The Key to a Thriving Workforce? A Smart Approach to AI微软的最新数据强调了人工智能对员工赋权、活力和生产力的积极影响。领导者可以通过关注其员工队伍是否在“繁荣”中来促进良好表现，微软将“繁荣”定义为被赋予权力和充满活力地进行有意义的工作。员工信号调查显示，人工智能的使用能通过减少乏味工作并促进有意义的工作来提高生产力、努力和影响。人工智能工具还与更高的赋权和活力得分相关，表明员工队伍的“繁荣”。成功的关键在于将人工智能与支持性文化相结合，提供必要的培训，并使人工智能项目与公司目标保持一致。
New data reveals how access to AI can help employees feel more empowered and energized, and find more meaning in their work.
what’s the best way for leaders to foster good performance? How can they tell if their efforts are successful or not? Often, companies try to answer these questions by measuring metrics like engagement or financial results. And while those are critical to business success, at Microsoft, we also want to explore whether the workforce is thriving.
“Thriving has become the North Star for how we understand employees,” says Microsoft VP of People Analytics Dawn Klinghoffer, who leverages data to help leaders understand and improve employee’s experience. “We define thriving as being empowered and energized to do meaningful work. Are people excited to come to work every day, excited about the opportunities ahead?”
One of the ways we gauge this at Microsoft is with our Employee Signals survey, a biannual company-wide poll. The recent results not only offered insights into the tangible benefits of thriving, they also uncovered a key catalyst for fostering it: access to AI.
The Benefits of Thriving
We are focused on fostering a culture of thriving because our research suggests that doing so can boost how effective our workforce perceives itself to be. We also found that employees who are thriving are likely to have the highest scores on our indicators of high performance, like productivity, effort, and impact
Additionally, survey results suggest that employees who are thriving are more likely to go above and beyond what is expected of them. They take more pride in their work and they are less apt to look for employment elsewhere.
Recent Employee Signals survey results give us some new insights about what it means to thrive in this new era of work. We discovered that higher scores on what we’ve identified as the most important factors that support thriving—finding meaning in work, feeling empowered, and feeling energized—also translate to a measurable boost in productivity. Furthermore, access to AI seems to correlate with higher scores on each of these pillars.
Meaningfulness: According to our data, employees who find their work meaningful are 59% more likely to say they are productive at work—and 28% more likely to say they put in extra effort. Key to that is minimizing time spent on tasks that don’t feel meaningful. This is where AI comes in: AI assistants can lighten the load by generating rough drafts, sifting through piles of data, or simply acting as a sounding board and brainstorming partner to help people nail down a plan of action. Crucially, incorporating AI into the day correlated to a 20% jump in scores relating to meaningful work.
“What we find is that AI is really there to help you take friction and toil out of the system, and to remove the drudgery of work,” Klinghoffer says. “And when people are able to remove some of that drudgery, we see that they’re more productive, and they thrive more.”
Empowerment: Survey results also point to a future in which AI empowers people in their jobs. People who are empowered do not feel they have resource constraints, and they aren’t overburdened with people telling them how to do their work, Klinghoffer says, “so they have more freedom to do things the way they want and need to get the job done.” Access to AI tools and resources, we found, correlated to 34% higher scores for questions related to empowerment.
Energy: Our employees who say they feel energized are 44% more likely to say they feel proud of their work, and 22% more likely to say they take the initiative to be productive and put discretionary effort into their work. All levels of AI use— learning about it, grasping its value, incorporating it into processes and products, or simply having AI resources—correlated to higher reported energy levels. In fact, scores on energy-related questions for those using AI jumped almost 27%.
These results offer solid evidence that AI can be a catalyst for thriving and high performance. But how a company goes about making AI available will determine whether the company can reap these benefits. If employees are equipped with the right knowledge, tools, training, and resources to leverage AI in their work, they can begin to tap the full potential of an AI companion.
The key to success, Klinghoffer says, is integrating AI in a way that spans culture, learning, and people management. That way, everyone will understand how AI can help them focus on the most meaningful work.
The ABCs of Thriving with AI
Klinghoffer recommends keeping the following blueprint top of mind.
Accelerate alignment: Strengthen connections between employees, the company’s mission, and the transformative potential of AI. Clarify how AI initiatives align with the company’s goals and employees’ roles. Celebrate contributions to AI projects to highlight their impact on the company and customers.
“Employees who felt more connected to the mission and really understood how their work fits into the larger system were also the ones who were really thriving,” says Ketaki Sodhi, Senior HR Data Analyst at Microsoft. “When we looked at Copilot and employee sentiment around AI, these were also the folks who were willing to experiment and find ways to use AI to take some of the drudgery out of the day-to-day.” Smart leaders should seek out those internal champions and offer them support and encouragement.
Be inclusive: Create an environment where all employees feel equipped to engage with AI. This includes providing AI education, training, and resources, as well as fostering a culture of innovation and supporting a safe space for experimentation. Regular check-ins and feedback sessions can help employees express concerns and share ideas related to AI. Once users are encouraged and equipped to explore the possibilities of AI, our research suggests that a time savings of just 11 minutes a day is all it takes for them to start to appreciate its value.
Cultivate collective growth: Create a culture that empowers employees to decide how to do their best work, while investing in moments that matter together. Provide employees with the flexibility to plan their days and create time to meaningfully engage with AI. Encourage them to explore how AI can help them free up time for creative and strategic work. Then highlight use cases and foster collaboration among teams to encourage knowledge sharing.
Collective growth encompasses in-role experiences (how do we create time and space for employees to learn within their role?) and beyond (what comes next for me? Is there a viable career that excites me at this company?). AI can help with both—by eliminating the drudgery that keeps employees from doing more creative work, and by facilitating positive employee movement. “You see a huge boost. People get excited doing something new, growing their skills and experiences, and furthering their career,” Klinghoffer says. “A couple of months ago on my team we had people who were interested in a different role raise their hands, and we facilitated changes for about 20% of my org.”
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2024年06月24日
头条
HR如何可以成为组织中的影响者 How HR Can Become an Organizational Influencer文章《HR如何成为组织的影响者》强调了HR在推动组织变革中的关键作用，通过战略影响而非正式权力来驱动变革。HR专业人员可以通过利用他们对人力动态的深入理解、战略思维和沟通技巧，成为关键的影响者。文章列出了HR需要掌握的八项核心能力，包括战略影响力、讲故事的能力、公共演讲、协作影响力、外交、信息传递、冲突解决和执行力。
通过发展这些技能，HR可以有效地驾驭变革，激励行动，并将人员战略与业务目标对齐。
变革不仅是不可避免的，而且是推动个人和组织成长与创新的动力。在工作中，变革可以推动一个组织向前发展并提升其水平，也可以摧毁它（包括其中的员工）。组织如何应对变革？是通过纯粹的角色权威？还是通过高层领导的强制命令？亦或是通过那些没有“正式权威”的人以更微妙的方式来推动和引导变革的方向？
在大多数组织中，人力资源（HR）没有像其他部门那样拥有正式的权力或影响力。通常，HR人员不足，资源匮乏。即使在过去几年中人力资源职能快速发展，HR在工作中仍在努力建立其战略价值。对于HR来说，推动或引导变革的力量不是正式的权力或“蛮力”，而是战略影响力（strategic influence）。
本质上，战略影响力不是关于权威，而是关于灵感、创新以及对工作中人类元素的深刻理解。讽刺的是，一些拥有强大职位的领导者除了他们头衔赋予的权力外，没有任何影响力。相反，一些在工作中没有头衔的普通人，却是通过利用他们的影响力来推动和引导变革的真正变革者。
有时HR确实有正式的权力，但更多时候没有。这就是为什么它必须更多地依赖影响力而不是正式的权威。
组织中的影响者 组织中的影响者是变革的催化剂，是能够理解业务战略与人类动态之间联系的愿景者。不同于源自层级权力的传统影响力，组织中的影响者的影响力来自于他们连接、理解和激励人的能力。
组织中的影响者具有一些基本特质，包括：
战略思考：看到更大的图景，并将努力与整体组织目标对齐。
以同理心领导：理解并重视他人的观点和需求。
有效沟通：通过清晰和信念表达想法并激励行动。
适应力强：拥抱变革并帮助他人应对变革。
用数据决策：利用数据洞察来决策和制定策略。
与他人合作并建立伙伴关系：建立伙伴关系并在组织各个层面促进团队合作。
创新：不断寻找和实施创造性的解决方案。
有韧性：在面对挫折时保持专注和积极。
伦理和诚信：坚持诚信并促进信任和尊重的文化。
让HR成为组织影响者的8种方式 以下是HR可以用来成为组织影响者的八种方法：
1 - 战略影响力 战略影响力是关于利用HR在人员领导和业务管理方面的独特见解来推动业务策略，确保人员与业务目标对齐并推动其前进。这个概念体现了HR领导者不仅是参与者，而且是董事会中的关键策略家，倡导促进组织成长和员工满意度的政策和实践。 这些是需要掌握的五项能力：
制定并执行与组织领导力对齐的有影响力的HR策略。
通过战略性HR举措影响高层管理和决策。
在整个组织中建立战略伙伴关系以增强HR的影响力。
使用HR洞察分析和解决复杂的组织挑战。
指导和发展HR团队以增强战略思维能力。
2 - 讲故事 讲故事是HR专业人士的一个强大工具，使他们能够将组织的价值观、文化和目标联系起来形成引人入胜的叙述。这种方法不仅增强了沟通，还建立了情感连接，使HR举措更易于理解和影响深远。通过讲故事，HR可以有效地倡导变革，庆祝成功，并阐明业务决策中的人性化一面，将抽象概念转化为在整个组织中产生共鸣的有意义的故事。 这些是需要掌握的五项能力：
创作引人入胜的叙述以传达HR的愿景和价值观。
使用有说服力的讲故事技巧吸引多样化的受众。
利用讲故事推动组织变革。
根据不同的沟通媒介调整讲故事的风格。
使用叙事智能增强HR的说服力。
3 - 出色的公众演讲 出色的公众演讲使HR领导者能够以权威和激情进行沟通，影响并激励他人。出色的公众演讲不仅仅是大声说话或喋喋不休，而是关于自信、同理心和理解。这项技能对于倡导HR举措、分享洞察和引导塑造组织未来的讨论至关重要。精通的公众演讲使HR领导者成为能够吸引听众的强大演说者，无论是在小型团队会议还是大型企业聚会上，都能有效传达HR的战略价值。 这些是需要掌握的五项能力：
掌握适用于HR背景的公众演讲技巧。
通过有效的演讲技巧吸引和激励受众。
利用公众演讲作为HR倡导和影响的工具。
根据不同类型的受众和组织层级调整演讲内容。
制作能够引起利益相关者共鸣的引人入胜的演讲内容。
4 - 协作影响力 协作影响力侧重于HR建立和维护推动组织成功的战略业务伙伴关系的能力。它突显了HR在弥合部门间差距、促进跨职能团队合作以及将HR策略与更广泛的业务目标对齐方面的作用。通过协作，HR可以打破孤岛，促进团结，并确保人员策略是实现公司目标的重要组成部分。 这些是需要掌握的五项能力：
建立和维持支持HR目标的有影响力的业务伙伴关系。
促进HR与其他业务单位之间的合作。
利用人际交往技能增强HR的协作影响力。
协商并对齐HR策略与更广泛的业务目标。
培养支持和倡导HR举措的盟友网络。
5 - 外交技巧 HR的外交技巧是关于以策略性智慧和策略性技巧驾驭复杂的组织政治网络。它涉及以尊重不同观点的方式倡导HR政策和举措，同时推动进步性变革。HR外交官善于建立共识、管理冲突，并将HR定位为组织决策中的中立但有影响力的参与者，确保在业务策略中始终考虑人员因素。 这些是需要掌握的五项能力：
利用外交技巧驾驭和影响组织政治。
使用策略性沟通技巧倡导HR驱动的变革。
通过外交解决复杂的组织问题。
在不同利益相关者群体中建立共识。
在所有HR举措中以诚信和伦理领导。
6 - 信息掌控 HR的信息掌控是关于编写和传达清晰表述HR策略价值和影响的信息。它是将沟通调整到不同受众的能力，确保清晰、参与和支持HR举措。通过有效的信息传达，HR专业人士可以解密HR政策，倡导组织变革，并巩固HR在组织内作为关键沟通者的角色。 这些是需要掌握的五项能力：
制定清晰有影响力的HR举措沟通策略。
调整HR信息以引起不同组织受众的共鸣。
以易于理解的方式传达复杂的HR概念。
有效利用各种沟通渠道传递HR信息。
测量和分析HR沟通策略的影响。
7 - 冲突解决和达成共识 冲突解决和达成共识在维护和谐和高效的工作环境中至关重要。这个概念围绕HR调解争议、促进谈判和培养合作与相互尊重环境的能力。通过为HR专业人士配备解决冲突的技能，组织可以确保更顺畅的运营、增强的团队合作以及一个重视建设性对话而非对抗的文化。 这些是需要掌握的五项能力：
有效调解和解决工作场所冲突。
促进合作和建设性的谈判过程。
在冲突各方之间建立共识以实现组织和谐。
实施预防和管理冲突的主动策略。
培训和指导团队冲突解决和达成共识的技能。
8 - 领导风范 HR影响者的领导风范和领导力是关于体现那些在组织各个层面上赢得尊重和激发信心的品质。这包括培养一种真实、权威和平易近人的领导风格，使HR领导者能够有效地倡导战略举措并以身作则。凭借强大的领导风范，HR专业人士可以更有效地影响结果、推动战略决策，并倡导以人为本的业务方法。 这些是需要掌握的五项能力：
培养权威且真实的领导风格。
提升高层沟通技巧。
建立战略关系。
以自信和愿景领导。
通过变革性领导实践激励团队和个人。
英文原来来自：https://www.linkedin.com/pulse/how-hr-can-become-organizational-influencer-hacking-hr-0xnlc/
作者：Hacking HR
Change is not just inevitable, but the driving force behind personal and organizational growth and innovation.
At work, change can either propel an organization forward and lift it up, or break it (including its people).
How can organizations navigate change? Is it through pure role-based authority? Is it through the brute force of senior leadership mandates? Or is there a more subtle way in which people, without “formal authority”, may drive and even steer the direction of change?
In most organizations, Human Resources (HR) does not have the formal authority or power that some of its counterparts have. Generally, HR is understaffed and under-resourced. And, even with the rapid advancement of the people function in the past few years, HR is still on the road to building its strategic value at work.
For HR, it is not formal authority or “brute force” that drives or steers change, it is the power of strategic influence.
In essence, strategic influence is not about authority, but inspiration, innovation, and a deep understanding of the human element at work.
Ironically, some leaders with a powerful position have no influence other than that given to them by their titles. In contrast, some ordinary people at work, without a title, are real change makers with potent network effects at work given how they leverage their influence to drive and steer change.
Sometimes HR does have the formal authority, but often it does not. That’s why it has to rely more on the power of influence than on the power of formal authority.
Organizational Influencers
An organizational influencer is a catalyst for change, a visionary who understands the connection business strategy and human dynamics. Unlike traditional notions of influence that stem from hierarchical power, organizational influencers derive their impact from their ability to connect, understand, and inspire people.
An organizational influencer has some foundational attributes, including:
Thinking strategically: Sees the bigger picture and aligns efforts with overarching organizational goals.
Leading with empathy: Understands and values the perspectives and needs of others.
Communicating effectively: Articulates ideas and inspires action through clarity and conviction.
Adapting: Embraces change and helps others navigate through it.
Informing decisions with data: Leverages insights from data to inform decisions and strategies.
Collaborating with others and building partnerships: Builds partnerships and fosters teamwork across all levels of the organization.
Innovating: Constantly seeks and implements creative solutions to challenges.
Being resilient: Maintains focus and positivity in the face of setbacks.
Behaving ethically and with integrity: Upholds integrity and promotes a culture of trust and respect.
8 Ways for HR to Becomes an Organizational Influencer
These are nine ways HR can use to become an organizational influencer.
1 - Strategic Influence
Strategic influence is about leveraging HR's unique insights into people leadership and business management to drive business strategies, ensuring that people align with and propels business objectives forward. This concept embodies the idea that HR leaders are not just participants but key strategists in the boardroom, advocating for policies and practices that foster both organizational growth and employee satisfaction.
These are five competencies to master:
Develop and execute impactful HR strategies aligned with organizational leadership.
Influence top-level management and decision-making through strategic HR initiatives.
Foster strategic partnerships across the organization to enhance HR's influence.
Analyze and address complex organizational challenges using HR insights.
Mentor and develop HR teams to strengthen strategic thinking skills.
2 - Storytelling
Storytelling is a powerful tool for HR professionals, enabling them to connect the dots between organization's values, culture, and goals into compelling narratives. This approach not only enhances communication but also builds emotional connections, making HR initiatives more relatable and impactful. Through storytelling, HR can effectively champion change, celebrate successes, and articulate the human side of business decisions, transforming abstract concepts into meaningful stories that resonate across the organization.
These are five competencies to master:
Craft compelling narratives to communicate HR vision and values.
Engage diverse audiences with persuasive storytelling techniques.
Leverage storytelling to drive organizational change.
Adapt storytelling styles to fit various communication mediums.
Use narrative intelligence to enhance HR's persuasive power.
3 - Public Speaking Excellence
Public speaking excellence empowers HR leaders to communicate with authority and passion, influencing and inspiring others at work. People speaking excellence is not about being loud or never shutting up, but about confidence, empathy and understanding. This skill is crucial for advocating HR initiatives, sharing insights, and leading discussions that shape the organization's future. Masterful public speaking turns HR leaders into powerful orators who can captivate their listeners, whether in small team meetings or large corporate gatherings, effectively conveying the strategic value of HR.
These are five competencies to master:
Master public speaking skills tailored for HR contexts.
Engage and motivate audiences through effective speech delivery techniques.
Utilize public speaking as a tool for HR advocacy and influence.
Adapt speeches to various audience types and organizational levels.
Develop compelling presentation content that resonates with stakeholders.
4 - Collaborative Influence
Collaborative influence focuses on HR’s capacity to forge and maintain strategic business partnerships that drive organizational success. It highlights HR’s role in bridging gaps between departments, facilitating cross-functional teams, and aligning HR strategies with broader business objectives. Through collaboration, HR can dismantle silos, encourage unity, and ensure that people strategies are integral to achieving corporate goals.
These are five competencies to master:
Build and sustain influential business partnerships that support HR goals.
Facilitate collaboration between HR and other business units.
Leverage interpersonal skills to enhance HR’s collaborative impact.
Negotiate and align HR strategies with broader business objectives.
Cultivate a network of allies to support and advocate for HR initiatives.
5 - Diplomacy
HR diplomacy is about navigating the complex web of organizational politics with tact and strategic acumen. It involves advocating for HR policies and initiatives in a way that respects differing viewpoints while pushing for progressive change. HR diplomats are adept at building consensus, managing conflicts, and positioning HR as a neutral yet influential player in organizational decisions, ensuring that the people aspect is always considered in business strategies.
These are five competencies to master:
Utilize diplomacy to navigate and influence organizational politics.
Advocate for HR-driven change using tactful and strategic communication.
Resolve complex organizational issues with diplomatic problem-solving.
Build consensus among diverse stakeholder groups.
Lead with integrity and ethical considerations in all HR initiatives.
6 - Message Mastery
Message mastery in HR is about crafting and delivering messages that clearly articulate the value and impact of HR strategies. It’s the ability to tailor communication to diverse audiences, ensuring clarity, engagement, and support for HR initiatives. Through effective messaging, HR professionals can demystify HR policies, champion organizational change, and solidify HR’s role as a key communicator within the organization.
These are five competencies to master:
Develop clear and impactful communication strategies for HR initiatives.
Tailor HR messaging to resonate with different organizational audiences.
Communicate complex HR concepts in an accessible manner.
Utilize various communication channels effectively for HR messaging.
Measure and analyze the impact of HR communication strategies.
7 - Conflict Resolution and Agreement Building
Conflict resolution and agreement building are fundamental in maintaining a harmonious and productive workplace. This concept revolves around HR's ability to mediate disputes, facilitate negotiations, and foster an environment of cooperation and mutual respect. By equipping HR professionals with the skills to navigate and resolve conflicts, organizations can ensure smoother operations, enhanced teamwork, and a culture that values constructive dialogue over confrontation.
These are five competencies to master:
Mediate and resolve workplace conflicts effectively.
Facilitate collaborative and constructive negotiation processes.
Build consensus among conflicting parties to achieve organizational harmony.
Implement proactive strategies to prevent and manage conflicts.
Train and guide teams in conflict resolution and agreement-building skills.
8 - Executive Presence
Executive presence and leadership for HR influencers are about embodying the qualities that command respect and inspire confidence at all levels of the organization. This includes cultivating a leadership style that is authentic, authoritative, and approachable, enabling HR leaders to effectively advocate for strategic initiatives and lead by example. With a strong executive presence, HR professionals can more effectively influence outcomes, drive strategic decisions, and champion a people-centric approach to business.
These are five competencies to master:
Cultivate an authoritative and authentic leadership style.
Enhance executive communication skills.
Build strategic relationships.
Lead with confidence and vision.
Inspire teams and individuals with transformative leadership practices.
头条
2024年06月20日
头条
利用组织网络分析（ONA） - 衡量员工绩效并优化战略作者: Maya Bodan, Don Miller, Sue Cantrell, Gary Parilis, 和 Carissa Kilgour
在快速变化的工作环境中，传统的办公室、工作时间和组织结构已逐渐失效，组织需要新的洞察力来理解、衡量和评估员工的绩效。特别是现在，了解人们如何互动、互动模式如何影响业务结果以及如何调整行为以改善这些结果变得更加重要。数据分析和人工智能 (AI) 的创新使这一切成为可能。
组织网络分析利用网络科学和特定指标来分析和可视化组织内部的沟通和信息流动。通过收集和分析调查和工作应用中的数据，组织可以利用数据、分析和 AI 的力量。组织网络分析揭示了传统组织结构图中没有的洞察力，例如人们如何协作、谁在决策中起到关键作用或者独立工作，以及关于信任和影响的情感。组织网络分析可以帮助领导者理解人际关系、可视化关系并找出成功的潜在障碍（图1）。
图1: 组织网络分析可以帮助发现组织内部的协作
衡量员工绩效
业务结果可以通过多种方式衡量。有时具体的定量指标是适用的；例如，一个专注于生产力的网络营销团队可能会强调点击次数、下载次数或发布的社交媒体帖子数量。改进指标，如“将网络流量增加X％”，使团队能够创新实现这一目标的方法。其他业务结果包括质量率和客户保留率的衡量。
然而，仅靠容易衡量的关键绩效指标并不能完整地呈现员工的生产力和业务影响。推动关系、发展和其他非量化人类结果的软性目标的结果对业务至关重要，尽管难以衡量。
雇主需要创造员工重视的工作场所。德勤研究显示，79%的领导者认识到他们有责任为员工创造价值，但只有27%的员工认为他们的雇主正在取得有意义的进展。在当前质疑面对面工作价值的环境中，量化人类结果带来了挑战。组织网络分析为领导者提供了分析洞察，优先考虑以人为本的指标，优化工作场所策略以提升整体员工体验。
理解个人员工绩效
组织网络分析 (ONA) 的洞察力在结合评估个人和团队绩效时尤其有用，这些绩效衡量会影响业务结果或生产力。
组织网络分析通过衡量与生产力相关的行为模式来评估生产力（需要对不同团队、职能和业务的生产力进行客观定义）。这些定义可以通过专家判断、焦点小组和访谈确定，或者通过数据分析进行量化。哪种模式是最优的取决于业务情况和需求。例如，有时，广泛的网络互动（与团队外部合作）是必要的，而在其他情况下，这可能会分散注意力——与直接同事合作是最好的（孤立的团队也可以是好的）。
非正式影响者通常不同于组织的正式领导者，他们可以提供关于如何独立于正式层级结构高效工作的宝贵视角。这些洞察力展示了员工人口在整个网络中的分布，以及职能、业务单元或地理位置等因素如何影响团队动态和生产力。在一个无边界的组织中，员工绩效超越了传统指标，突出了对非正式协作可见性的重要性。组织网络分析可以揭示隐藏的洞察力，展示信息在组织内部的真实流动方式，给领导者提供做出明智决策和优化员工绩效的洞察。
利用 ONA 优化工作场所策略
组织在平衡面对面和虚拟互动方面面临挑战。尽管许多组织鼓励员工返回办公室，期望面对面的互动能提升员工绩效和创新，但需要对人们如何实际工作的细致理解。高管希望办公室工作能激发创造力和联系，但往往面临昂贵的长期房地产承诺未得到充分利用的压力，这增加了定义办公室目的和价值的难度。通勤也会增加环境足迹，员工可能不愿失去灵活性。
通过组织网络分析，领导者可以回答一些关键问题：
有多少团队成员是共址的？
在什么情况下以及为什么需要共址？
什么工作可以或最好独立完成？
哪些工具和应用程序最能支持不同地点的工作？
一个重要因素是现场密度，它衡量一个人在办公室内近距离合作者网络的比例。更高的现场密度与更高的面对面工作的认可度相关。领导者可以利用组织网络分析的洞察来了解谁应该在一起工作以及何时在一起工作。理解这些非正式网络和影响范围可以为领导者解锁巨大的价值，以确定哪些团队应该共址以及共址时如何组织空间。通过虚拟方式沟通的独立工作者可能在办公室工作中看到的收益有限。有趣的是，新的数据显示“在松散联系网络中更可能产生创意”，这意味着与自己的直接网络外的合作可以促进创新。
结论
组织应负责任地使用数据、分析和 AI，以实时洞察员工在当今工作环境中的操作、协作和战略。这种改进的理解可以在多个组织层面支持价值创造和决策。组织网络分析提供了有关员工如何在混合工作模式和远程工作模式中跨职能和地理“边界”协作的绩效洞察，可以帮助领导层制定工作场所策略和政策。
作者
Maya Bodan
Don Miller
Sue Cantrell
Gary Parilis
Carissa Kilgour
贡献者
Yuki Iwase
Shruti Kalaiselvan
Ramyasri T M
Brennan Conway
Katherine Arriola
尾注
1 Deloitte, “Using network analysis to build an agile organization: Create organizational collaboration in a remote workplace,” 2020年10月27日。 2 Stephen Lancaster-Hall 等人, Humanizing productivity and performance: Productivity and performance in times of disruption, Deloitte, 2020; Deloitte, Beyond productivity: The journey to the quantified organization, 2023年5月。 3 Deloitte, Beyond Productivity: The journey to the quantified organization, 2023年5月。 4 Sue Cantrell 和 Corrie Commisso, “Outcomes over outputs: Why productivity is no longer the metric that matters most,” Deloitte Insights, 2023年7月19日。 5 Steve Hatfield, “Rethinking the ways we look at productivity in a Work from Anywhere world: How to evaluate remote worker productivity post-pandemic,” Deloitte’s Capital H blog, 2021年8月24日。 6 Worklytics, “12 metrics for more effective meetings,” 访问时间 2024年1月4日。 7 Deloitte Insights, New fundamentals for a boundaryless world: 2023 Global Human Capital Trends Report, 2023, 第80页。
来源：https://www2.deloitte.com/us/en/blog/human-capital-blog/2024/harnessing-organization-network-analysis.html
头条
2024年06月19日
头条
2024年北美华人人力资源夏季论坛成功举办
2024年6月8日～9日，由NACSHR（北美华人人力资源协会）主办的北美华人人力资源夏季论坛在美国硅谷成功举办。本次会议共有32位HR高管及商业领袖，围绕HR业务、AI科技、全球化人力资源管理、女性领导力和人生教练等话题带来精彩纷呈的分享，共吸引70+来自硅谷、西雅图、纽约、洛杉矶、圣地亚哥等地的参会嘉宾。
The North American Chinese HR Summer Forum, hosted by NACSHR (North American Chinese Society for Human Resources), was successfully held in Silicon Valley from June 8-9, 2024. The forum featured 32 HR executives and business leaders who delivered engaging presentations on topics such as HR operations, AI technology, global HR management, women's leadership, and life coaching. The event attracted over 70 attendees from various regions, including Silicon Valley, Seattle, New York, Los Angeles, and San Diego.
部分参会的企业来自：Tiktok、Canadian Solar、ASML、Xpeng Motors US、NetEase、Nvidia、Pony.ai、Sony Corporation of America、eBay、Cisco、Clinical Pharmacology、ZERO&、昆仑万维、TCL、Alpha EMS、ASUS Computer International、轻舟QCraft.AI等知名的企业。
Some of the renowned companies that participated in the forum included TikTok, Canadian Solar, ASML, Xpeng Motors US, NetEase, Nvidia, Pony.ai, Sony Corporation of America, eBay, Cisco, Clinical Pharmacology, ZERO&, Kunlun Wanwei, TCL, Alpha EMS, ASUS Computer International, and QCraft.AI.
本次论坛不仅了解到最新的AI科技在HR领域的应用和全球化人力资源管理趋势，还为北美华人HR从业者提供了一个重要的交流平台，促进了行业内的知识共享和合作交流。参会者能够获得宝贵的行业洞见，提升企业在人力资源管理方面的竞争力，同时加强了华人HR社区的凝聚力和影响力。
The forum not only highlighted the latest AI technology applications in the HR field and global HR management trends but also provided a crucial networking platform for North American Chinese HR professionals. It facilitated knowledge sharing and collaborative exchanges within the industry. Attendees gained valuable industry insights that enhance their companies' competitiveness in human resource management while also strengthening the cohesion and influence of the Chinese HR community.
感谢本次的分享嘉宾、赞助合作伙伴及参会嘉宾的支持。下次活动日期是10月初，期待下次相聚!
We extend our gratitude to the speakers, sponsors, and attendees for their support. The next event is scheduled for early October, and we look forward to seeing you there.
关于本次的赞助商
彭律师事务所
彭律师事务所自成立以来专注于美国移民法业务。作为新移民的生活引领者，精心办理EB-1、EB-5、O1、L-1、以及职业移民等各类移民案件。通过投资、创业、科技、艺术等多元化移民路线，为数以千计的家庭和个人架起通往美国的桥梁。更多访问：www.thepenglaw.com
China Southern Airlines
China Southern Airlines is China’s largest carrier in terms of fleet size, route network coverage, and annual passenger traffic. Rated as China’s safest airline, China Southern Airlines is proud to maintain the best safety record in the country with its global leadership in safety management. It has maintained 30 million consecutive hours of safe flight operation and, in 2023, became the first in the industry to receive the "Three-Star Flight Safety Diamond Award" from the Civil Aviation Administration of China.
China Southern is now operating 11 scheduled flights per week from North America to China, including 4 flights departing from San Francisco. We look forward to your visit to Guangzhou with China Southern Airlines.
购票访问：https://oversea.csair.com/tka/us/en/book/search
订票邮箱：sfosales@csair.us
特别福利：NACSHR会员购票，将享受南方航空客服人员1对1联系和服务！
About NACSHR
We are a vibrant community where North American Chinese HR professionals can connect, learn, grow, and thrive throughout their careers. Founded in 2016 in Silicon Valley, NACSHR is dedicated to supporting and advancing Chinese HR practitioners in North America. We offer a platform for North American Chinese HR professionals to exchange knowledge, enhance their skills, and succeed in their careers. Through events, an online platform, mentorships, and awards, we connect, elevate, and empower the Chinese HR community. Our goal is to strengthen the influence and rights of HR professionals and the broader Chinese community in the workplace. Ultimately, we strive to promote the collective prosperity of the entire Chinese HR ecosystem.
头条
2024年06月17日
头条
美国SEC控告纽约的AI招聘公司Joonko的创始人证券欺诈和电信欺诈概要：伊利特·拉兹（Ilit Raz），AI招聘公司Joonko的首席执行官和创始人，因涉嫌对投资者进行重大欺诈被美国证券交易委员会（SEC）及纽约南区美国检察官办公室指控。SEC指控拉兹通过虚假和误导性的声明欺骗投资者，包括夸大Joonko的客户数量和质量、平台上的求职者数量以及公司收入，涉嫌欺诈金额至少达到2100万美元。
Joonko公司自称利用人工智能帮助客户找到多元化和代表性不足的求职者，以达到其多元化、公平和包容的招聘目标。然而，拉兹向投资者提供了虚构的客户感谢信和赞誉其效果的假证据，甚至在被投资者质疑时提供了伪造的银行对账单和合同。这一骗局在2023年中期被揭穿，当时一名投资者面对面质问拉兹，拉兹承认伪造文件并撒谎关于公司的财务状况和客户基础。
SEC和刑事检察机关的指控显示，拉兹利用新兴技术领域的热潮，以人工智能和自动化等流行词汇吸引投资，实际上却进行了传统的欺诈行为。这一事件不仅揭示了创业公司在吸引投资时可能存在的道德风险，也提醒了投资者在追求人工智能等高科技领域的投资机会时需要格外谨慎。
总部位于纽约市的人工智能招聘平台Joonko的创始人及前首席执行官因涉嫌欺诈投资者，误导他们关于公司核心方面的信息，被控证券欺诈和电信欺诈。
美国证券交易委员会（SEC）在6月11日于纽约南区联邦地区法院提交的投诉中指控，这家现已关闭的人工智能招聘初创公司的创始人及前首席执行官伊利特·拉兹通过对Joonko的客户数量和质量、平台上的求职者数量以及公司收入等核心方面作出虚假和误导性陈述，从投资者那里骗取至少2100万美元（2022年9月有一篇融资B轮2500万美元的新闻点击可以查看）。
Joonko在2022年完成了由Insight Partners领投、包括Target Global、Kapor Capital和Vertex Ventures Israel等投资者参与的2500万美元B轮融资。《华尔街日报》报道称，该公司自2016年成立以来共筹集了超过3800万美元。Kapor Capital拒绝对此发表评论，而Insight、Target Global和Vertex Ventures Israel则没有回应《华尔街日报》的置评请求。
SEC指控拉兹违反了联邦证券法的反欺诈条款，要求对其实施永久禁令、民事罚款、返还非法所得及预审计利息，并禁止其担任公司高管。
与此同时，纽约南区美国检察官办公室也于6月11日宣布了针对拉兹的刑事指控。拥有以色列国籍的拉兹被控一项证券欺诈和一项电信欺诈，每项罪名最高可判20年监禁。
Joonko于5月24日在特拉华州美国破产法院申请破产保护。
根据SEC的投诉，Joonko声称使用人工智能帮助客户找到多元化和代表性不足的求职者，以实现其多元化、公平和包容的招聘目标。拉兹在筹资过程中向投资者谎称Joonko拥有超过100家客户——包括财富500强公司，并向投资者提供了几家公司的虚假感谢信，赞扬其效果。
拉兹还谎称Joonko的收入超过100万美元，正在与超过100000名活跃求职者合作，并在投资者怀疑时向其提供了伪造的银行对账单和伪造的合同。根据投诉，这一骗局在2023年中期被揭穿，当时一名投资者面对面质问拉兹，后者承认伪造了银行对账单和合同，并且在Joonko的收入和客户数量上撒谎。
SEC执行局局长古尔比尔·格雷瓦尔（Gurbir Grewal）在一份新闻稿中表示：“我们指控拉兹利用老式的诈骗手法，但使用了新式的流行词如‘人工智能’和‘自动化’。随着越来越多的人寻求人工智能相关的投资机会，我们将继续监管市场，防止今天投诉中所指控的类型的不当行为。但与此同时，对于那些利用人工智能的热潮来筹资的公司，投资者也应保持警惕。”
附录SCE的新闻稿：
Washington D.C., June 11, 2024 —
The Securities and Exchange Commission today charged Ilit Raz, CEO and founder of the now-shuttered artificial intelligence recruitment startup Joonko, with defrauding investors of at least $21 million by making false and misleading statements about the quantity and quality of Joonko’s customers, the number of candidates on its platform, and the company’s revenue.
According to the SEC’s complaint, Joonko claimed to use artificial intelligence to help clients find diverse and underrepresented candidates to fulfill their diversity, equity, and inclusion hiring goals. To raise money for Joonko, the complaint alleges that Raz falsely told investors that Joonko had more than 100 customers, including Fortune 500 companies, and provided investors with fabricated testimonials from several companies expressing their appreciation for Joonko and praising its effectiveness. Raz also allegedly lied to investors that Joonko had earned more than $1 million in revenue and was working with more than 100,000 active job candidates. When an investor grew suspicious of Raz’s claims, Raz allegedly provided the investor with falsified bank statements and forged contracts in an effort to conceal the fraud. According to the complaint, the scheme unraveled in mid-2023 when the investor confronted Raz, who admitted to forging bank statements and contracts and lying about Joonko’s revenue and number of customers.
“We allege that Raz engaged in an old school fraud using new school buzzwords like ‘artificial intelligence’ and ‘automation,’” said Gurbir S. Grewal, Director of the SEC’s Division of Enforcement. “As more and more people seek out AI-related investment opportunities, we will continue to police the markets against AI-washing and the type of misconduct alleged in today’s complaint. But at the same time, it is critical for investors to beware of companies exploiting the fanfare around artificial intelligence to raise funds.”
The SEC’s complaint, filed in the U.S. District Court for the Southern District of New York, charges Raz with violating the antifraud provisions of the federal securities laws and seeks a permanent injunction, civil money penalties, disgorgement with prejudgment interest, and an officer-and-director bar against Raz.
In a parallel action, the U.S. Attorney's Office for the Southern District of New York today announced criminal charges against Raz.
The SEC’s investigation was conducted by Alicia Guo, Ariel Atlas, Neil Hendelman, and Lindsay S. Moilanen and was supervised by Sheldon L. Pollock of the New York Regional Office. The litigation will be led by Ms. Guo and Ms. Atlas, and supervised by Daniel Loss and Mr. Pollock. The SEC appreciates the assistance of the U.S. Attorney’s Office for the Southern District of New York and the FBI.
华盛顿特区，2024年6月11日 — 美国证切和交易委员会（SEC）今日指控现已关闭的人工智能招聘创业公司Joonko的首席执行官兼创始人伊利特·拉兹（Ilit Raz），因在Joonko的客户数量和质量、平台上的候选人数量以及公司收入方面向投资者做出虚假和误导性陈述，欺诈投资者至少2100万美元。
根据SEC的投诉，Joonko声称使用人工智能帮助客户找到多元化和代表性不足的候选人，以实现其多元化、公平和包容的招聘目标。投诉称拉兹向投资者谎称Joonko拥有超过100家客户，包括财富500强公司，并向投资者提供了几家公司的虚构感谢信，赞扬其效果。拉兹还谎称Joonko的收入超过100万美元，并正在与超过100,000名活跃求职者合作。当一名投资者对拉兹的说法表示怀疑时，拉兹据称向该投资者提供了伪造的银行对账单和伪造的合同来掩盖欺诈行为。根据投诉，该骗局在2023年中期被揭露，当时该投资者直面拉兹，后者承认伪造银行对账单和合同，并且在Joonko的收入和客户数量上撒谎。
SEC执行局局长古尔比尔·S·格雷瓦尔（Gurbir S. Grewal）表示：“我们指控拉兹利用老式的欺诈手法，但使用了新式的流行词如‘人工智能’和‘自动化’。随着越来越多的人寻求人工智能相关的投资机会，我们将继续监管市场，防止今天投诉中所指控的类型的不当行为。但与此同时，对于那些利用人工智能的热潮来筹资的公司，投资者也应保持警惕。”
SEC的投诉已提交至纽约南区美国地区法院，指控拉兹违反联邦证券法的反欺诈条款，并寻求永久禁令、民事罚款、返还非法所得及预审计利息，并禁止其担任公司高管。
与此同时，纽约南区美国检察官办公室今天也宣布了针对拉兹的刑事指控。
SEC的调查由纽约地区办公室的艾丽西亚·郭（Alicia Guo）、阿里尔·阿特拉斯（Ariel Atlas）、尼尔·亨德尔曼（Neil Hendelman）和林赛·S·莫伊兰宁（Lindsay S. Moilanen）进行，并由谢尔顿·L·波洛克（Sheldon L. Pollock）监督。诉讼将由郭女士和阿特拉斯女士领导，并由丹尼尔·洛斯（Daniel Loss）和波洛克先生监着。SEC感谢纽约南区美国检察官办公室和联邦调查局的协助。
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2024年06月15日
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美国公民自由联盟对Aon人工智能招聘工具发起投诉美国公民自由联盟（ACLU）于2024年6月6日向美国联邦贸易委员会提交了针对Aon的投诉，挑战其候选人评估工具的合法性和偏见问题。ACLU指控Aon的评估工具，如Adept-15人格测试和vidAssess-AI视频评估工具，在市场上虚假宣称“无偏见”并能“增进多样性”，实际上这些工具可能基于种族和残疾（如自闭症和心理健康障碍）歧视求职者。此外，ACLU还提到，Aon的gridChallenge认知能力评估也显示出种族表现上的差异。针对这些指控，Aon回应称其评估工具遵循行业最佳实践和EEOC、法律及专业指导原则。ACLU此举揭示了在职场包容性与合规性之间的紧张关系，呼吁更严格审查这些广泛使用的人力资源技术工具。
在人力资源技术迅速发展的世界中，人工智能（AI）扮演着关键角色，承诺将简化流程并增强招聘实践的效率。然而，AI整合到这些实践中经常引发关于公平性和歧视的重大争议。最近的一个例子涉及到全球专业服务公司Aon，该公司的AI驱动的招聘评估工具因美国公民自由联盟（ACLU）的指控而受到审查。ACLU向美国联邦贸易委员会（FTC）正式投诉Aon，突显了关于AI在招聘中应用的重要对话。
ACLU投诉的基础
ACLU指控Aon欺骗性地营销其招聘评估工具——特别是Adept-15性格评估、vidAssess-AI视频面试工具和gridChallenge认知能力测试——这些工具被宣称为无偏见并有助于提高工作场所的多样性。根据ACLU的说法，这些声明不仅具有误导性，而且可能违法，因为这些工具可能会基于种族和残疾（如自闭症、抑郁症和焦虑症）歧视求职者。这些工具使用算法和AI进行评估，根据候选人的积极性、情感意识和活力等特征进行评估，这些特征往往与工作表现无直接关联，且可能对某些残疾人群产生不成比例的影响。
Aon的辩护和行业实践
面对ACLU的指控，Aon为其产品辩护，声称这些工具是根据法律和专业指南（包括平等就业机会委员会EEOC设定的指南）设计的。Aon强调他们的工具是雇主用于做出更具包容性招聘决策的更广泛评估工具集的一部分。此外，Aon还指出其工具的效率和成本效益，认为这些工具比传统方法更少歧视性。
法律和道德含义
这场争议引发了关于使用AI进行就业的重要法律和道德问题。美国的法律，包括美国残疾人法案（ADA）和民权法案第七章，要求就业中的非歧视实践，涵盖从招聘到工作场所的所有方面。ACLU向FTC的投诉不仅提示可能违反这些法律，还将问题框定为不仅是就业歧视，还涉及消费者欺诈的问题。
更广泛的行业关注
ACLU对Aon的行动是更广泛运动的一部分，旨在审查用于招聘的AI工具。批评者认为，虽然这些技术提供了无偏见决策的潜力，但它们常常缺乏透明度，并可能无意中编码了其开发者或它们所训练的数据集的偏见。这一问题由于这些工具的专有性质而变得更加复杂，这阻碍了对它们的公平性和效率进行彻底的公众评估。
潜在后果和改革
ACLU对Aon的投诸可能对人力资源技术行业产生深远影响。如果FTC决定调查或制裁Aon，可能会导致对AI在招聘中的使用进行更严格的监管，可能为整个行业中类似工具的市场营销和实施设定先例。对依赖这些工具的公司而言，此案可能是重新评估其算法以确保符合反歧视法律的关键提示。
此外，此案凸显了技术专家、法律专家、政策制定者和民权倡导者之间需要进行持续对话的需求，以确保AI的进步能够增强而非破坏工作场所的平等。随着AI继续渗透到各种人力资源方面，制定维护反歧视和坚持道德原则的标准和最佳实践将至关重要。
结论
ACLU对Aon的投诉提醒我们在AI时代，创新、监管和权利之间的复杂相互作用。虽然AI为HR提供了变革的潜力，但它也需要谨慎处理以防止新形式的歧视。这个案例可能会成为AI在招聘伦理辩论中的一个里程碑，促使所有利益相关者考虑其技术选择的更广泛影响。随着法律程序的展开，人力资源技术行业将密切关注，意识到AI在招聘中的未来现在受到更审慎的公众和法律审视。
Unveiling Bias: The Controversy Over Aon's AI Hiring Tools and the ACLU's Challenge
In the rapidly evolving world of human resources technology, artificial intelligence (AI) plays a pivotal role, promising to streamline processes and enhance the efficiency of hiring practices. However, the integration of AI into these practices often sparks significant debate regarding fairness and discrimination. A recent example of this controversy involves Aon, a global professional services firm, whose AI-driven hiring assessment tools have come under scrutiny by the American Civil Liberties Union (ACLU). The ACLU's allegations against Aon, leading to a formal complaint to the U.S. Federal Trade Commission (FTC), underline a critical dialogue about the implications of AI in hiring.
The Basis of the ACLU’s Complaint
The ACLU has accused Aon of deceptively marketing its hiring assessment tools — specifically the Adept-15 personality assessment, the vidAssess-AI video interviewing tool, and the gridChallenge cognitive ability test — as bias-free and conducive to improving diversity in the workplace. According to the ACLU, these claims are not only misleading but also potentially unlawful, as the tools may perpetuate discrimination against job seekers based on race and disabilities such as autism, depression, and anxiety. These tools, which utilize algorithmic processes and AI, are said to evaluate candidates on traits like positivity, emotional awareness, and liveliness, which are often not directly relevant to job performance and may disproportionately affect individuals with certain disabilities.
Aon’s Defense and Industry Practices
In response to the ACLU's claims, Aon has defended its products by asserting that they are designed in compliance with legal and professional guidelines, including those set forth by the Equal Employment Opportunity Commission (EEOC). Aon emphasizes that their tools are part of a broader array of assessments used by employers to make more inclusive hiring decisions. Moreover, Aon points to the efficiency and cost-effectiveness of their tools, arguing that they are less discriminatory than traditional methods.
Legal and Ethical Implications
The controversy raises significant legal and ethical questions about the use of AI in employment. U.S. laws, including the Americans with Disabilities Act (ADA) and Title VII of the Civil Rights Act, mandate non-discriminatory practices in employment, covering all aspects from hiring to workplace accommodation. The ACLU's complaint to the FTC, an agency tasked with protecting America’s consumers and competition, suggests potential violations of these laws, framing the issue not only as one of employment discrimination but also of consumer deception.
Broader Industry Concerns
The ACLU's actions against Aon are part of a larger movement to scrutinize AI tools used for hiring. Critics argue that while these technologies offer the potential for unbiased decision-making, they often lack transparency and can inadvertently encode the biases of their developers or the data sets they are trained on. This issue is compounded by the proprietary nature of these tools, which prevents a thorough public assessment of their fairness and effectiveness.
Potential Repercussions and Reforms
The outcome of the ACLU’s complaint could have far-reaching implications for the HR technology industry. A decision by the FTC to investigate or sanction Aon could lead to more stringent regulations governing the development and use of AI in hiring, potentially setting a precedent for how similar tools are marketed and implemented across the industry. For companies that rely on these tools, the case may serve as a critical prompt to reevaluate their algorithms to ensure compliance with anti-discrimination laws.
Moreover, this case highlights the need for ongoing dialogue between technologists, legal experts, policymakers, and civil rights advocates to ensure that advancements in AI serve to enhance, rather than undermine, workplace equality. As AI continues to permeate various aspects of human resources, the development of standards and best practices that safeguard against discrimination and uphold ethical principles will be crucial.
Conclusion
The ACLU's complaint against Aon is a reminder of the complex interplay between innovation, regulation, and rights in the age of AI. While AI offers transformative potentials for HR, it also demands a cautious approach to prevent new forms of discrimination. This case may well become a landmark in the ongoing debate over AI ethics in hiring, urging all stakeholders to consider the broader implications of their technological choices. As the legal proceedings unfold, the HR technology industry will be watching closely, aware that the future of AI in hiring is now under a more discerning public and legal microscope.
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2024年06月06日
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参会必读：北美华人人力资源夏季论坛日程及会议注意事项
各位参会嘉宾，非常欢迎参加NACSHR北美华人人力资源夏季论坛！
为营造良好的会议氛围，帮助大家尽快熟悉会议安排以及会议相关行政事宜，特别分享论坛相关注意事项如下，烦请了解和熟悉！
2024北美华人人力资源夏季论坛
会议时间：2024年6月8日-9日 周六周日 （9:00-17:00）
签到时间：6月8日 周六8点半开始签到
会议地点：Sonesta Silicon Valley 1820 Barber Lane Milpitas, CA 95035 （停车可以直接绕道会议中心后面停车场，后面附录地图）
赞助合作伙伴：言信律师事务所介绍 中国南方航空
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2024年05月31日
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美国一家IT人力资源公司因招聘信息中注明“仅限当地社区白人”申请，被求职者投诉种族歧视，被罚款概览：2023年3月，Arthur Grand Technologies发布了一则仅限“美国出生的白人公民”申请的招聘广告。经调查，这是一名心怀不满的员工报复公司的行为。公司总部位于弗吉尼亚州阿什本，是一家小型弱势企业。美国司法部和劳工部认定公司违反了相关法律，处以7500美元罚款，并向31名应聘者支付共计3.1万美元的赔偿金。公司否认批准广告，并称其为员工个人行为，已立即解雇该员工。首席执行官重申对多样性的承诺，并采取措施防止类似事件再发生。
本周，美国司法部和劳工部经调查后，对该公司处以7500美元的民事罚款，并命令其向31位应聘该职位的人，每人支付1000美元，总计3.1万美元的赔偿金。
经过调查，这起招聘启示的发布，竟然是该公司一位员工为了报复公司所为。
背景
2023年3月，Arthur Grand Technologies Inc.发布了一则招聘广告，明确要求“只有美国出生的公民(白人)”和居住在德州达拉斯60英里以内的人，才能申请“Salesforce业务分析师和保险理赔职位”。此外，招聘启事中还规定，求职者不得与其他候选人分享信息。
本周二（2024年5月28日），Arthur Grand Technologies Inc.与美国政府部门达成和解协议。根据协议，该公司将支付7500美元的民事罚款，并赔偿每位应聘者1000美元，总计3.1万美元。
公司背景
Arthur Grand Technologies Inc.是一家总部位于弗吉尼亚州阿什本的IT人力资源公司。公司的注册地址是一个两层楼的办公大楼，距离杜勒斯国际机场约10英里。根据美国政府的记录，该公司被认证为联邦承包商名录中的一家“小型弱势企业”。要获得这种资格，公司的大部分所有权必须归“一名或多名弱势人士”所有，这些人必须在社会和经济上处于弱势地位。
员工行为
司法部称，Arthur Grand Technologies Inc.否认公司批准了这条招聘信息，并称该信息是由一位“心怀不满的印度招聘人员”所发布，目的是让公司陷入麻烦。据悉，这位员工因处于绩效改进计划（PIP）中不满，于是为了报复公司，通过其个人电子邮件地址和账户发布了这则招聘。
法律依据
美国司法部认定，该公司违反了《移民和国籍法》，因为其发布了“只要求在美国出生的求职者”的招聘信息，非法地阻止了在美国境外出生的美国公民以及某些有资格工作的非公民申请岗位。与此同时，美国劳工部表示，经调查该公司违反了第11246号行政命令，该命令禁止联邦承包商在就业方面基于种族、肤色、宗教、性别、性取向、性别认同或国籍进行歧视。
司法部声明
司法部民权司助理司法部长Kristen Clarke宣布达成和解协议时表示：“在21世纪，我们仍然看到雇主使用‘仅限白人’和‘仅限美国出生’的招聘启事，排除其他符合条件的有色人种候选人，这是可耻的。司法部将与其他政府机构合作，继续追究雇主违反我国联邦民权法的责任。”
公司回应
Arthur Grand Technologies Inc.的首席执行官Sheik Rahmathullah表示，公司没有承认任何罪行或不法行为，同意司法部和劳工部协议，只是为了避免诉讼给公司带来的重大财务损失和长期业务中断。
Rahmathullah解释道：“这些协议不应被解释为公司承认有罪或有不当行为。引发舆论的招聘启事是‘未经授权发布的’。我们为公司所有高级领导职位都由有色人种担任，并且超过80%的员工是有色人种而感到自豪。”
他补充说道：“我们立刻采取了果断措施，确保这种事情不再发生，包括立即解雇负责的员工。对于此次事件造成的任何伤害，我们深表歉意，并承诺做出有意义的改变，以恢复我们社区和利益相关者的信任和信心。”
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