用智能代理提升整体生产力；最后，培养员工适应变化的能力，推动动态化的工作环境。 AI并不是简单地取代工作，而是通过赋能实现员工能力的跃升。例如，一些企业利用AI快速生成培训计划，将原本需要数月的工作缩短为数天。报告也强调，随着AI成为“同事”，全新岗位将随之出现，如知识库维护员、AI数据隐私与伦理管理者等。 为了迎接这一变革，报告提出了五大关键战略：重新设计工作与组织模式，构建动态人才模型，调整薪酬与绩效体系，加强以人为本的领导力，以及加速系统性HR®的转型。只有将技术与人的因素完美结合，企业才能成功实现AI转型。 报告强调，AI的核心并非技术，而是通过创新推动人与组织的共同成长。1月28日的发布会将深入剖析这些趋势与战略。 We’re excited to launch our groundbreaking research “The Rise of the Superworker,” a deep dive into the impact of AI on the future of work. As our hallmark research for the year, it defines the roadmap for leadership, technology, and HR. (Register for the launch webinar on January 28.) The Workforce and Workplace Environment We are entering a year of political change, economic disruption, and changing labor markets. As I discussed recently (The Tumultuous Year Ahead), the world is experiencing talent shortages in front-line and blue collar work (US unemployment remains at 4.1%) while white-collar employment is softening. CEOs are investing in AI in a quest for productivity and workers are asking to be retrained. And many core values (diversity and inclusion, pay equity, remote work) remain challenging. Companies believe that AI will transform their business, so investment in technology is exploding. Yet as history tells us, this “trillian dollar AI-based re-engineering” effort is about people, not technology. As the research points out, the AI revolution, as exciting as it feels, is all about redesigning the way we get things done. And that lands in the laps of HR: how we redesign, reskill, and redeploy people in a world of highly intelligent systems. Understanding The Superworker and The Superworker Company Let’s start with the basics. Companies are filled with business processes, tools, and job models designed around traditional people-centric work. Every job function, from sales to marketing to manufacturing, has been designed around the old-fashioned job families of the past. In other words, we’ve run our companies as “people machines.” We design a set of jobs and job families, then hire, train, and promote people to grow. This model creates a sprawling company filled with skills challenges, people wanting promotion, and fragility as the business goes through change. The digital revolution, which defines the last 27 years of transformation, did speed things up. It automated many processes and opened up the ideas of self-service, e-commerce, and direct consumer transactions. But it didn’t fundamentally change how companies are organized: rather it accelerated the processes we had. Suddenly, with AI everything is different. As the most intelligent and data hungry technology ever, AI stands to integrate and redefine every business process and “superpower” every employee. And this shift, toward copilots, agents, digital twins, and intelligent platforms, forces us to rethink how we’re organized, what we do, and what we define as a “job.” We are building a company of Superworkers. What exactly is a “Superworker?” A Superworker is an individual who uses AI to dramatically enhance their productivity, performance, and creativity. As routine work gets automated, AI has the potential to empower everyone, eliminating some roles while empowering many others. A “Superworker company” is an organization that embraces this transformation, building a culture of adaptability where people reinvent themselves. Our new Dynamic Organization research shows that such change-ready companies outperform their peers by six-times. Just as Superman Clark Kent learned to channel his powers, we must learn to harness AI for individual and team performance. This means not just automating existing tasks, but rethinking how work gets done, empowering people to do more, and creating opportunities for growth. The Historical Perspective: From Automation to Autonomy We’ve seen waves of automation before, but this time it’s different. In the past we used machines to automate the work of craftsmen and tradespeople. A welder, farmer, or shoemaker had his or her expertise built into a machine so their craft could scale at low cost. The expert didn’t go away, rather he or she helped design the machine. AI does the same for white collar work. Writers, analysts, marketers, and sales people are now superpowered, leveraging their skills to drive scale. AI will not replace these special individuals: it empowers them to scale and expand their impact. But in the case of AI we go further: it doesn’t just automate tasks; it becomes a co-worker itself: listening, learning, reasoning, and acting. So new and better jobs are created, designing, training, and managing the AI. And the shift to Superworker happens everywhere: from the retail clerk to the nursing supervisor to the senior executive. The New Corporate Imperative: Redesign Work and Jobs This transformation won’t happen without effort. Today, as AI systems still mature, our challenge is not implementing AI, but redesigning jobs, and business processes around AI. And that’s why success with AI is a people problem, not a technology one. And if you don’t get this right, your AI transformation will lag. Academic studies show that 45% of change management programs fail, and 72% of the reason is “people resistance.” So consider this: For each dollar spent on machine learning technology, companies may need to spend nine dollars on intangible human capital,” Erik Brynjolfsson wrote in 2022, citing research by him and others. Consider the four stage model below, where we look at “current jobs” vs “re-engineered jobs” on the horizontal, and level of output on the vertical. AI transformation begins with assistance, then moves to augmentation, then to work replacement and then to autonomy. The level of performance improvement goes up exponentially. This process of rethinking business processes takes time. When electricity was invented companies replaced horse-driven machines with motors. Decades later engineers realized we could redesign the entire manufacturing process by integrating the entire supply chain. The same will happen again. We may start by automating emails and data access, but over time we build “digital twins” and configurable agents to manage entire projects and business processes. One of our clients built an entire platform that can interview stakeholders, import documentation, build training programs, and publish training and certification programs by AI. Humans are still needed, but now they’re the “super-curators” and “craftsmen” perfecting the product. New programs that took 3-6 months can be generated in a few days. This kind of redesign is now being used for claims analysis, sales enablement, RFP generation, and workplace design. (Our report 100 Use Cases For Galileo explains dozens of such solutions available now for HR.) The Work Redesign Challenge How do we get there? Business and HR teams work together, following these stages. Improve efficiency at current job: Use AI to make existing work more efficient: same job as before, new tools to make it easier. Examples include an office worker using MS Copilot. Automate tasks to increase scale: An engineer uses AI to write code. A marketer builds videos and campaigns automatically. An HR manager rapidly builds job descriptions or analyzes performance. Integrate processes to improve productivity: Agents now handle multiple connected steps. A retail clerk automatically checks out customers; a nurse uses a machine to monitor dozens of patients and make diagnostics; an HR manager builds learning programs in minutes. Leverage autonomy for more: The AI manages multi-step processes (customer service, candidate communications, recruiting, campaign design) and the people “manage” the digital employee. This creates four types of Superworker: An Example: The HR Business Partner Consider the role of HR Business Partner (HRBP), a complex job that’s constantly changing. An HR business partner (HRBP) equipped with AI like Galileo™ can automatically analyze turnover, productivity, individual performance, and leadership potential. The AI HR Agent can help compare job candidates against multiple requirements. Analysis, coaching, and hiring speed goes up, and the HRBP is now a Superworker. Then the transformation continues. What if we give the AI to managers. Do we need the HRBP at all? (IBM has made this step.) Yes, now the HRBP manages the AI. Just as Wayze may drive you automatically, someone behind the scenes is monitoring your trip to help you when things go wrong. This “Superworker” job is the upgraded role of the HRBP. AI As A Job Creation Technology Many new jobs will be created. Who maintains the knowledge base that feeds the AI? Who ensures data privacy and security? Who handles the ethical issues that arise? Who monitors the AI to make sure it’s trained well? And once these multi-step digital employees exist, who will manage them? These are new Superworker jobs. Five Imperatives for 2025 How do we make this transition a success? Here are five key imperatives detailed in our study: Redesign Work, Jobs, and Organizational Models: Focus on the customer, how success is measured, then apply AI. This is what we call “productivity-based job design”. Deconstruct work into activities, evaluate AI solutions, and determine the human role alongside AI, using the models above. Create a Dynamic Talent Model: The traditional “prehire to retire” model is becoming obsolete. We need a more dynamic approach where people move across roles and projects. Prioritize internal mobility and foster a culture of growth. Focus on “doing more with what we have” by upgrading the productivity of our existing workforce. Focus on building “talent density“. Rethink Pay, Rewards, and Performance: Move from traditional pay models to “systemic rewards,” based on role, skills, and output. New roles may warrant higher pay, not lower. (Lightcast sees a $45,000 premium for workers with AI skills.) Refine Leadership and Culture: Focus on human-centered leadership: this is a time of change. Ensure leaders understand AI, foster innovation, and focus on productivity, not headcount. Start co-design projects in every functional areas. Get line employees involved in transformation efforts. Accelerate the Shift to Systemic HR®: HR must operate in a consulting role. Integrate HR silos, develop a change-enablement team. Experiment with AI tools in HR and train the HR team about AI. Let me give you an example. One of our large clients, a healthcare company, created a “transformation enablement” team in HR that does co-design workshops throughout the business, helping with process redesign, role design, job changes and pay and rewards changes. They built a set of tools and methodologies which are well established. HR professionals rotate into this team for education. Every HR function should set up “AI transformation teams” like this. AI isn’t here to replace us; it’s here to empower us. How To Get The Research and Learn The Rise of the Superworker predictions report is available to all users of Galileo™, The Josh Bersin Academy, or Corporate Members. (A Galileo Pro membership is only $39 per month, and JBA membership is $49 per month.) If you want to learn more and follow our ongoing case studies, briefs, and AI tools, download the Rise of the Superworker Overview today. You will be registered for regular updates. And please register for our launch webinar on January 28 where I will detail this entire story. The Superworker era has arrived, join us in the journey!
    automation
    2025年01月16日
  • automation
    Josh Bersin:通过效率实现高速增长：新时代的主题 最近的选举中，各种信息混杂，但有一条呼声响彻领导人的耳中：美国政府必须提高效率。美国选民似乎对芯片和基础设施法案上花费的数十亿美元并不感冒：他们想要的是更低的税收和更负责任的政府。 正如埃隆·马斯克所解释的那样，降低成本是一项涉及数千个细节的工作。每当你聘请一名经理，就会产生更多的费用中心。本周，亚马逊首席执行官安迪·贾西 (Andy Jassey) 宣布他希望减少经理人数。正如我在最近的 HBR 文章（通过力量倍增器发展你的公司）中所讨论的那样，如果你围绕“更少的人”进行设计，你的公司实际上可以发展得更快。 围绕更少的员工来优化公司意味着什么？这意味着要改变很多事情： 在没有组织发展计划的情况下，不要分配员工 不要在发展前就招聘员工并期望收入会随之而来（Salesforce招聘 1000 名销售代表来销售 AI？） 迫使管理人员在基层实现自动化，并不断重新思考岗位职责 消除复杂的职位名称，减少级别，以便于人员调动 停止根据“控制范围”支付管理人员的薪酬——根据产出、收入、盈利能力或增长进行评估 加倍投资培训，并开始在不同的职业类别之间进行交叉培训 告诉那些请求增加员工数量的领导“重新考虑减少员工数量的计划” 用奖金支付员工工资，避免根据绩效高薪加薪（这会使不公平制度化） 大力投资人工智能和自动化测试项目，让一线员工给你出主意 除非你有非常明确的商业案例，否则避免大规模的 ERP 升级 培育精英管理文化，奖励人们的技能和表现，而不是“达到目标”。 许多人力资源实践必须进行调整。最重要的是人才密度的理念，让每个人都能表现出色……并重新思考我们的招聘方式，这样我们就不会在不知不觉中招聘了太多员工。 我们从小就接受这种古老的钟形曲线观念：只有 10% 的人能被评为 1，20% 的人被评为 2，依此类推。这个愚蠢的想法本应迫使人们竞争，这样人们就会争相获得备受推崇的 1 评级。虽然这在逻辑上说得通，但效果却适得其反。如果你相信（就像我一样）每个人都能成为高绩效者，那么这种制度会伤害最有抱负的人的绩效。 每个员工都能在合适的角色中发挥出超强的表现。 研究表明，真正的团队表现遵循“力量曲线”——少数人（篮球界的勒布朗·詹姆斯或斯蒂芬·库里）的表现比其他人高出 10 到 100 倍。其他团队成员见证了他们的成功，并找到了属于自己的“超强表现”角色。如果所有高评价的位置都被占满，其他人的动力又是什么呢？我们希望每个人都能感觉到自己可以成为超级明星，我们希望公司能帮助他们找到这个机会。 我们招聘员工时，不是以附加的方式满足“缺少的技能”或“缺少的人数”，而是以“力量倍增效应”为目的。新员工是否会成倍地提高整个团队的绩效？或者他们只是“填补了一个看似空缺的职位”。后一种做法是走向官僚主义的旅程；前一种做法是超级竞争性增长的秘诀。（我们称之为“人才密度”） 为什么现在提出这些观点？ 在一个员工减少的世界里，我们所有人都将面临人才短缺的问题。随着AI的加速发展，我们必须把公司视为由超高绩效员工组成的网络。 我无法预测联邦政府将会做些什么，但希望这些有启发性的思考能够影响华盛顿。是的，我们还有工会等问题需要考虑，但即使是世界上最大的机构也有其局限性。 如今，自动化触手可及，任何“大公司”都可能受到小公司的威胁。因此，越早开始“精简”思维，越能获得优势。   作者：Josh Bersin
    automation
    2024年11月13日
  • automation
    LinkedIn推出AI招聘助手：重新定义未来招聘流程 LinkedIn Enters AI Agent Race With LinkedIn Hiring Assistant LinkedIn推出了首个AI Agent : Hiring Assistant，旨在帮助招聘人员重新成为招聘人员。 LinkedIn于本周推出了全新的AI招聘助手，这款工具旨在自动化招聘过程中高达80%的工作，特别是候选人筛选和招聘前的步骤。通过与LinkedIn平台的无缝集成，这款助手不仅提高了招聘人员的工作效率，也显著提升了候选人的质量。该工具的“体验记忆”和“项目记忆”功能，可以记录招聘人员的搜索和操作习惯，并将所有与招聘项目相关的信息进行整合，从而智能化地优化招聘流程。 这款助手已经在西门子、Canva等公司的招聘流程中得到了应用，这些公司报告称，通过LinkedIn招聘助手，招聘人员的生产力显著提升，候选人质量也得到了极大的改善。招聘前的AI辅助搜索仅需30秒即可完成，而传统的搜索通常需要15分钟。 LinkedIn招聘助手还通过AI驱动的沟通功能改善了候选人的体验。数据显示，使用AI辅助发送的招聘信息的接受率提高了44%，接受速度也加快了11%。此外，AI搜索的候选人接受率高出18%。 随着越来越多的公司采用AI技术，招聘与候选人之间的竞争日益加剧。求职者也在利用AI工具优化简历，甚至在面试中使用AI辅助表现，从而使HR在筛选候选人时面临更多挑战。因此，LinkedIn招聘助手等工具正成为招聘人员不可或缺的助手。 LinkedIn招聘助手不仅仅是提高效率的工具，它真正的价值在于解放招聘人员，使他们能够专注于与候选人和招聘经理的对话，改善雇主品牌，并更好地了解就业市场。这种转变反映了人才获取的战略性转变——从执行角色转变为人才顾问，帮助公司更好地实现增长。 详细请看Josh Bersin 写的这篇介绍 As I discussed in the article Digital Twins, Digital Employees, Agents Everywhere, tech vendors are creating AI-powered Agents as fast as they can. And in HR, where we deal with hundreds of mundane checklist-types of processes, the opportunity for automation is everywhere. This week, just as Microsoft launched a tools to help companies build Agents in Copilot, LinkedIn announced its Hiring Assistant. And this is a pretty amazing product. The Hiring Assistant is the first highly-integrated agent I’ve seen that fits right into the LinkedIn workflow. And the companies using it now (Siemens, Canva, AMS) are seeing recruiter productivity and candidate quality skyrocket. Here’s how to think about it: consider a schematic of the recruitment workflow. As you can see, there are more than 30 steps to complete, and this doesn’t even include background checking, offer-letter generation, benefits discussions, pre-boarding, and onboarding. With this brand new Assistant LinkedIn believes they can automate almost 80% of this pre-offer workflow. And the LinkedIn Hiring Assistant is just getting started. Here are some screenshots of the workflow: As you can see, the agent prompts the recruiter with intelligent responses and questions along the way. And throughout the process it stores more and more information to get smarter and smarter. This Is A Sophisticated Product This is a well-engineered product. Not only does it include many subtle features (ie. “find me a candidate like Joe,” which brings in Joe’s profile and analyzes Joe’s role, skills, and experience), it includes several platform innovations. The first is something LinkedIn calls “Experiential Memory,” storing the recruiter’s search and activity history for future work. The Hiring Assistant learns what this recruiter is doing, how they communicate, and how they operate, to tune its results to each recruiter’s needs (ie. a tech recruiter vs. an executive recruiter). Second is a feature called “Project Memory,” which brings together all the information about a single search project. This means the candidate selection criteria, emails, and input from hiring managers are stored in the project, enabling the assistant to see the whole experience of selection. Recruiters understand this challenge: every hire and every hiring manager is different, and each project has unique and sometimes new requirements which have nothing to do with the job description. Other Agents Will Have To Take Notice LinkedIn is not the first mover in this space, but the company’s credibility will accelerate the market. Paradox, the current leader in recruitment automation, has been automating high-volume recruiting for almost a decade and offers an agent that not only helps recruiters but also supports job seekers. It isn’t focused on sourcing liked LinkedIn, but it automates the rest of the process (candidate inquiries, interview scheduling, assessment, onboarding). And it really works: this week Chipotle announced that Paradox’s solution reduces time to hire by 75%, making it a central part of the company’s growth strategy. LinkedIn Hiring Assistant is receiving similar accolades. “Doing a normal search before AI took upwards of 15 minutes. Now, with AI-Assisted Search, it takes about 30 seconds to get results. The time saved is tremendous. It is so much more convenient and easier doing it this way,” said Victoria Östryd Söderlind, Senior Recruitment Specialist, Toyota Material Handling Europe.  “The AI features on LinkedIn have allowed our recruiters to do more, to be better and to grow faster in all of our activities. It’s about spending time in the right places where our time is more valuable and LinkedIn’s AI features have enabled us to do that. What it’s not doing is removing great conversations with candidates, stopping our ability to ask them questions or getting to know candidates as people and humans,” said Olivia Brown, Head of Talent Acquisition, Octopus Energy. Improving Candidate Experience While LinkedIn talks about the value to HR, the bigger value may be for candidates. The company found that AI-Assisted outreach messages generate a 44% higher acceptance rate and are accepted 11% faster by job seekers. And AI-based searches produce 18% higher candidate acceptance. As Paradox has discovered, candidates don’t like to waste time scheduling calls with recruiters if they can avoid it. And that leads to another important issue. There is now a growing AI battle between recruiter and candidates. AS AI helps recruiters source and screen candidates, the candidates are using AI to “power-up” their resumes. One of our clients told me that almost all their job applicants now submit resumes that look eerily similar to job descriptions. Why? Job candidates are using AI also! This means is that tools like LinkedIn Hiring Assistant are more essential than ever. As job seekers tweak their identity and even use AI interview assessments to game interviews, HR has to beef up its tools to better differentiate candidates. Liberating Recruiters To Recruit And Advise The big story is actually this: while Hiring Assistant is an efficiency tool, what it really does is free up recruiters to talk to candidates. Recruiters who are bogged down with drudgery can talk with hiring managers, improve employment brand, and get to know candidates and the job market better. This is part of what we call Systemic HR: moving talent acquisition away from the “fulfillment center” role to that of a talent advisor, helping the company think about its best ways to grow. As you look at these tools and think about automation, I encourage you to read our new research on the strategic shift in talent acquisition. Automation is not just about productivity and cost savings: it’s really about liberating our minds to think and add value in new and exciting ways.
    automation
    2024年10月29日
  • automation
    美国2025年HR发展趋势：数字员工与未来工作场景，大选带来的可能影响 2025年，HR领域将面临前所未有的变革，技术、社会、政治因素共同推动着工作场所的迅速转型。随着AI、数字孪生体、智能代理等技术的加速发展，HR从业者必须应对不断变化的工作环境。与此同时，政治变革，如特朗普有可能在大选中回归执政，将带来政策的不确定性，影响劳动力市场和企业的运营。在这一背景下，HR需要更加灵活、创新和前瞻性。以下是2025年HR发展的八大趋势： 1. 数字员工的全面普及 数字员工、数字孪生体和智能代理将在企业中迅速普及，成为HR团队的重要组成部分。通过AI驱动的自动化，HR能够更高效地处理招聘、员工管理、数据分析等任务。比如，数字员工将帮助筛选简历、安排面试、甚至进行员工培训。这不仅能提高HR的工作效率，还将使HR从繁琐的日常事务中解放出来，专注于更具战略意义的任务，如人才保留和文化建设。 2. 远程工作与混合办公的进一步常态化 远程工作在全球大流行后逐渐成为常态，2025年这种模式将进一步成熟和优化。HR将需要设计更好的政策来管理远程和混合工作的员工，包括技术支持、绩效评估和团队协作。尤其是在政治环境可能受到影响的情况下，如特朗普重回白宫可能带来的政策变化，公司需要更灵活的劳动力管理方式，以应对政策的不确定性和跨州的不同规定。 3. 多元化与包容性在政治压力下的挑战 随着可能的政治环境变化，多元化与包容性可能面临更大的挑战。特朗普回归可能带来对劳动力市场的管制和移民政策的收紧，这将直接影响到HR对全球化人才的招聘。HR需要更加积极地维护职场的多样性与包容性，创造一个公平、包容的工作环境。这也意味着企业需要加强文化敏感度培训，确保在更具分裂性的社会氛围中维护公司内部的和谐。 4. 数据隐私与合规性管理的复杂性增加 随着数字员工和智能代理的使用，企业对员工数据的收集和使用将大幅增加，这对HR的隐私和合规管理提出了新的挑战。特别是在美国，如果特朗普再次执政，劳工和数据保护政策可能会有显著变化。HR需要更加密切关注新的法律法规，确保数据的收集和处理符合各州和联邦法律的要求，并保持透明的沟通以赢得员工的信任。 5. 技能提升与终身学习成为HR焦点 2025年，技能差距问题将进一步凸显，尤其是在技术快速发展的背景下。HR需要与培训和学习部门合作，设计持续的技能提升计划，确保员工能够掌握最新的技术和工作方法。随着AI和自动化工具的普及，员工需要具备更高层次的技术技能和问题解决能力，HR也将更多地参与人才的技能重塑，确保企业在竞争中保持优势。 6. 心理健康与员工幸福感得到更多关注 心理健康已经成为HR的重要议题，2025年这一趋势将继续深化。随着技术和远程工作的普及，工作与生活的界限日益模糊，HR需要关注员工的心理健康，提供相关支持。这不仅涉及到心理健康资源的提供，还需要通过文化建设和员工关怀政策来提高员工的幸福感。随着美国社会可能面临的政治分裂和不确定性，HR需要积极缓解由此带来的员工焦虑。 7. 劳动力市场的多代际管理 2025年，劳动力市场将由多代人组成，包括婴儿潮一代、X世代、千禧一代以及Z世代。不同代际的员工有着不同的工作方式、价值观和技术适应度。HR必须设计灵活的工作政策，平衡各代员工的需求，特别是在招聘、工作模式和员工发展上。同时，AI和数字员工的崛起将进一步重塑这些代际的工作方式，HR需要帮助员工适应这种新常态。 8. 政治环境对劳工政策的影响 如果特朗普在2024年大选中获胜，其政府可能会实施更严厉的劳工政策，影响薪酬、福利、移民和就业法律等方面。 HR需要随时了解政府的政策变化，确保公司运营合规，并积极调整劳动力管理策略。未来几年，美国的政治环境将对企业运营和HR的日常工作产生深远影响，因此HR必须具备应对快速政策变化的灵活性和适应性。 结语 2025年，HR将在技术变革和政治环境变化的双重推动下，面临前所未有的机遇和挑战。数字员工的普及将为企业提供更高效的工作方式，但HR也必须重新思考如何在人与技术之间找到平衡，维护企业文化和员工福祉。在不确定的政治环境中，HR需要具备敏捷性和创新精神，帮助企业在复杂多变的环境中实现可持续发展。
    automation
    2024年10月20日
  • automation
    2025年HR领域的6大关键趋势：迎接未来工作的变革 随着技术的进步和员工期望的不断变化，2025年的人力资源管理将面临前所未有的挑战和机遇。以下是六大关键趋势，它们将推动未来职场的发展： 1. 远程和混合办公模式的普及 远程和混合办公已成为员工最期待的工作形式。2025年，更多企业将采用灵活的工作安排，不仅能提高员工的满意度，还能减少运营成本。HR团队需要确保远程员工享有与办公室员工相同的支持和资源。 2. 人工智能（AI）深度融入HR流程 AI技术正在快速改变HR流程，如招聘和绩效管理。2025年，AI将更加普及，帮助HR自动化日常任务，并提供数据洞察以优化决策。但企业在使用AI时必须保持透明，定期进行偏见审查。 3. 强调员工健康和心理健康 员工心理健康在疫情后成为企业的首要关注点。到2025年，企业将进一步加大对员工健康的投入，如提供灵活的工作安排、心理健康资源等，以提高生产力并减少员工流失。 4. 多样性、公平性和包容性（DEI） DEI是未来工作的核心。2025年，更多公司将推进多元化招聘和公平政策，培养包容性的企业文化，以推动创新和更好的决策。 5. 技能提升与再培训 技术的快速发展导致技能过时的速度加快。到2025年，50%的员工需要再培训。企业将需要投资于员工的持续学习计划，以确保其技能与未来工作需求匹配。 6. 人才分析的兴起 人才分析通过数据驱动决策，使HR能够更有效地管理员工并优化业务成果。2025年，企业将加大对数据工具的投入，提升HR决策的科学性和精准性。 2025年，企业若能掌握这些趋势，将在未来职场中占据竞争优势。
    automation
    2024年10月19日
  • automation
    Workday签署最终协议收购Evisort，这是一家AI原生文档智能平台 Workday宣布收购Evisort，这是一家AI原生文档智能平台，此举旨在提升Workday在财务和HR数据管理领域的能力。Evisort利用先进的AI技术，从复杂的法律和商业文件中提取清晰、可操作的见解，帮助企业优化支出、增加收入、降低风险并管理义务。通过此次收购，Workday的客户将能够更高效地挖掘数据价值，加速业务决策和行动。 Evisort的平台使用户能够快速从合同、发票和政策文件等非结构化数据中提取信息，自动化流程，发现错误或缺失信息，并做出更明智的业务决策。例如，客户可以利用Evisort的AI技术更快地理解合同条款，优化文件创建过程，并确保利益相关者了解审查情况和必要的行动。 此次交易预计将在Workday 2025财年第三季度结束前完成，需满足惯常的交割条件。Workday表示，这次收购将帮助公司实现其愿景，即帮助客户从最重要的数据中释放更大的价值。 Evisort的AI驱动文档智能平台将使Workday客户能够更快、更高效地从大量的财务和HR数据中获取关键洞察并采取行动 拉斯维加斯，2024年9月17日 -- Workday公司（纳斯达克股票代码：WDAY），一家致力于帮助组织管理人力和财务的领先解决方案提供商，今天宣布已签署最终协议，将收购Evisort，一家领先的AI原生文档智能平台。通过此次收购，Workday将在其财务和HR套件中引入AI驱动的文档智能解决方案。 超过80%的业务数据是非结构化的，组织方式不利于搜索、分析或行动，包括合同、发票和政策文件中的数据。通过Evisort强大的AI功能，Workday将帮助客户从这些未开发的数据中获取关键洞察，以便更快地做出关键业务决策和行动。 Evisort是一家在文档智能领域受信任的AI领导者和先锋。该公司的平台利用AI技术，从存储在文档管理系统中的复杂法律和商业文件中提取清晰且可操作的洞察。大型组织使用Evisort分析整个企业的文件，挖掘重要信息，帮助他们减少支出、增加收入、降低风险和管理义务。 “组织坐拥海量数据，但由于搜索和分析过于复杂和耗时，往往无法发挥其全部潜力。”Workday首席财务官办公室集团总经理Terrance Wampler表示。“Evisort将帮助我们实现帮助客户解锁最关键数据价值的愿景。借助AI驱动的文档智能功能，客户将能够更快、更高效地获取并行动在这些洞察上，保持在当今快速变化的商业环境中的领先地位。” “AI是一股强大的力量，正在转变组织将文件中的非结构化数据转化为战略性业务决策的方式，”Evisort创始人兼首席执行官Jerry Ting表示。“我们很高兴将Evisort的文档智能技术与Workday的统一财务和HR平台相结合，这将使客户能够更有效地利用关键业务数据，在一个单一的真实系统内工作。” 通过Workday和Evisort的文档智能解决方案，客户将能够将非结构化数据从文档管理系统引入Workday，帮助客户更高效、智能地管理人力和财务流程，包括： 获取更准确的数据。 客户将能够在几秒钟内从业务文件中提取并转移数据，且更加准确和自信。这包括直接从文件中提取财务和运营细节以自动化下游流程，揭示错误或缺失信息，以及搜索支付条款等详细信息。 通过自动化驱动对齐和行动。 客户将能够使用强大的AI帮助员工更好地理解合同，简化文件创建过程，并让利益相关者了解审查和必要的行动。 做出更明智的业务决策。 客户将能够最大限度地利用业务文件，通过通知有利条款和条件以及建议的行动来提升决策效果。 Workday与Evisort：AI驱动的文档智能，打造变革工作场所 Workday将在各种应用场景中提供Evisort的AI驱动文档智能解决方案，帮助团队更好地实现目标并重塑角色，包括： 会计。 会计人员将能够利用AI功能快速导航业务文件，如收入合同、供应商发票和资产协议，更有效地阅读、转换、匹配和记账。例如，对于收入合同，会计人员将收到合同错误的警报，获得收入确认时间表的建议，并在合同续约时得到通知。 采购。 组织将利用这些AI驱动的解决方案提升供应商合同谈判和合同风险管理活动。这将推动降低支出机会，支持合规，并帮助减少风险。例如，采购专业人员将能够识别现有供应商协议中的未声明利益，并根据历史基准评估合同语言以指导谈判。这将有助于保护利润并防止不必要的风险。 员工知识库。 员工将能够更快速地访问有关HR和财务政策（如福利和费用）的信息，从而减少获取关键员工信息的时间。例如，员工将能够使用AI聊天机器人简单提问，并获得即时答案和参考支持文档。 关于Evisort收购的详情 该交易预计将在Workday的2025财年第三季度结束（2024年10月31日）前完成，需满足惯常的交割条件。Orrick律师事务所担任Workday的法律顾问，Goodwin律师事务所担任Evisort及其股东的法律顾问。 关于Workday Workday是一家领先的企业平台，帮助组织管理其最重要的资产——人力和财务。Workday平台以AI为核心，帮助客户提升人力、提升工作效率，并推动业务持续发展。全球超过10,500家组织在使用Workday，包括中型企业和超过60%的《财富》500强公司。有关Workday的更多信息，请访问workday.com。 © 2024 Workday, Inc. 保留所有权利。Workday及其标志是Workday公司的注册商标。所有其他品牌和产品名称是各自所有者的商标或注册商标。 关于Evisort Evisort的AI原生合同智能平台帮助包括微软、Workday、McKesson、BNY Mellon、西联汇款和NetApp在内的知名组织全面了解其合同。Evisort通过先进的专有AI技术——包括第一个专为合同设计的大型语言模型（LLM）——赋能团队更快速、更智能地起草、管理、分析和优化协议，帮助加快交易，减少风险和成本，并将法律和合同挑战转化为战略性业务机会。 前瞻性声明 本新闻稿包含与Workday、Evisort及Workday收购Evisort相关的前瞻性声明。这些前瞻性声明仅基于当前可用的信息以及Workday的当前信念、期望和假设。由于前瞻性声明涉及未来，因此存在固有的风险、不确定性、假设和难以预测的情况变化，其中许多因素超出了Workday的控制范围。如果风险变为现实，假设证明不正确，或者我们经历意外的情况变化，实际结果可能与这些前瞻性声明所暗示的结果有重大差异，因此，您不应依赖任何前瞻性声明。此声明中的前瞻性声明包括但不限于：有关拟议交易潜在利益和效果的声明；Workday对Evisort业务及其能力的计划、目标、期望和意图；以及拟议交易的预期完成时间。风险包括但不限于：（i）交易可能无法按时或根本无法完成的风险；（ii）未能实现交易预期利益的风险；（iii）Workday实施其对Evisort业务及其能力的计划、目标和其他期望的能力，以及我们在我们的HR和财务应用套件中交付AI驱动的文档智能解决方案的能力；（iv）交易公告或完成的负面影响；（v）与收购相关的意外费用或负债；以及（vi）我们向美国证券交易委员会（“SEC”）提交的文件中描述的其他风险和因素，包括我们最近提交的10-Q表格和我们将不时向SEC提交的其他报告，这些文件可能导致实际结果与预期有差异。Workday不承担任何义务，也不打算在本新闻稿发布后更新任何此类前瞻性声明。 本文件、Workday网站或其他新闻稿或公开声明中引用的任何尚未发布的服务、功能或功能均可能会发生变化，且可能不会按计划交付或根本不交付。购买Workday服务的客户应根据当前可用的服务、功能和功能做出购买决策。 来源：Workday公司
    automation
    2024年09月17日
    • 123
订阅NACSHR周报
HR Jobs
推荐机构
最近文章
热门文章
那年今日
扫一扫 添加客服
关于我们  | 投融资  | 回顾  | NACSHR招聘平台用户协议 & 免责声明  | 发布招聘信息  | 资料下载  | 联系我们  | 订阅NACSHR月报  | NACSHR2024年度活动计划  | NACSHR6月夏季论坛启动  | Become a Speaker  | 北美HR需求指南-征集中  | 2024年度大奖评选  | 2024北美华人人力资源年度峰会  | 设计思维少儿体验课程  | 北美HR招聘平台-企业直招，内推  | 我有需求，想咨询  | 北美华人人力资源服务图谱  | 北美人力资源服务图谱  | NACSHR在北美HR图谱  | 洛杉矶·NACSHR论坛
Email:hi@nacshr.org
Copyright © 2025 NACSHR.org All Rights Reserved.